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G Empire

Hotel

Prospekt Abaya 63

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hotel
hotel

Why people book this hotel

Comfortable rooms
11 mentions

All in room is old and dirty

Very spacious room, water kettle and fridge in the room, bus stop in front of ho…

Great location
6 mentions

Location is good

The location, room size and cleanliness

Friendly staff
6 mentions

The staff were friendly and incredibly helpful even though not all of them spoke…

Poor staff

Clean rooms
4 mentions

The hotel and our room were clean

It was basic but very clean

Good value
2 mentions

Lovely place very good value

Basic hotel at a very cheap price; great location, friendly and helpful staff, c…

Overview

Centrally located in Nur-Sultan, in just a couple-minute walk from shopping centres, this hotel offers free Wi-Fi, free parking, a restaurant and meeting facilities. The spacious and bright rooms and suites at G Empire Hotel are air-conditioned and feature city view, cable TV, a fridge and a safe. Every room and suite includes a bathroom with free toiletries and a hairdryer. The suites offer a separate living room. Junior Suites come with a hot tub and a balcony. Continental breakfast is served each morning in the "G Empire’s spacious and stylish lobby. The Kudu restaurant serves fast food cuisine. On the lobby guests can order freshly brewed grain coffee and a variety of drinks. There is a 24-hour front desk and 24-hour room service in the hotel.The reception can provide advice on the area in order to help guests plan their day. Guests can also benefit from 2 equipped conference rooms and a luxurious Korona banquet hall. The Museum of the First President of the Republic of Kazakhstan, the Astana Concert Hall and the Museum of Saken Seifullin are only 1.5 km away. There is a bus stop next to the hotel. G Empire Hotel Astana is a 20-minute drive from Astana International Airport.

Traveller reviews

M

Marian

family_with_children

January 19, 2026

1

Don t recommend

Location is good

С

Сания

couple

January 19, 2026

8

Good worker,bad hotel

Only worker help this hotel. All in room is old and dirty. Front office Nurai and Jansaya is the best. Help me with transport and tour in the city.

S

Guest

couple

November 18, 2025

8

Good worker,bad hotel

Only worker help this hotel. All in room is old and dirty. Front office Nurai and Jansaya is the best. Help me with transport and tour in the city.

P

Pieter

solo_traveller

October 9, 2025

9

Good prize-quality ratio

Very spacious room, water kettle and fridge in the room, bus stop in front of hotel

E

Erfyl Wyn

couple

October 3, 2025

8

Lovely place very good value

E

Emilie

extended_group

October 1, 2025

9

The staff were friendly and incredibly helpful even though not all of them spoke good English. The beds were comfortable and the hotel room felt huge with tons of storage space.

A

Armando

couple

October 1, 2025

8

The hotel and our room were clean.

P

paul

extended_group

September 6, 2025

5

Spacious rooms,power showers

A

Anthony

solo_traveller

September 5, 2025

8

Very good. The area was ok Plenty of food and shopping areas close by Just dissapointing it’s so far out. That would

It was basic but very clean

A

ANDREW

couple

September 3, 2025

1

Avoid and book better hotels closer to centre

Poor staff. Old soviet style deco. After several emails in the week leading up. We arrived at 3am to be told we had no reservation!! After a lot of conversations they agreed to give us a room. A long way from tourist attractions.

A

Azkiya

family_with_children

August 25, 2025

9

The location, room size and cleanliness.

M

Martin

solo_traveller

April 22, 2025

5

Not what you expect from a 4 Star Hotel

Central location

Z

ZHOU

extended_group

April 5, 2025

8

Not bad,but not good

Hotel staff are simply excellent. In principle,not a bad hotel. We were met by the reseptionist,her name Zhansaya. She is very-very good👍 We will return to hotel,for she.

M

Mustafa Mervan

extended_group

March 18, 2025

9

Good

Everything except location

S

Stephan

solo_traveller

January 23, 2025

8

Basic but adequate hotel, good location, excellent value

Basic hotel at a very cheap price; great location, friendly and helpful staff, clean and very spacious room. But there was no empty socket available and I had to unplug to TV in order to charge my phone and other devices. Still, highly recommendable considering price and other features.

J

JINSHEN

solo_traveller

January 7, 2025

10

Very good experience

J

Jane

extended_group

October 6, 2024

1

Terrible

Nothing

L

Leo

extended_group

October 6, 2024

9

Overall, I loved the hotel and its hospitality.

I recently stayed at G Empire, a centrally located hotel with nearby food outlets like KFC and the Magnum megamall, making it convenient to get anything you need. The rooms were spacious, well-maintained, and comfortable. The reception staff was friendly, welcoming, and always helpful. Just outside, there’s a beautiful street lined with greenery where you can relax on benches for hours. Plus, the view from the hotel window offered a fantastic cityscape.

J

JOYCE

extended_group

October 3, 2024

3

I think they should improve more the customer service as they are lack of that.

I only like Jamila the receptionist there coz shes very helpful even though they didnt meet our standards, still she manage to assist us and can speak english as well so its a bonus. Locals are having a hard time to communicate with us as they cannot speak english. Thanks to translator app that help us to communicate easily.

A

Anup

extended_group

September 20, 2024

10

Feels like an Empire

Very spacious and really nice place like an Empire

Facilities

Activities

Hot tub/Jacuzzi, Tour or class about local culture

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Coffee house on site, Breakfast options, Special diet menus (on request)

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Non-smoking throughout, Air conditioning, Designated smoking area, Safety deposit box, WiFi available in all areas, Heating, Lift, Non-smoking rooms, Family rooms

Internet

Internet services, WiFi, Free WiFi

Parking

Parking on site, Street parking, Free parking, Parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Lockbox key collection at the property

Services

Shuttle service, Meeting/banquet facilities, 24-hour front desk, Ironing service, Airport shuttle, Business centre, Laundry, Dry cleaning, Express check-in/check-out, Fax/photocopying, Luggage storage, Car hire, Tour desk, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Lockers, Daily housekeeping

Transport

Airport pick up, Airport drop off

Business Double Room with King Size Bed

This Business Double room is 27 m². The bathroom features a shower. High-quality bathing products are available throughout the stay.

Max 3 guests 35 1 bedroom 1 bathroom
Business Twin Room

Spacious room offers satellite TV, refrigerator and a large private bathroom with bathrobes, slippers and complimentary toiletries. These rooms offer a spacious layout.

Max 2 guests 40 1 bedroom 1 bathroom
Standard Twin Room

Spacious room offers satellite TV, refrigerator and a large private bathroom with bathrobes, slippers and complimentary toiletries.

Max 2 guests 35 1 bedroom 1 bathroom
Junior Suite

This Junior Suite offers balcony, satellite TV, refrigerator and a large private bathroom with hot tub, bathrobes, slippers and complimentary toiletries.

Max 3 guests 40 1 bedroom 1 bathroom
One-Bedroom Suite

Spacious suite offers satellite TV, refrigerator and a large private bathroom with bathrobes, slippers and complimentary toiletries. Features extra space and a separate living room with sofa.

Max 3 guests 50 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that early check-in and late check-out are available at surcharge upon request.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 11:57 AM

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G Empire - 4 Star Hotel in Astana