Union Plaza
Street Almaty 1/1
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Why people book this hotel
“Rooms are for 24 hours so if you come at 4pm you have it till 4pm next day :)”
“We left our luggage on reception for six hours after handing off the hotel room'…”
“Great location, very friendly staff, tasty breakfast with large choices”
“Large room, Cleanness, location”
“Great service - we arrived early at 8am and they checked us straight into the ro…”
“Hotel staff here is more friendly and positive than you even can imagine”
“Very good breakfast from 8 till 11”
“Breakfast was tasty and even a child can find something to grab”
“Good sized rooms, very clean”
“Quiet and clean”
Overview
Featuring free WiFi throughout the property, Union Plaza is located in Astana, within a 20-minute walk of Astana Arena. Guests can enjoy the on-site cafe and bar. Free private parking is available on site. Almaty Bust Stop is a 4-minute walk of the inn. Each room at this property is air conditioned and has a flat-screen TV. You will find a minibar and kettle in the room. The private bathroom is equipped with a shower and a hairdryer. For your comfort, you will find bathrobes and slippers. There is a 24-hour front desk at the property. Nur-Astana Mosque is 900 metres from Union Plaza, while Bayterek Monument is a 6-minute drive of the inn. Astana Train Station is a 20-minute drive of the property, and Astana International Airport is 14 km away.
Traveller reviews
Blanka
family_with_children
September 28, 2025
Great location, very friendly staff, tasty breakfast with large choices.
Richard
couple
September 5, 2025
“Good sized rooms”
Good sized rooms, very clean. Great service - we arrived early at 8am and they checked us straight into the room, which was great. Close to the Astana Arena
Matej
family_with_children
August 7, 2025
Very good breakfast from 8 till 11. Rooms are for 24 hours so if you come at 4pm you have it till 4pm next day :)
Mikhail
family_with_children
June 21, 2025
“That's a top choice”
Hotel staff here is more friendly and positive than you even can imagine. All the things like air conditioner and elevator work fine. Absolutely no problems at all even if you arrive at 3 am. We left our luggage on reception for six hours after handing off the hotel room's kees without any extra fees. That's amazing! Breakfast was tasty and even a child can find something to grab.
Sven
solo_traveller
February 21, 2025
“Hotel with convenient check-in time”
I have stayed at this hotel many times. Its main advantage is that the check-in time is counted from the moment of arrival, but not from 2PM, as is usually in hotels. If I arrived at 12AM, it means I can stay there until 12AM. This saves a lot of money.
Beata
family_with_children
December 9, 2024
Big room, breakfast, people
Leo
solo_traveller
September 1, 2024
Quiet and clean. Reception lady is very friendly. Supermarkets are just adjacent to hotel. Recommended for single travellers
Tunar
extended_group
November 20, 2023
“Good”
Large room, Cleanness, location
Mohd. Farhan Mahmood Ali
family_with_children
October 22, 2023
“Good but can Improve”
The reception staff were good willing to help although they dont understand our language but google translate worked well, recommended Room was spacious. Mall next to the hotel has currency exchange and food court.
Stefan
solo_traveller
October 10, 2023
“If im travelling back to Astana, I will definitely have this stay on my mind. I recommend it!”
Location is really nice, I really liked it. Breakfast is also nice, staff too
Giannis
couple
August 31, 2023
“Not glamour but value for money.”
The room was clean and big enough. The location was central. The breakfast was great!!!! There was a supermarket near to the hotel and there were many bus stations near to the hotel.
Andrey
family_with_children
December 7, 2022
Bad breakfast. There weren’t any classes or kitchen dishes(
Svelod
solo_traveller
November 13, 2022
A simple hotel within walking distance from the new center of Astana (15 minutes walk to the Baiterek Monument). Large rooms with aircon. Furniture is quite old and broken. There is a market right next door where you can buy vegetables and fruits, and there is also an excellent and inexpensive grocery store across the house. Also, there you can buy shampoo and soap, because there are no normal ones in the shower room. By default there are no kettles in rooms, although it is written that they are in every room. I was told that you need to ask for a kettle specifically at the reception, but there are not enough of them for all the rooms, so you have to wait (I waited a couple of days). The main advantage of this hotel is that the time of stay is counted not from the "traditional" 12 or 2PM, but from the moment you check in. This is especially convenient if you arrive at night or early in the morning.
Li
solo_traveller
September 14, 2022
Quiet and clean. Reception lady is very friendly. Supermarkets are just adjacent to hotel. Recommended for single travellers
Aliaksandr
extended_group
September 11, 2022
Big room, comfortable bed,
Natalia
family_with_children
August 9, 2022
Breakfast starts at 8 am. But in our situation as we needed to go to airport at 8 am, the staff was very supportive and we had our breakfast a bit early. Thank you very much!
BaiBek
extended_group
August 5, 2022
“Pretty good hotel for its value.”
It is the second time I chose this hotel. The great plus of the hotel is the location. Everything that you need is near you. Even the bazaar is just 30 steps away) The stay was great, but they did not change towels. Breakfast was great!
Evgeniy Vl.
solo_traveller
June 18, 2022
Great location. Clean and comfortable.
Aigul
solo_traveller
June 1, 2022
“OK”
Elevator
Facilities
Accessibility
Wheelchair accessible, Visual aids: Braille, Visual aids: Tactile signs
Food & Drink
Coffee house on site, Wine/champagne, Fruits, Breakfast options, Restaurant, Bar, Breakfast in the room
General
Family rooms, Lift, Non-smoking rooms, Facilities for disabled guests, Non-smoking throughout, Air conditioning, Designated smoking area, Heating, WiFi available in all areas
Internet
WiFi, Free WiFi, Internet services
Parking
Free parking, Parking, Street parking, Accessible parking, Parking on site, Private parking
Safety & security
24-hour security, Key access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Services
Shuttle service, Fax/photocopying, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Lockers, Shared lounge/TV area, Daily housekeeping, Ironing service, Express check-in/check-out, Tour desk, Barber/beauty shop, Airport shuttle, Laundry, 24-hour front desk, Room service
Transport
Airport pick up, Airport drop off
Double Room
The spacious double room provides air conditioning, a dining area, as well as a private bathroom featuring a bath and a shower. The double room features a flat-screen TV, a wardrobe, an electric kettle and heating. The unit offers 1 bed.
Standard Double or Twin Room
This air-conditioned room features a minibar and a flat-screen TV with satellite channels. The private bathroom is equipped with a shower and a hairdryer. A bathrobe, slippers and free toiletries are provided.
Triple Room
The spacious triple room offers air conditioning, a dining area, as well as a private bathroom boasting a bath and a shower. The triple room provides a flat-screen TV, a wardrobe, an electric kettle and heating. The unit has 3 beds.
Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, a dining area, a wardrobe, an electric kettle as well as city views. The unit has 2 beds.
Suite
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a dining area, a wardrobe, an electric kettle as well as city views. The unit has 2 beds.
Hotel Policies
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