Awful service in restaurant, not welcoming, staff talking and having fun with each other Dirty pool with insects

The environment, food, spa experience all amazing

Beautiful property, nice food at the restaurant and very attentive personnel

“Impeccable”

A native forest, yet a five-star hotel—amazing attention to detail and comfort, gorgeous scenery, and simply impeccable!

“A great stay in nature”

The views were stunning and the room really well designed. The reception were attentive and answered every question or request really quick. The staff in the spa were excellent, and every waitress we had in Basto were fabulous.

“Breathtaking Quindio views”

Everything! Breathtaking views, adorable staff and great food - it was just a pleasure!

“If you’re looking for tranquility, don’t come here”

On the positive side, the architecture and overall design of the hotel are beautiful and thoughtfully integrated into nature.

“A visually appealing property undermined by serious lapses in food safety and post-incident accountability.”

The natural setting and architectural concept are aesthetically impressive. The views and overall design create a visually appealing atmosphere, and certain facilities are aligned with the eco-luxury positioning.

“A unique and beautifully designed eco-hotel with excellent service, food, and surroundings. For guests who are sensitive”

Beautifully designed hotel surrounded by nature, with a very calm and relaxing atmosphere overall. The architecture blends perfectly with the environment, and the staff were consistently friendly, professional, and attentive. The food and service at the restaurant were excellent, and the wellness concept is clearly well thought out.

“Beautiful - but many flaws - especially for the price”

The place itself is beautiful. And the food at the restaurant is fantastic - the chef clearly cares about bringing good food to the guests.

“One of the best hotels I have ever been to!”

Excellent location, beautiful views, excellent suites. English speaking staff. Excellent restaurant with authentic Colombian food. Excellent spa.

“Supercalifragilisticexpialidocious”

Amazing design, beautiful nature and great service.

“Luxurious and perfect”

The hotel is amazing. The rooms are stunning and comfortable, apart from really nicely designed. The restaurant is really good and the quality of the food and the whole menu was perfect. The breakfast is also very varied and abundant. We couldn’t enjoy the spa facilities because it was raining but everything looked really great.

“An amazing retreat where you can enjoy the nature of Armenia and relax for sure!”

Everything was amazing, the food, the room, the location, the experiences and the customer service before, during and after was top notch! I would definitely come back here again. They always helped me out with all my questions, such as booking a taxi to and from the airport, different experiences that I could have.

“The best hotel in Colombia”

Let’s start by saying our stay was simply amazing – far beyond our expectations! The staff was truly outstanding: kind, courteous, and always willing to help with anything we needed. They consistently went above and beyond, especially when we had special requests or needed unique arrangements. It really felt like they cared about making our stay perfect. The hotel itself is absolutely beautiful. The value for money is exceptional – you get so much for a very fair price. The facilities are top-notch and everything is finished to a very high standard. Our room was perfect – honestly, not a single thing to complain about. One of the best hotel rooms we've ever stayed in. Without a doubt, this was the best hotel we stayed at in Colombia. On top of all that, the food was excellent – delicious dishes at very reasonable prices. The gym was also super cool and had this fun, rustic "Stone Age" vibe that made it unique and memorable. The spa and pool area were simply breathtaking, with stunning views all around. It was a truly relaxing and unforgettable experience. We will absolutely be coming back here next time we visit Colombia! Highly recommended to anyone visiting the Salento area! Thank you for everything!

“Waking up in a rainforest oasis to bird sound with the most relaxing spa and delicious restaurant.”

BioHabitat Hotel is gorgeous, the restaurant and lounge area and spa are all stunning. Our favourite thing was the steam room at the spa, the infinity pool, and the restaurant - the food was delicious and the menu was very generous! The staff were all very friendly and accommodating. Waking up in a glass cube facing the trees and valley were just amazing. I highly recommend the lamb tacos and the chocolate cake! The nests too were amazing appetisers too, try them all!! We would definitely go back!

“Good stay, could be experience if some staff has more knowledge.”

The hotel and location is amazing but they have new staff without training or newies with not knowledge

“Spectacular, but with flaws I wouldn’t expect at this price.”

The hotel is splendid and the room was beautiful. The staff is very kind, and staying at the hotel is a wonderful experience.

“My favorite hotel I've ever stayed in!”

This is my second time staying in this hotel. It is hands-down my favorite hotel I've ever stayed in. It's amazing!! The rooms are beautifully designed, the views are fantastic, and the bed is incredibly comfortable. The restaurant is excellent and the prices are very reasonable. They have their own hiking trail on the grounds- the first time I stayed I saw toucans and this trip I saw some other unique birds I'd never seen before. The spa is also great- the massage I had was the best I've had in Colombia in 3 years. Perfect place to unwind and relax.

“Exceptional - we will be back!!”

Incredible oasis in the middle of the rainforest. Our highlight for our entire trip - Exceptional food, magical room and beautiful pool overlooking the forest canopy. Really enjoyed all the activities - yoga & art. Brilliant team, a warm thank you to all the staff!!