Sure Hotel by Best Western Annecy
138 rue des paquerettes Cran Gevrier
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Why people book this hotel
“The only thing we liked was the location”
“Good location for access from here freeway”
“Super clean areas and room”
“Beautiful and spotless”
“The staff were very friendly and helpful”
“The location was fantastic for travelling to Annecy old town, quirky decor, the …”
“Breakfast was abundant and the bed was nice and comfy”
“The breakfast was ok, though a bit expensive”
“Clean and comfortable hotel with very nice showers”
“Rooms were compact but adequate and bed comfortable”
“The hotel was a 10 minute drive into the old town, there was plenty of parking a…”
“Hotel was spotlessly clean and freshly decorated with good on site car parking”
Overview
Sure Hotel by Best Western Annecy is located just 3.5 km from Annecy Lake and a 4-minute drive from Annecy city centre. It offers rooms with free WiFi access. Each room is equipped with a flat-screen TV and has a private bathroom with a bath or shower. A buffet breakfast is served daily. The restaurant serves traditional French dishes and offers a terrace. There is also a bar and lounge area with a pool table, a pinball machine and table football, and a playground for children. Ironing facilities and a selection of board games are available at the reception upon request. Guests can enjoy private access for 1 or 2 people to the sensory relaxation area upon reservation and at an additional cost. The space includes a balneo hot tub with massage jets and light therapy, a sauna, a video wall and a starry sky. The region has many activities to offer, such as paragliding and rock-climbing. Free private parking is available on site.
Traveller reviews
Aleisha
couple
June 12, 2026
“Worse than terrible. Should not be listed on booking.con”
The only thing we liked was the location. Close to the train station.
Amol
family_with_children
June 8, 2026
There were no locks in the bathroom or room, Bathroom door and bedroom was not even closing properly. Kitchen utensils were not clean!!
Wim
solo_traveller
June 8, 2026
EV charging, decent pillows.
Mandy
solo_traveller
June 6, 2026
The staff were very friendly and helpful. Super clean areas and room. Breakfast was abundant and the bed was nice and comfy.
Stuart
couple
June 1, 2026
“Very lovely place to stay”
Beautiful and spotless
Basil
couple
May 30, 2026
“Functional hotel for a single traveler en route.”
Good location for access from here freeway.
Keith
couple
May 25, 2026
“Great location just off main motorway”
The hotel was a 10 minute drive into the old town, there was plenty of parking available at the hotel and it was very clean
An Gang
couple
May 19, 2026
Nothing
martin
solo_traveller
May 2, 2026
“Very nice.”
Location.
Salibaeric
couple
May 1, 2026
“Good Hotel but a bit far from the center !”
Clean and comfortable hotel with very nice showers. The breakfast was ok, though a bit expensive. I also liked the general feeling in the hotel, which makes you feel good.
Downing
family_with_children
March 28, 2026
The location was fantastic for travelling to Annecy old town, quirky decor, the staff were great, friendly, engaging and very helpful, breakfast was exceptional
Corina
family_with_children
February 26, 2026
Hotel was spotlessly clean and freshly decorated with good on site car parking. It is walkable to the town centre and on the number 3 bus route. All staff were pleasant and extremely helpful. Rooms were compact but adequate and bed comfortable. Housekeeping very good and again very pleasant. Also a nice bar area to relax in the evenings and overall good vibe.
Deirdre
couple
January 26, 2026
“Restfull after aclong drive”
Good location as only staying on overnight stop due to long drive
Barney
couple
January 19, 2026
“Just right”
Location was good, room nice and quiet
Marcus
couple
January 19, 2026
“We checked out early.”
We checked out a day early.
Sira
family_with_children
January 1, 2026
Beds were very comfy, everything was spotless. Rooms were cleaned even if we left the room later. The staff was very nice and helpful. Breakfast was good. Good location IF you have a car. Free parking
Phạm
family_with_children
November 22, 2025
Not too impressive!
Julia
family_with_children
October 26, 2025
The breakfast and buffet was amazing. Staff helpful. It is clean and modern. In a nice neighbourhood.
Heflin
extended_group
September 20, 2025
Great value, free parking, nice staff and great breakfast
Laura
couple
September 11, 2025
“Out of town budget stay with parking”
Good parking for large vehicle
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink
Activities
Live sport events (broadcast), Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Massage chair, Sauna, Games room, Spa and wellness centre, Children's playground, Billiards, Hot tub/Jacuzzi
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Indoor play area, Kids' outdoor play equipment
Food & Drink
Kid meals, Kid-friendly buffet, Wine/champagne, Breakfast options, Restaurant, Bar, Special diet menus (on request), Snack bar
Food & drink safety
Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Bicycle parking, Lift, Safety deposit box, Heating, Non-smoking throughout, Air conditioning, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Soundproof rooms
Internet
Internet services, WiFi, Free WiFi
Outdoors
Sun terrace, Terrace, Outdoor furniture, Picnic area
Parking
Accessible parking, Parking, Free parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Private check-in/check-out, Vending machine (snacks), Shared lounge/TV area, Daily housekeeping, Fax/photocopying, Luggage storage, Packed lunches, Meeting/banquet facilities, 24-hour front desk
Two-Bedroom Apartment with Two Queen Beds and One Single Bed - Non-Smoking
The spacious air-conditioned apartment provides a minibar, a tea and coffee maker and a safe deposit box. The unit offers 3 beds.
Family Room with One Queen Bed and Two Single Beds - Non-Smoking
This family room is air-conditioned and features a minibar, a tea and coffee maker and a safe deposit box. The unit offers 3 beds.
Comfort Queen Room - Non-Smoking
The double room features air conditioning, a minibar, a tea and coffee maker as well as a safe deposit box. The unit has 1 bed.
Standard Queen Room - Non-Smoking
This double room is air-conditioned and features a minibar, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Standard Twin Room - Non-Smoking
The double room features air conditioning, a minibar, a tea and coffee maker along with a safe deposit box. The unit has 2 beds.
Standard Queen Room with Sofa Bed - Non-Smoking
The air-conditioned triple room offers a minibar, a tea and coffee maker and a safe deposit box. The unit has 2 beds.
Hotel Policies
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