““For our 34th wedding anniversary we paid a high price for a property in disrepair, with wrong check-in details, unsafe”

Unfortunately, our stay at Anstead was very disappointing from the start. On arrival, the instructions said the lockbox was “at the entry” but didn’t say which entry. After searching for an hour, we eventually found it on the front fence—only to discover the security code was wrong. Multiple calls went unanswered, and we finally received the correct code at 7:15 pm, despite a 3 pm check-in time. The facilities were not as described. Everything was separate, the toilet situation felt like camping, there was no air conditioning, and linen was not replaced daily. For the high price paid, the quality and comfort were far below expectations. In my view, it was poor value for money and not an experience I would repeat. My advice: look elsewhere.

Crumbly ceiling left dust and dead ants on the bed on arrival. No heat/cool. I never found the key safe that was meant to be at the property.