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citizenM Amstel Amsterdam

Hotel

Sarphatistraat 47

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hotel
hotel

Why people book this hotel

Friendly staff
14 mentions

The staff were really welcoming and easy to contact when needed

Ambient and staff

Great location
8 mentions

Location is spot on for accessing the city

Amenities very good, tram station right outside hotel, staff very nice, able to …

Comfortable rooms
8 mentions

The beds are also very comfy

Bed and pillows were utterly gorgeous

Clean rooms
7 mentions

Very sophisticated, well situated, clean, friendly and supportive staff, special…

The staff are super friendly and the hotel is spotless

Good value
2 mentions

I would most definitely stay at the hotel, it’s really good value for money

A great choice for travelers who value design, service, and convenience

Breakfast available
2 mentions

Breakfast

Breakfasts, great, Citizen M standard

Overview

Situated in Amsterdam and with Royal Theater Carré reachable within 300 metres, citizenM Amstel Amsterdam features express check-in and check-out, allergy-free rooms, a restaurant, free WiFi throughout the property and a bar. Featuring a shared lounge, this 4-star hotel has air-conditioned rooms with a private bathroom. The accommodation provides a 24-hour front desk and luggage storage space for guests. At the hotel, rooms are equipped with a flat-screen TV with satellite channels. A breakfast buffet is available each morning at citizenM Amstel Amsterdam. Popular points of interest near the accommodation include Artis Zoo, Dutch National Opera & Ballet and Rembrandt House. The nearest airport is Schiphol Airport, 16 km from citizenM Amstel Amsterdam.

Traveller reviews

G

Georgia

couple

May 28, 2026

9

Pleasant and everyone was so welcoming and helpful

It was really easy to find and move across the city from the hotel. The staff were really welcoming and easy to contact when needed. The food was delicious.

G

Georgia

family_with_children

May 26, 2026

9

Ambient and staff

A

Ayushi

couple

April 10, 2026

10

Memorable!

Very sophisticated, well situated, clean, friendly and supportive staff, specially Percy :)

D

David

couple

April 6, 2026

10

Great location. Great Hotel.

Location is spot on for accessing the city. Right next to the metro or a short walk into the centre. There is a fabulous coffee shop next door… grab a coffee and croissant and enjoy the walk into town.

C

Clare

couple

March 31, 2026

10

The staff and general atmosphere are what puts Citizen M far apart from other hotels eg the Hilton. Sebastian from Fi

The staff make Citizen M what it is ! That’s why we chose it. The beds are also very comfy !

C

Catherine

solo_traveller

March 30, 2026

8

The sitting area and bar serving food. Breakfast.

S

Sam

family_with_children

March 18, 2026

10

Amenities very good, tram station right outside hotel, staff very nice, able to leave baggage after checking out.

J

Julienne

family_with_children

March 17, 2026

9

Lovely comfy stay

Bed and pillows were utterly gorgeous. Loved the smart features in the room and blackout blind. Staff were very courteous, friendly, warm and attentive.

G

Grace

couple

March 9, 2026

8

Great

The aircon could of been more powerful as there were no opening windows

S

sara

extended_group

February 27, 2026

10

Delightful friendly staff, clean hotel, fab location, value for money.

The room wasn’t huge but big enough for two people. The bed was a super king which was very very comfortable- it was a lovely bed. Within the hotel, there aren’t any facilities such as gym or fitness centre. But the 24hr bar/cafe provides a great selection of snacks and water on tap. The staff are super friendly and the hotel is spotless. Its prime location, most attractions are within walking distance. The tram and metro are just outside the hotel. I would most definitely stay at the hotel, it’s really good value for money.

I

Iram

solo_traveller

February 25, 2026

10

The property was very clean And staff was very kind

C

Cyle Andre

couple

February 19, 2026

10

Extremely pleasant.

Everything

T

Tamás

couple

February 2, 2026

10

Next time also stay here.

Excellent location regarding to the public transportation. Also the hotel is clean and the staff is very friendly.

H

Hania

family_with_children

January 27, 2026

10

Friendly staff, great location, clean well sized room

M

Marie

couple

January 20, 2026

8

Perfect for what we needed

Lovely and clean

R

Rick

couple

January 20, 2026

9

A great welcome on a very wet stormy night, Ambassador Sky was very efficient in booking us in.

Location, very good. Breakfasts, great, Citizen M standard. Room excellent. A few glitches with IPad communicator but fixed rapidly by reception staff. Always a a great welcome.

A

Alan

solo_traveller

January 19, 2026

9

Great

Staff were so friendly

M

Monica

couple

January 17, 2026

10

Nice hotel in prime location for visit Carre

Everything was great (room, bar, staff). We had a quiet room at the back with a nice view.

S

Selena

extended_group

January 14, 2026

8

Would recommend for short stay.

Location, modern, clean, comfortable bed.

T

Thai Ann

family_with_children

January 5, 2026

10

Stylish Design and Exceptional Service in a Perfect Location

CitizenM Amsterdam Amstel is extremely well located, right next to Weesperplein metro station, with a tram stop just outside the hotel. Transportation could not be more convenient. The hotel has a modern, stylish, and well-designed interior that feels fresh and welcoming. What stood out the most was the staff — they were genuinely warm and friendly. I stayed for six days, and every time I left or returned, I was greeted with a smile. The room features an iPad that controls lighting, temperature, and entertainment, which made the stay fun and effortless. A great choice for travelers who value design, service, and convenience.

Facilities

Accessibility

Wheelchair accessible, Lower bathroom sink

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Coffee house on site, Breakfast options, Restaurant, Bar

Food & drink safety

Breakfast takeaway containers, Delivered food is securely covered

General

Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Air conditioning, Allergy-free room, WiFi available in all areas

Internet

WiFi, Free WiFi, Internet services

Physical distancing

Contactless check-in/check-out, Cashless payment available

Reception services

Invoice provided

Safety & security

Key access, Key card access, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available

Self check-in

Check-in kiosk in the lobby

Services

Business centre, 24-hour front desk, Meeting/banquet facilities, Private check-in/check-out, Shared lounge/TV area, Luggage storage, Express check-in/check-out

King Room

The double room features air conditioning, an iPad, as well as a private bathroom boasting a shower and a hairdryer. The double room features a flat-screen TV, a wardrobe, a safe deposit box, as well as heating. The unit has 1 bed.

Max 2 guests 14 1 bedroom 1 bathroom
King Room - Accessible

The double room provides air conditioning, an iPad, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

Max 2 guests 20 1 bedroom 1 bathroom
King Room - High Floor

The double room provides air conditioning, an iPad, as well as a private bathroom featuring a shower and a hairdryer. The double room offers a flat-screen TV, a wardrobe, a safe deposit box and heating. The unit offers 1 bed.

Max 2 guests 14 1 bedroom 1 bathroom
Single Room with One Double Bed

The single room provides air conditioning, an iPad, as well as a private bathroom featuring a shower and a hairdryer. The single room offers a wardrobe, a safe deposit box, heating, as well as a flat-screen TV. The unit offers 1 bed.

Max 1 guests 9 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNot all rooms have bathroom facilities for the disabled. Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features. With the room iPad, or the free citizenM app, all guests can control room lights, black-out blinds, curtains, temperature, as well as TV and radio channels. They can also stream from their own Netflix, Prime or Disney+ accounts (and many others), by connecting their phone, tablet or laptop to the TV via Chromecast (at no extra charge). We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival. The property accepts credit cards and debit cards. Cash is not accepted. When booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 3:52 PM

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citizenM Amstel Amsterdam - 4 Star Hotel in Amsterdam