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Union Plaza

Inn

Street Almaty 1/1

Price unavailable
Price unavailable
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hotel
hotel

Why people book this hotel

Comfortable rooms
12 mentions

Rooms are for 24 hours so if you come at 4pm you have it till 4pm next day :)

We left our luggage on reception for six hours after handing off the hotel room'…

Great location
8 mentions

Great location, very friendly staff, tasty breakfast with large choices

Large room, Cleanness, location

Friendly staff
8 mentions

Great service - we arrived early at 8am and they checked us straight into the ro…

Hotel staff here is more friendly and positive than you even can imagine

Breakfast available
8 mentions

Very good breakfast from 8 till 11

Breakfast was tasty and even a child can find something to grab

Clean rooms
6 mentions

Good sized rooms, very clean

Quiet and clean

Overview

Featuring free WiFi throughout the property, Union Plaza is located in Astana, within a 20-minute walk of Astana Arena. Guests can enjoy the on-site cafe and bar. Free private parking is available on site. Almaty Bust Stop is a 4-minute walk of the inn. Each room at this property is air conditioned and has a flat-screen TV. You will find a minibar and kettle in the room. The private bathroom is equipped with a shower and a hairdryer. For your comfort, you will find bathrobes and slippers. There is a 24-hour front desk at the property. Nur-Astana Mosque is 900 metres from Union Plaza, while Bayterek Monument is a 6-minute drive of the inn. Astana Train Station is a 20-minute drive of the property, and Astana International Airport is 14 km away.

Traveller reviews

B

Blanka

family_with_children

September 28, 2025

10

Great location, very friendly staff, tasty breakfast with large choices.

R

Richard

couple

September 5, 2025

8

Good sized rooms

Good sized rooms, very clean. Great service - we arrived early at 8am and they checked us straight into the room, which was great. Close to the Astana Arena

M

Matej

family_with_children

August 7, 2025

8

Very good breakfast from 8 till 11. Rooms are for 24 hours so if you come at 4pm you have it till 4pm next day :)

M

Mikhail

family_with_children

June 21, 2025

10

That's a top choice

Hotel staff here is more friendly and positive than you even can imagine. All the things like air conditioner and elevator work fine. Absolutely no problems at all even if you arrive at 3 am. We left our luggage on reception for six hours after handing off the hotel room's kees without any extra fees. That's amazing! Breakfast was tasty and even a child can find something to grab.

S

Sven

solo_traveller

February 21, 2025

10

Hotel with convenient check-in time

I have stayed at this hotel many times. Its main advantage is that the check-in time is counted from the moment of arrival, but not from 2PM, as is usually in hotels. If I arrived at 12AM, it means I can stay there until 12AM. This saves a lot of money.

B

Beata

family_with_children

December 9, 2024

10

Big room, breakfast, people

L

Leo

solo_traveller

September 1, 2024

10

Quiet and clean. Reception lady is very friendly. Supermarkets are just adjacent to hotel. Recommended for single travellers

T

Tunar

extended_group

November 20, 2023

7

Good

Large room, Cleanness, location

M

Mohd. Farhan Mahmood Ali

family_with_children

October 22, 2023

8

Good but can Improve

The reception staff were good willing to help although they dont understand our language but google translate worked well, recommended Room was spacious. Mall next to the hotel has currency exchange and food court.

S

Stefan

solo_traveller

October 10, 2023

10

If im travelling back to Astana, I will definitely have this stay on my mind. I recommend it!

Location is really nice, I really liked it. Breakfast is also nice, staff too

G

Giannis

couple

August 31, 2023

7

Not glamour but value for money.

The room was clean and big enough. The location was central. The breakfast was great!!!! There was a supermarket near to the hotel and there were many bus stations near to the hotel.

