Free ski bus station in front of the hotel. Ski rental, restaurants,pub, evrything near by.

“Great stay, we will come back!”

Beautiful hotel, right in the city center and walking distance from everything. Staff was nice and welcoming, our room was modern and spotless clean. Rich and good quality breakfast. Nothing to complain at all!

“Loved every minute of it. Thank you”

Clean and nice

“Noisy guttering spoiled an otherwise lovely stay”

Great location in the middle of Andermatt. Room was lovely and beautifully furnished and decorated - all very smart and new-looking. Breakfast was good, with eggs and bacon cooked on-demand as well as a good buffet.

“A relaxing stop in the centre of town. Sort walk to restaurants.”

A male managed to access our bedroom with an electronic key whilst we were in bed. The staff could not determine how it happened but said they would check the system.

“Fabulous.”

Pretty much everything

“Amazing stay,very very friendly and exceptionally helpful staff,lovely clean room and very tasty food”

Central nice clean modern property

The central location

“Good location in the old town.”

It was clean and the restaurant had some tasty Asian cuisine.

The staff were friendly and helpful when I had queries and the location was good. The bus around town is useful too.

“Very cozy place to stay in Andermatt.”

Host was very nice to let us check in early, rooms are well heated and location is quite near Andermatt centre.

“From a comfort perspective perfect but service is disastrous”

The rooms and facilities are great

“Excellent rooms, cleanliness and location. Staff pleasant and helpful. Beware excess charges.”

The rooms are actually suites, with lounge and kitchenette and separate bedroom and en-suite facilities. Spotlessly clean and modern and very comfortable. The hotel is very central in Andermatt, quite literally a few steps into the central area of restaurants , bars and cafes.

“Beware hotel reception is NOt open 11am - 3pm making it difficult if arriving by train during this time”

Breakfast was nice. The sofa bed was actually VErY comfortable as long as it is just 1 adult. Clean and nice location in the old town. The new part is best avoided as it is a massive building site !!!

“Excellent please to stay with a family (it was 6 of us)”

Good access to parking, clean and big rooms, nice staff

“Eine einzige, aggressive Angestellte kann einem zum verfrühten Verlassen des Hotels bringen.”

Suite Hotel Crown in Andermatt is such a hotel. We were booked for three nights but left after two. The location in the middle of Andermatt is ideal. The hardware and décor are great. The suites are comfortable. And the underground garage with direct lift-access to the guest room floors very practical. Sadly, the hotel is mismanaged - firstly by having only a skeleton staff. When we arrived for our first breakfast all tables were full of used crockery and utensils (except a small table at the entrance). With only one staff member on duty, the buffet breakfast was not refilled in a timely fashion either. The same member of the staff then must make all the rooms. In the suites there are whether bathrobes nor slippers and basically no bathroom amenities apart from what appeared to be diluted liquid soap. The hotel claims to be “radiation free” and switches off the internet access from 11pm to 5am. As our children live all other the world in different time zones, this does not work for us. Internet access is provided by cable – but who travels with a cable nowadays? Hotel claimed not to have a cable one could borrow and appeared not willing to help with our predicament. Only after an unfriendly exchange of words where we suddenly given a cable. The plastic cards for access to the room have the room number on them – a grave security risks if one loses a card! On the second night the Wi-Fi and Netflix connection to the TV could not be established. The next morning reception promised to send an engineer to fix the problem whilst we are out. Coming back the problem was not solved. The girl at the reception claimed that this is not the responsibility of the hotel and this being a public holiday no qualified person could be found. She clearly does not understand technical matters and blamed the non-working on our Netflix registration. Next she claimed that internet access is the guests responsibility. The receptionist was unfortunately not ready for the job, then went to chec

“Perfect stay in the Alpes”

I liked everything! The room was modern and very clean. The most comfortable big bed and a balcony with a view to the alpes. Small but nice and well equipped gym. Pretty good breakfast.

“Lovely hotel parking/car damage tainted my stay”

Excellent location, quiet, nice setting and friendly staff

“Nice location and well equipped hotel with friendly staff.”

Great breakfast, really nice location and very helpful staff.

“Lovely hotel with easy access to the slopes.”

The room was fantastic and great for a family of 4 ( two small children). The staff were excellent too.