citizenM Amstel Amsterdam
Sarphatistraat 47
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Why people book this hotel
“The staff were really welcoming and easy to contact when needed”
“Ambient and staff”
“Location is spot on for accessing the city”
“Amenities very good, tram station right outside hotel, staff very nice, able to …”
“The beds are also very comfy”
“Bed and pillows were utterly gorgeous”
“Very sophisticated, well situated, clean, friendly and supportive staff, special…”
“The staff are super friendly and the hotel is spotless”
“I would most definitely stay at the hotel, it’s really good value for money”
“A great choice for travelers who value design, service, and convenience”
“Breakfast”
“Breakfasts, great, Citizen M standard”
Overview
Situated in Amsterdam and with Royal Theater Carré reachable within 300 metres, citizenM Amstel Amsterdam features express check-in and check-out, allergy-free rooms, a restaurant, free WiFi throughout the property and a bar. Featuring a shared lounge, this 4-star hotel has air-conditioned rooms with a private bathroom. The accommodation provides a 24-hour front desk and luggage storage space for guests. At the hotel, rooms are equipped with a flat-screen TV with satellite channels. A breakfast buffet is available each morning at citizenM Amstel Amsterdam. Popular points of interest near the accommodation include Artis Zoo, Dutch National Opera & Ballet and Rembrandt House. The nearest airport is Schiphol Airport, 16 km from citizenM Amstel Amsterdam.
Traveller reviews
Georgia
couple
May 28, 2026
“Pleasant and everyone was so welcoming and helpful”
It was really easy to find and move across the city from the hotel. The staff were really welcoming and easy to contact when needed. The food was delicious.
Georgia
family_with_children
May 26, 2026
Ambient and staff
Ayushi
couple
April 10, 2026
“Memorable!”
Very sophisticated, well situated, clean, friendly and supportive staff, specially Percy :)
David
couple
April 6, 2026
“Great location. Great Hotel.”
Location is spot on for accessing the city. Right next to the metro or a short walk into the centre. There is a fabulous coffee shop next door… grab a coffee and croissant and enjoy the walk into town.
Clare
couple
March 31, 2026
“The staff and general atmosphere are what puts Citizen M far apart from other hotels eg the Hilton. Sebastian from Fi”
The staff make Citizen M what it is ! That’s why we chose it. The beds are also very comfy !
Catherine
solo_traveller
March 30, 2026
The sitting area and bar serving food. Breakfast.
Sam
family_with_children
March 18, 2026
Amenities very good, tram station right outside hotel, staff very nice, able to leave baggage after checking out.
Julienne
family_with_children
March 17, 2026
“Lovely comfy stay”
Bed and pillows were utterly gorgeous. Loved the smart features in the room and blackout blind. Staff were very courteous, friendly, warm and attentive.
Grace
couple
March 9, 2026
“Great”
The aircon could of been more powerful as there were no opening windows
sara
extended_group
February 27, 2026
“Delightful friendly staff, clean hotel, fab location, value for money.”
The room wasn’t huge but big enough for two people. The bed was a super king which was very very comfortable- it was a lovely bed. Within the hotel, there aren’t any facilities such as gym or fitness centre. But the 24hr bar/cafe provides a great selection of snacks and water on tap. The staff are super friendly and the hotel is spotless. Its prime location, most attractions are within walking distance. The tram and metro are just outside the hotel. I would most definitely stay at the hotel, it’s really good value for money.
Iram
solo_traveller
February 25, 2026
The property was very clean And staff was very kind
Cyle Andre
couple
February 19, 2026
“Extremely pleasant.”
Everything
Tamás
couple
February 2, 2026
“Next time also stay here.”
Excellent location regarding to the public transportation. Also the hotel is clean and the staff is very friendly.
Hania
family_with_children
January 27, 2026
Friendly staff, great location, clean well sized room
Marie
couple
January 20, 2026
“Perfect for what we needed”
Lovely and clean
Rick
couple
January 20, 2026
“A great welcome on a very wet stormy night, Ambassador Sky was very efficient in booking us in.”
Location, very good. Breakfasts, great, Citizen M standard. Room excellent. A few glitches with IPad communicator but fixed rapidly by reception staff. Always a a great welcome.
Alan
solo_traveller
January 19, 2026
“Great”
Staff were so friendly
Monica
couple
January 17, 2026
“Nice hotel in prime location for visit Carre”
Everything was great (room, bar, staff). We had a quiet room at the back with a nice view.
Selena
extended_group
January 14, 2026
“Would recommend for short stay.”
Location, modern, clean, comfortable bed.
Thai Ann
family_with_children
January 5, 2026
“Stylish Design and Exceptional Service in a Perfect Location”
CitizenM Amsterdam Amstel is extremely well located, right next to Weesperplein metro station, with a tram stop just outside the hotel. Transportation could not be more convenient. The hotel has a modern, stylish, and well-designed interior that feels fresh and welcoming. What stood out the most was the staff — they were genuinely warm and friendly. I stayed for six days, and every time I left or returned, I was greeted with a smile. The room features an iPad that controls lighting, temperature, and entertainment, which made the stay fun and effortless. A great choice for travelers who value design, service, and convenience.
Facilities
Accessibility
Wheelchair accessible, Lower bathroom sink
Cleanliness & disinfecting
Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Coffee house on site, Breakfast options, Restaurant, Bar
Food & drink safety
Breakfast takeaway containers, Delivered food is securely covered
General
Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Air conditioning, Allergy-free room, WiFi available in all areas
Internet
WiFi, Free WiFi, Internet services
Physical distancing
Contactless check-in/check-out, Cashless payment available
Reception services
Invoice provided
Safety & security
Key access, Key card access, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available
Self check-in
Check-in kiosk in the lobby
Services
Business centre, 24-hour front desk, Meeting/banquet facilities, Private check-in/check-out, Shared lounge/TV area, Luggage storage, Express check-in/check-out
King Room
The double room features air conditioning, an iPad, as well as a private bathroom boasting a shower and a hairdryer. The double room features a flat-screen TV, a wardrobe, a safe deposit box, as well as heating. The unit has 1 bed.
King Room - Accessible
The double room provides air conditioning, an iPad, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
King Room - High Floor
The double room provides air conditioning, an iPad, as well as a private bathroom featuring a shower and a hairdryer. The double room offers a flat-screen TV, a wardrobe, a safe deposit box and heating. The unit offers 1 bed.
Single Room with One Double Bed
The single room provides air conditioning, an iPad, as well as a private bathroom featuring a shower and a hairdryer. The single room offers a wardrobe, a safe deposit box, heating, as well as a flat-screen TV. The unit offers 1 bed.
Hotel Policies
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