Clean, great pool and breakfast

“Welcoming”

It was very clean and the staff were very accommodating.

“Great”

I had a wonderful stay at this hotel. Everything was great! The staff were extremely kind, welcoming, and generous throughout my stay. They went above and beyond to make me feel comfortable

I had a wonderful experience at the hotel. Everything was perfect! I would especially like to compliment the girl who was at the reception with the dark brown curly hair – her positivity and kindness made us feel welcome from the very first moment. Thanks to her, our stay was even more enjoyable. Highly recommended!

“bathroom area not okay. Poor design, continuous wet feet”

The shower drain was not engineered properly. All the water drained towards the toilet and basically the whole bathroom area was wet as soon as the shower was operated. So everyone got completely wet feet as soon as they entered the bathroom area. We complained about this, and the hotel personel said that this was the first time that somebody complained about this. However, this is simply impossible, since the levelling of the bathroom floor was not okay. She indicated that she would talk to the manager, but I don't think this actually happened. Also, there was no inclination to compensate us for this very annoying deficiency. So my complaint is also simply the fact that they ignored our complaint and didn't make an effort to compensate / fix it.

It was ok for our stop, breakfast was good, nice stuff.

Really clean, comfy beds, really delicious food and bug variety. Kind helpful and polite staff. Good location from the airport only one bus ride away.

“Noise, cigarette smell, and unprofessional management.”

Breakfast was decent, with a good variety.

“The staffs are exceptionally nice”

Almost everything was perfect

Pool and breakfast

I had a wonderful experience at the hotel. Everything was perfect! I would especially like to compliment the girl who was at the reception with the dark brown curly hair – her positivity and kindness made us feel welcome from the very first moment. Thanks to her, our stay was even more enjoyable. Highly recommended!

“Good value”

Great pool with sun all day Good pool bar Helpful staff Very clean - room was mopped daily, beds made and bins emptied. Rest of hotel kept clean also. Good breakfast and a breakfast bag was provided when we left early for a ferry. Close to bus stop with buses running regularly in Heraklion.

“Great for a night or 2 away”

The staff were so lovely, the woman on the desk really welcomed us and left a great impression. The breakfast was continental but a good selection, and the staff in the dining area were lovely. We really enjoyed using the pool.

“bathroom area not okay. Poor design, continuous wet feet”

The shower drain was not engineered properly. All the water drained towards the toilet and basically the whole bathroom area was wet as soon as the shower was operated. So everyone got completely wet feet as soon as they entered the bathroom area. We complained about this, and the hotel personel said that this was the first time that somebody complained about this. However, this is simply impossible, since the levelling of the bathroom floor was not okay. She indicated that she would talk to the manager, but I don't think this actually happened. Also, there was no inclination to compensate us for this very annoying deficiency. So my complaint is also simply the fact that they ignored our complaint and didn't make an effort to compensate / fix it.

Tasty breakfast with quite a lot of options. Gluten free bread was available at request. We could always get a place in the hotel parking spot. A big supermarket just across the street.

“Everything you need and want - perfect!”

One immediate perk - bus from the airport takes you straight to the hotel, only 2€ instead of 30€ in the taxi, only takes about 40 minutes. Then you arrive, and the hotel looks like it does in the pictures! We were greeted by Constantina (hope I spelled it correctly) who was lovely, warm and friendly, and she gave us all the information we needed. The pool is just outside the reception and has a separate bar of its own - with amazing staff who are more than happy to serve and quickly learn your order! The room, which was upgraded to a suite, was perfect! It had a large balcony overlooking the pool, air conditioning in the room, a large television, such incredibly comfortable beds, ample storage space, and brilliant bathroom facilities with a jacuzzi style bathtub and rainforest style shower. My friend and I have already agreed that if we go back to Heraklion, we’ll be staying here again!

Breakfast offering was fantastic. Generous lunch packs were prepared for my wife and I when we had to leave on a day trip. The hotel is located within 70 meters of a large supermarket, which enabled us to get all the essential snacks and drinks we needed when we left the room to go out shopping in the city

Very clean, very good breakfast

“Tasty food, not far from Heraklion center”

Food was delicious. When you book this hotel, take also dinner. It was fresh and tasty. Staff was very friendly. Easy from airport take bus 6 to ammoudara, 1.20€ and appr 30 min. To airport bus 1. Bus stop 30 m from the hotel. Big supermarket 50 m from hotel, Lidl also close. To beach 400 m. Breakfast 7-10, dinner 20-21.30.

“Good hotel 9/10”

Very friendly and helpful staff. Delicious breakfasts. The rooms were cleaned every day. However, the location is quite far from the city center if you don’t have a car. Everything you need was nearby – restaurants, a supermarket, the beach, a pharmacy, etc.