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Natron Palace Hotel

Inn

Livingstone Street

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hotel

Why people book this hotel

Great location
7 mentions

The location

Location and design

Friendly staff
6 mentions

Friendly staff

Great breakfast and friendly staff

Comfortable rooms
5 mentions

The property is well-maintained, beautifully designed, and incredibly comfortabl…

The view from my room was beautiful

Good value
4 mentions

Good value for money

The Wi-Fi works well and the size of the room whilst a little small, is still go…

Breakfast available
3 mentions

Great stay with a lovely breakfast

Breakfast was good and nice view

Clean rooms
2 mentions

The rooms were clean and well-maintained

We booked based on price as only needed a clean bed for one night during transit

Overview

Natron Palace Hotel welcomes guests with a restaurant and bar. Guests can enjoy the on-site restaurant. Free WiFi is featured throughout the property and free private parking is available on site. Every room at this hotel is air conditioned and comes with a TV with satellite channels. Some rooms have views of the mountain or city. You will find a 24-hour front desk at the property. Arusha Declaration monument is 400 metres from Natron Palace Hotel while Arusha Declaration Museum 400 metres from the property. Arusha Airport is 6 km away.

Traveller reviews

D

David

family_with_children

March 8, 2025

4

bad experience

The location.

L

Larry

solo_traveller

February 5, 2025

4

Beutiful but please do some minor repairs

Location and design

K

Kamil

couple

December 29, 2024

1

drama

rwcep didn't get it, they didn't know what booking.com was, they tried to raise the price because the price I said (from booking.com) according to them didn't exist, dramatic service, check-in took 45 minutes

R

richard

solo_traveller

October 5, 2024

10

Great stay with a lovely breakfast. Friendly staff.

R

richard

solo_traveller

October 5, 2024

10

Good value for money. Great breakfast and friendly staff.

E

Erhard

extended_group

September 24, 2024

1

Avoid, terrible place

3 days, no elevator, no wifi, staff is always lying, they keep saying it will be fixed tomorrow :)) just never saying which tomorrow. The staff including the manager attitude is something I never experienced before. Extremely bad. Once you pay, the only things you can do is be quiet. Room, mattress, furniture is old, everything falling apart

E

Erhard

couple

September 24, 2024

1

Nightmare, avoid at all

Elevator not working, staff lying all time when will be fixed. Rooms are on 4-5th floor, wifi not working at all, rooms and sheets are dirty, the place is really run down. Staff leaving in a different planet, they never say the truth.

T

Temba

solo_traveller

September 18, 2024

9

My stay was fantastic, with beautiful views and a wonderfully relaxing atmosphere throughout.

I had a wonderful stay at your hotel..The property is well-maintained, beautifully designed, and incredibly comfortable. I truly enjoyed the atmosphere, the town view☺️and it made my stay so relaxing. I look forward to returning😉

E

Eric

solo_traveller

July 17, 2024

7

Good

Breakfast was good and nice view

A

Amine Kk

family_with_children

July 10, 2024

1

The girl at the reception was very nice

S

Stefano

solo_traveller

May 25, 2024

8

I had a free transfer from the airport to the hotel with my booking. I contacted the property after the booking, texting them my flight details. They replied with the rates of the car. I replied that was included with the booking. Arrived at the airport there was no car waiting for me. I called the hotel and told them to send me a car. The car never arrived and i took a taxi by myself.

P

Paschal

family_with_children

May 23, 2024

8

Staff are friendly but noises from the city are toublesome

The property is cool at the centre of the city but many noises

S

Sharma

solo_traveller

April 6, 2024

9

Overall, a really nice place to stay in the city centre

The property was near to the bus stand and as is showed in the app. The view from my room was beautiful. The rooms were clean and well-maintained. The staff was very hospitable and polite

L

Leonardo

couple

March 7, 2024

8

Very well located, close to the bus station. Staff is very nice.

I

Irena

couple

March 1, 2024

7

OK

City center, near the station, very colorful place. After taking a step outside the hotel, you find yourself in the kingdom of chaos :)

J

Jarvis

solo_traveller

February 13, 2024

8

A good stay - would stay again

The hotel has a good on-site restaurant. It is well located (although can be noisy as it is next to the bus station and a market). The Wi-Fi works well and the size of the room whilst a little small, is still good value.

K

Kathleen

family_with_children

October 7, 2023

4

We booked based on price as only needed a clean bed for one night during transit. Price was great. Bed was comfy.

S

Shahd Hesham

extended_group

August 24, 2023

9

Staff is really nice food is good

S

Sandra

couple

August 16, 2023

8

Good

The staff was very friendly and the location is good. Everything you need is close. The room is big enough and the bed comfortable. The price is very good.

S

Sriram

extended_group

August 12, 2023

1

The rooms that are two beds are smaller than the single bed rooms. Also no proper hot water no internet in any place in the facility works. They keep saying it works but it doesn't. Also sudden power outages even though it's not load shedding.

Facilities

Accessibility

Wheelchair accessible, Lower bathroom sink

Activities

Temporary art galleries, Happy hour

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Wine/champagne, Fruits, Breakfast options, Kid meals, Kid-friendly buffet, Restaurant, Bar, Breakfast in the room, Special diet menus (on request)

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered

General

Bicycle parking, WiFi available in all areas, Minimarket on site, Air conditioning, Designated smoking area, Facilities for disabled guests, Non-smoking rooms, Lift

Internet

WiFi, Free WiFi, Internet services

Outdoors

Terrace

Parking

Parking, Free parking, Parking on site, Private parking, Accessible parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals

Self check-in

Check-in kiosk in the lobby, Lockbox key collection at the property

Services

Shuttle service, Daily housekeeping, Ironing service, ATM/cash machine on site, Concierge service, Shuttle service (additional charge), Airport shuttle (additional charge), Lockers, Shared lounge/TV area, Valet parking, Currency exchange, Packed lunches, Car hire, Tour desk, Fax/photocopying, Luggage storage, Airport shuttle, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities

Transport

Public transport tickets, Airport pick up, Airport drop off

Deluxe Double Room

This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with lake views. The unit has 1 bed.

Max 3 guests 15 1 bedroom 1 bathroom
Executive Double Room

This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.

Max 3 guests 18 1 bedroom 1 bathroom
Standard Double Room

This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 1 bed.

Max 3 guests 9 1 bedroom 1 bathroom
Standard Twin Room

Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, a minibar, a wardrobe, a tiled floor as well as city views. The unit has 2 beds.

Max 3 guests 9 1 bedroom 1 bathroom
Single Room

This single room has a minibar, telephone and a shower.

Max 1 guests 9 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 11:00 to 00:00
Check-outFrom 10:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 11, 2024, 11:34 PM

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Natron Palace Hotel - 0 Star Hotel in Arusha