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Hotel Winpalace

Hotel

9 Zagorie str.

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hotel

Why people book this hotel

Great location
7 mentions

Location, property overal

Nice semi-rural location

Pool
6 mentions

Unfortunately, the bigger outdoor pool did not work, only the small jacuzzi, but…

Pool

Clean rooms
3 mentions

Not the cleanest place

Pool was clean and the water had the perfect temp

Friendly staff
3 mentions

Staff was very pleasant and polite

The staff is very kind

Comfortable rooms
3 mentions

Hotel was super quiet despite its location to the city

The room was spacious

Breakfast available
1 mentions

The breakfast was passable

Overview

Located on a hill, Hotel Winpalace offers panoramic views of the historic Arbanasi Village, 600 metres away. All hotel guests can use the Spa area. Free Wi-Fi is provided. The Winpalace's restaurant serves both international and traditional Bulgarian cuisine, as well as vegetarian or diet menus upon request. All rooms come with a private bathroom, seating area, cable TV, minibar and a hairdryer. Often referred to as "The City of the Tsars", Veliko Tarnovo is a 10-minute drive away. The motorway connecting Sofia and Varna can be reached within 3 km. Preobrazhenski Monastery is 5 km away. Sofia is 225 km away and an airport pick-up can be organised upon request and at a surcharge. Free private parking is possible on site.

Traveller reviews

M

Michael

couple

June 14, 2026

5

I liked Abernasi..

V

Victoria

couple

April 19, 2026

8

I had such and amazing stay and I would definitely come back

It was very calm, amazing for resting

D

Denislav

family_with_children

March 22, 2026

1

НЕ БИХ ПОВТОРИЛ / CHOOSE DIFFERENT HOTEL

Not the cleanest place.

G

Gunta

couple

February 26, 2026

10

Excellent, just for us was too hard mattress 😉

O

Olga

couple

December 18, 2025

9

Everything was perfect. Unfortunately, the bigger outdoor pool did not work, only the small jacuzzi, but we knew that in advance, before coming. The food in the restaurant was great!

A

Andrei

couple

October 7, 2025

8

Outside pool water temperature is far from being HOT as posted in description.

A

Adam

family_with_children

August 10, 2025

2

Tbe outside area of the hotel was quite nice atmosphere. I loke that the resurant had tables outside for evening meals and breaakfast. The view from the hotel was good.

Y

Yordan

couple

July 6, 2025

8

Pool

G

Gunta

couple

July 1, 2025

10

We loved staying in this hotel. I am looking forward to staying again

М

Мартин

couple

December 26, 2024

2

Poor experience overall, has everything but do not use it properly.

Location, property overal

L

Leonie

couple

September 17, 2024

6

Could be so good….

Nice semi-rural location

I

Izabel

extended_group

August 20, 2024

9

Overall very relaxing

Hotel was super quiet despite its location to the city. Rooms very huge, had a TV, an AC and a comfortable bed. Pool was clean and the water had the perfect temp. Restaurant was also very nice and again - it was quiet, even though there were kids playing around. Food was delicious.

V

Valentin

couple

August 13, 2024

10

Staff was very pleasant and polite. The place itself was amazing, there was no need to go anywhere else, since you have everything needed in one place and with great quality - pools, pool bar, jacuzzi, spa, nice view and fresh air. At last but not least, food was absolutely amazing! Admiration to the chefs! Everything was delicious and we had probably the best beef ever.

Р

Ралица

couple

July 27, 2024

4

I would never pay that much for this awful place, I'd rather stay at a tent in the forest

The room was spacious. The breakfast was passable.

D

Doru Iulian

family_with_children

June 30, 2024

5

No way

The pools were very clean,very nice heated water....nice inside pool and spa(pay extra for sauna)

I

Ina

couple

June 22, 2024

10

location, facilities and stuff

E

Elka

couple

April 7, 2024

9

Nice Spring in Arbanasi

The hotel is located at the edge of Arbanasi, close to nature. There is a lot of greenery, silence and fresh air. The green areas of the hotel are beautiful and very well maintained. The staff is very kind. There are 2 swimming pools, one of them is with a hot water. The food in restaurants is tasty.

M

Magdalena

family_with_children

April 4, 2024

6

Good location.

M

Militsa

couple

April 2, 2024

7

Good location, quiet , nice.

A

Ani Surcheva

couple

February 29, 2024

6

The staff are super kind! The food in the restaurant was good. The wellness facilities are nice. The location is good and there are plenty of free parking spots.

Facilities

Activities

Sauna, Fishing, Spa and wellness centre, Children's playground, Hot tub/Jacuzzi, Hiking, Cycling, Horse riding, Indoor pool, Indoor pool (all year), Kids' club, Spa facilities, Steam room, Spa lounge/relaxation area, Bike tours

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles, Indoor play area, Kids' outdoor play equipment

Food & Drink

Special diet menus (on request), Breakfast options, Wine/champagne, Fruits, Coffee house on site, Breakfast in the room, Bar, Restaurant

Food & drink safety

Breakfast takeaway containers, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized

General

Pets allowed, Non-smoking rooms, Family rooms, Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area, Heating, WiFi available in all areas

Internet

Free WiFi, WiFi, Internet services

Outdoors

Garden, Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor pool (seasonal), Picnic area

Parking

Parking on site, Private parking, Parking, Free parking

Pool and wellness

Infinity pool, Pool with view, Heated pool, Plunge pool, Pool/beach towels, Pool bar, Pool cover, Sun loungers or beach chairs, Sun umbrellas, Fence around pool, Kids' pool, Swimming pool, Swimming Pool

Reception services

Invoice provided

Safety & security

24-hour security, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available

Services

Daily housekeeping, Grocery deliveries, Shared lounge/TV area, Private check-in/check-out, Ironing service, Laundry, Room service, Meeting/banquet facilities, Fax/photocopying, Luggage storage, Packed lunches

Double or Twin Room

This bright room with large windows features a bathroom with shower. Some rooms are air-conditioned. Some rooms come with hardwood floors, while some have a carpet. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Extra Bed Rates). Not all rooms have a balcony.

Max 2 guests 20 1 bedroom 1 bathroom
Double or Twin Room - Attic

This room features a bathroom with shower. Some rooms are air-conditioned. Some rooms come with hardwood floors, while some have a carpet. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Extra Bed Rates). The windows in this type of room are small(smaller than in a standard room).

Max 4 guests 20 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:30
Check-outFrom 08:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPayment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Last updated: Apr 9, 2024, 10:44 PM

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Hotel Winpalace - 2 Star Hotel in Arbanasi