A

Andrey

family_with_children

December 7, 2022

5

Bad breakfast. There weren’t any classes or kitchen dishes(

S

Svelod

solo_traveller

November 13, 2022

7

A simple hotel within walking distance from the new center of Astana (15 minutes walk to the Baiterek Monument). Large rooms with aircon. Furniture is quite old and broken. There is a market right next door where you can buy vegetables and fruits, and there is also an excellent and inexpensive grocery store across the house. Also, there you can buy shampoo and soap, because there are no normal ones in the shower room. By default there are no kettles in rooms, although it is written that they are in every room. I was told that you need to ask for a kettle specifically at the reception, but there are not enough of them for all the rooms, so you have to wait (I waited a couple of days). The main advantage of this hotel is that the time of stay is counted not from the "traditional" 12 or 2PM, but from the moment you check in. This is especially convenient if you arrive at night or early in the morning.

L

Li

solo_traveller

September 14, 2022

10

Quiet and clean. Reception lady is very friendly. Supermarkets are just adjacent to hotel. Recommended for single travellers

A

Aliaksandr

extended_group

September 11, 2022

5

Big room, comfortable bed,

N

Natalia

family_with_children

August 9, 2022

9

Breakfast starts at 8 am. But in our situation as we needed to go to airport at 8 am, the staff was very supportive and we had our breakfast a bit early. Thank you very much!

B

BaiBek

extended_group

August 5, 2022

8

Pretty good hotel for its value.

It is the second time I chose this hotel. The great plus of the hotel is the location. Everything that you need is near you. Even the bazaar is just 30 steps away) The stay was great, but they did not change towels. Breakfast was great!

E

Evgeniy Vl.

solo_traveller

June 18, 2022

9

Great location. Clean and comfortable.

A

Aigul

solo_traveller

June 1, 2022

8

OK

Elevator

Facilities

Accessibility

Wheelchair accessible, Visual aids: Braille, Visual aids: Tactile signs

Food & Drink

Coffee house on site, Wine/champagne, Fruits, Breakfast options, Restaurant, Bar, Breakfast in the room

General

Family rooms, Lift, Non-smoking rooms, Facilities for disabled guests, Non-smoking throughout, Air conditioning, Designated smoking area, Heating, WiFi available in all areas

Internet

WiFi, Free WiFi, Internet services

Parking

Free parking, Parking, Street parking, Accessible parking, Parking on site, Private parking

Safety & security

24-hour security, Key access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Services

Shuttle service, Fax/photocopying, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Lockers, Shared lounge/TV area, Daily housekeeping, Ironing service, Express check-in/check-out, Tour desk, Barber/beauty shop, Airport shuttle, Laundry, 24-hour front desk, Room service

Transport

Airport pick up, Airport drop off

Double Room

The spacious double room provides air conditioning, a dining area, as well as a private bathroom featuring a bath and a shower. The double room features a flat-screen TV, a wardrobe, an electric kettle and heating. The unit offers 1 bed.

Max 2 guests 30 1 bedroom 1 bathroom
Standard Double or Twin Room

This air-conditioned room features a minibar and a flat-screen TV with satellite channels. The private bathroom is equipped with a shower and a hairdryer. A bathrobe, slippers and free toiletries are provided.

Max 2 guests 32 1 bedroom 1 bathroom
Triple Room

The spacious triple room offers air conditioning, a dining area, as well as a private bathroom boasting a bath and a shower. The triple room provides a flat-screen TV, a wardrobe, an electric kettle and heating. The unit has 3 beds.

Max 4 guests 32 1 bedroom 1 bathroom
Twin Room

Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, a dining area, a wardrobe, an electric kettle as well as city views. The unit has 2 beds.

Max 3 guests 30 1 bedroom 1 bathroom
Suite

This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a dining area, a wardrobe, an electric kettle as well as city views. The unit has 2 beds.

Max 3 guests 40 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 00:00 to 00:00
Check-outFrom 00:00 until 00:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 11, 2024, 11:57 AM

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