The Westin Crystal City Reagan National Airport
1800 Jefferson Davis Highway
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Why people book this hotel
“Clean rooms, friendly staff, good breakfast, Airport shuttle”
“Location”
“Stylish, very neat and well managed”
“Very comfortable, clean room”
“Very good beds”
“I like the food and room”
“Nice staff”
“staff and rooms”
“Room, breakfast, cleanliness, comfort”
“location and price”
Overview
Amazing service and comfortable accommodations await you at this hotel, located in beautiful Arlington, Virginia, only minutes away from downtown Washington D.C. Situated in the center of Arlington's Crystal City, The Westin Crystal City is surrounded by a number of area shopping districts and restaurants. The museums, monuments and historical sites of Washington D.C. are also only a short drive away. The Westin Crystal City offers shuttle services to and from the local airport and area corporations as well as an on-site fitness centre.
Traveller reviews
S Jakobsen
family_with_children
March 26, 2026
“Nice stay close to airport”
Very good beds! Nice staff. Shout out to Kai for efficient, kind and helpful service!
Edward
solo_traveller
November 20, 2025
“Cannot recommend”
Sadly I cannot recommend this hotel. Indeed I would recommend that you stay away. (1) I arrived on a Saturday night after a transatlantic flight. The was a large scale social function that spilled over at 1am onwards into bedroom and corridor parties. Huge noise and disruption problems. It transpired that the hotel had no security staff and a solo receptionist was left to deal with all eventualities. Utterly unfair and putting everybody at risk (especially the staff). They kindly gave me breakfast vouchers by way of recompense but I would have much preferred to sleep (2) The hotel has seen much better days. The furniture in the bedroom probably looked ok in 1985 but is now in a bad way. (3) The breakfasts are not the usual buffet style but individually ordered and served. Not great food - my neighbors abandoned theirs - see photo (4) Like many others I used Booking.com. But - and I was not warned of this - the hotel resolutely and abruptly refuses to issue invoices / bills / receipts if Booking.com has taken pre-payment. Aside from the very minimal acknowledgement on Booking you will have no evidence of a stay at the hotel. Very bad news indeed if you need to seek reimbursement from a firm or agency (or just like receipts) This was my first stay at a Westin. Many of these things are probably company policy - I would suggest staying away and looking at alternatives until senior management starts to address the challenges.
Hüseyin
family_with_children
September 7, 2025
Clean rooms, friendly staff, good breakfast, Airport shuttle
rizwan
family_with_children
July 24, 2025
“comfortabel and brilliant staff”
staff and rooms
Haider
family_with_children
July 19, 2025
“Good experience”
Stylish, very neat and well managed
Nasir Mahmood
family_with_children
June 28, 2025
Location
Teresa
solo_traveller
June 12, 2025
“It was a short stay but definitely would like to choose this hotel again.”
Very good location. Welcoming receptionists. Very comfortable, clean room. Easy access from the city centre. Free airport shuttle. Close to the airport.
Marshneil
solo_traveller
May 3, 2025
Cleanliness
Rodrigo
solo_traveller
April 13, 2025
Really good stay. And the gym is actually good (not fake as in many hotels)
Leena
family_with_children
April 1, 2025
Good location, great restaurants nearby
Aimee
solo_traveller
March 20, 2025
Location, staff, cleanliness
Suze
solo_traveller
December 26, 2024
“Great hotel close to the airport.”
Convenient location for overnight stay before early stay. Very clean and nice. Would happily recommend.
PARK
solo_traveller
October 11, 2024
good
BEVERLY
solo_traveller
October 5, 2024
location and price
Theresa
couple
October 4, 2024
“Paid in full with bookings.com and the hotel charged me for Accomodation again. Charged my card without my permission.”
Emma
extended_group
September 13, 2024
“Excellent!!!”
I like the food and room.
Nechita
family_with_children
August 5, 2024
“Good hotel, comfortable, clean, good breakfast, friendly staff”
Room, breakfast, cleanliness, comfort
Silver
family_with_children
July 2, 2024
“No free wifi - $15 a day”
There is no free wifi for guests which is not shown whilst booking. You have to become a member etc of Marriott. They run you through the wifi connection where you add room number and last name, the same with any other hotel free wifi, only they charge your card at end of stay.
nabeel
family_with_children
June 24, 2024
“I am very good feeling stay here”
It’s very comfortable place
Shatae
solo_traveller
April 15, 2024
That I had to pay for parking…..should be included with stay, it’s The Westin.
Facilities
Activities
Fitness centre, Bicycle rental (additional charge)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Restaurant, Bar
Food & drink safety
Breakfast takeaway containers, All plates, cutlery, glasses and other tableware have been sanitized
General
Facilities for disabled guests, Lift, Pets allowed, Non-smoking rooms, Heating, Safety deposit box, Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
Free WiFi, WiFi, Internet services
Parking
Parking, Parking on site, Private parking, Parking garage, Accessible parking
Physical distancing
Physical distancing rules followed, Mobile app for room service
Safety & security
24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Face masks for guests available
Services
Pet basket, Pet bowls, Express check-in/check-out, Ironing service, 24-hour front desk, Airport shuttle, Business centre, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, Fax/photocopying, Luggage storage, ATM/cash machine on site, Concierge service, Vending machine (drinks), Airport shuttle (free), Daily housekeeping
Transport
Airport pick up, Airport drop off
Premium Room with Two Double Beds
This room features a sofa, mini-refrigerator, work desk and flat-screen cable TV.
Traditional Room with Two Double Beds
This room features a sofa, mini-refrigerator, work desk and flat-screen cable TV.
Premium King Room
This room, with floor to ceiling windows, features a sofa, mini-refrigerator, work desk and flat-screen cable TV.
Traditional, Guest room, 2 Double (Mobility Accessible w/Roll-in Shower)
The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 2 beds.
Traditional King Room
This room features a sofa, mini-refrigerator, work desk and flat-screen cable TV.
Hotel Policies
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