Natron Palace Hotel
Livingstone Street
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Why people book this hotel
“The location”
“Location and design”
“Friendly staff”
“Great breakfast and friendly staff”
“The property is well-maintained, beautifully designed, and incredibly comfortabl…”
“The view from my room was beautiful”
“Good value for money”
“The Wi-Fi works well and the size of the room whilst a little small, is still go…”
“Great stay with a lovely breakfast”
“Breakfast was good and nice view”
“The rooms were clean and well-maintained”
“We booked based on price as only needed a clean bed for one night during transit”
Overview
Natron Palace Hotel welcomes guests with a restaurant and bar. Guests can enjoy the on-site restaurant. Free WiFi is featured throughout the property and free private parking is available on site. Every room at this hotel is air conditioned and comes with a TV with satellite channels. Some rooms have views of the mountain or city. You will find a 24-hour front desk at the property. Arusha Declaration monument is 400 metres from Natron Palace Hotel while Arusha Declaration Museum 400 metres from the property. Arusha Airport is 6 km away.
Traveller reviews
David
family_with_children
March 8, 2025
“bad experience”
The location.
Larry
solo_traveller
February 5, 2025
“Beutiful but please do some minor repairs”
Location and design
Kamil
couple
December 29, 2024
“drama”
rwcep didn't get it, they didn't know what booking.com was, they tried to raise the price because the price I said (from booking.com) according to them didn't exist, dramatic service, check-in took 45 minutes
richard
solo_traveller
October 5, 2024
Great stay with a lovely breakfast. Friendly staff.
richard
solo_traveller
October 5, 2024
Good value for money. Great breakfast and friendly staff.
Erhard
extended_group
September 24, 2024
“Avoid, terrible place”
3 days, no elevator, no wifi, staff is always lying, they keep saying it will be fixed tomorrow :)) just never saying which tomorrow. The staff including the manager attitude is something I never experienced before. Extremely bad. Once you pay, the only things you can do is be quiet. Room, mattress, furniture is old, everything falling apart
Erhard
couple
September 24, 2024
“Nightmare, avoid at all”
Elevator not working, staff lying all time when will be fixed. Rooms are on 4-5th floor, wifi not working at all, rooms and sheets are dirty, the place is really run down. Staff leaving in a different planet, they never say the truth.
Temba
solo_traveller
September 18, 2024
“My stay was fantastic, with beautiful views and a wonderfully relaxing atmosphere throughout.”
I had a wonderful stay at your hotel..The property is well-maintained, beautifully designed, and incredibly comfortable. I truly enjoyed the atmosphere, the town view☺️and it made my stay so relaxing. I look forward to returning😉
Eric
solo_traveller
July 17, 2024
“Good”
Breakfast was good and nice view
Amine Kk
family_with_children
July 10, 2024
The girl at the reception was very nice
Stefano
solo_traveller
May 25, 2024
I had a free transfer from the airport to the hotel with my booking. I contacted the property after the booking, texting them my flight details. They replied with the rates of the car. I replied that was included with the booking. Arrived at the airport there was no car waiting for me. I called the hotel and told them to send me a car. The car never arrived and i took a taxi by myself.
Paschal
family_with_children
May 23, 2024
“Staff are friendly but noises from the city are toublesome”
The property is cool at the centre of the city but many noises
Sharma
solo_traveller
April 6, 2024
“Overall, a really nice place to stay in the city centre”
The property was near to the bus stand and as is showed in the app. The view from my room was beautiful. The rooms were clean and well-maintained. The staff was very hospitable and polite
Leonardo
couple
March 7, 2024
Very well located, close to the bus station. Staff is very nice.
Irena
couple
March 1, 2024
“OK”
City center, near the station, very colorful place. After taking a step outside the hotel, you find yourself in the kingdom of chaos :)
Jarvis
solo_traveller
February 13, 2024
“A good stay - would stay again”
The hotel has a good on-site restaurant. It is well located (although can be noisy as it is next to the bus station and a market). The Wi-Fi works well and the size of the room whilst a little small, is still good value.
Kathleen
family_with_children
October 7, 2023
We booked based on price as only needed a clean bed for one night during transit. Price was great. Bed was comfy.
Shahd Hesham
extended_group
August 24, 2023
Staff is really nice food is good
Sandra
couple
August 16, 2023
“Good”
The staff was very friendly and the location is good. Everything you need is close. The room is big enough and the bed comfortable. The price is very good.
Sriram
extended_group
August 12, 2023
The rooms that are two beds are smaller than the single bed rooms. Also no proper hot water no internet in any place in the facility works. They keep saying it works but it doesn't. Also sudden power outages even though it's not load shedding.
Facilities
Accessibility
Wheelchair accessible, Lower bathroom sink
Activities
Temporary art galleries, Happy hour
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Wine/champagne, Fruits, Breakfast options, Kid meals, Kid-friendly buffet, Restaurant, Bar, Breakfast in the room, Special diet menus (on request)
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered
General
Bicycle parking, WiFi available in all areas, Minimarket on site, Air conditioning, Designated smoking area, Facilities for disabled guests, Non-smoking rooms, Lift
Internet
WiFi, Free WiFi, Internet services
Outdoors
Terrace
Parking
Parking, Free parking, Parking on site, Private parking, Accessible parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals
Self check-in
Check-in kiosk in the lobby, Lockbox key collection at the property
Services
Shuttle service, Daily housekeeping, Ironing service, ATM/cash machine on site, Concierge service, Shuttle service (additional charge), Airport shuttle (additional charge), Lockers, Shared lounge/TV area, Valet parking, Currency exchange, Packed lunches, Car hire, Tour desk, Fax/photocopying, Luggage storage, Airport shuttle, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities
Transport
Public transport tickets, Airport pick up, Airport drop off
Deluxe Double Room
This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with lake views. The unit has 1 bed.
Executive Double Room
This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.
Standard Double Room
This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 1 bed.
Standard Twin Room
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, a minibar, a wardrobe, a tiled floor as well as city views. The unit has 2 beds.
Single Room
This single room has a minibar, telephone and a shower.
Hotel Policies
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