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Sentido Amounda Bay

Hotel

Melinas Merkouri

hotel
hotel

Why people book this hotel

Friendly staff
13 mentions

It was a good size pool plenty of lounger’s, staff were very friendly making sur…

Very good service

Great location
8 mentions

Reception girls were super helpful and buffet was always full of variety and loc…

Beach is 5-6 minutes walk from the hotel

Comfortable rooms
8 mentions

Comfortable hotel

All other staff great also Please pass on to hotel from us Room 510 fri 10th -m…

Clean rooms
6 mentions

Multiple swimming pools, hotel is super clean and comfortable

The rooms are a good size and kept very clean

Pool
3 mentions

The rooms, pools and food were all amazing

Good value
1 mentions

Exceptional This hotel truly offers the best value for money

Overview

Featuring an outdoor pool surrounded by sunbeds, the 4-star Sentido Amounda Bay is located 0.5 km from the sandy Amoudara Beach. The hotel includes a restaurant and a snack bar. All air-conditioned rooms at the hotel open out to a balcony. Each of the guestrooms features a TV, radio, safe and mini fridge. The private bathroom is stocked with free toiletries. Dining and drinking options at Sentido Amounda Bay include a restaurant and poolside bar. A buffet breakfast can be enjoyed daily. The 24-hour front desk can provide information on Knossos Palace, which is at a distance of 12 km. A number of restaurants, café-bars and shops are within a short walking distance from Sentido Amounda Bay. A bus stop is conveniently located in front of the hotel. It is 7 km from Heraklion City. Private parking is located on site. The property has a private beach which is 0.5 km away.

Traveller reviews

H

Hala

solo_traveller

June 23, 2026

10

Reception girls were super helpful and buffet was always full of variety and location is ideal and has their own beach

G

Goran

couple

June 5, 2026

10

Food was great. Multiple swimming pools, hotel is super clean and comfortable. Big room and bathroom. Bus stop to Heraklion is in front of the hotel. Beach is 5-6 minutes walk from the hotel

D

Dean

couple

May 21, 2026

9

It was very relaxing and good value.

It was a good size pool plenty of lounger’s, staff were very friendly making sure everything was okay with you, room was good with a nice view of olive groves and hills in the distance, and a big thanks to the chef who cooked delicious pizza to snack on the hole stay

S

Steven

couple

May 20, 2026

8

Really enjoyed the stay and the all inclusive element, would definitely stay again.

Good selection for breakfast, but food never hot, just warm

M

Mihkel

family_with_children

May 7, 2026

10

Comfortable hotel. Very good service. Excellent food. Good bus connection to Iraklio.

R

RONALD

couple

May 5, 2026

9

Excellent and relaxing stay

Location was fine although surrounding area only average in terms of interest, usefulness of quality. Staff and food quality and variety were both outstanding at all meals. If on all inclusive stag the included wine was very low quality, our only criticism.

L

L

solo_traveller

May 2, 2026

8

Comfortable, quiet, and relaxing hotel close to Heraklion

Not too far from the airport. The staff were really helpful, professional and friendly. The rooms are a good size and kept very clean. The restaurant food was of good quality and offered a decent variety of dishes

V

Vaios

solo_traveller

May 1, 2026

10

The working enviroment and the managers' attitude towards staff. They deserve a better working enviroment.

C

Christine

couple

April 29, 2026

10

Fabulous stay

It was very clean, staff was friendly and helpful. We were able to do a late check out of our hotel until 6pm for £25

K

Kwadwo

solo_traveller

April 25, 2026

10

Like that place, the service and the staff were very helpful. My partner wasn't feeling well at some point and stuff helped us with food and stuff and even kept checking if things were ok. They make sure you are well taken care of.

A

ann

solo_traveller

April 14, 2026

10

One of the best experiences spend here.

We loved everything from start to finish ... the lovely lady on reception (we didn't get her name) went above and beyond for us .An absolute star and a credit to the hotel as was the the barman who attended us in the lobby bar .. friendly courteous and had always a chat for us ,lovely young fella ,also a credit to hotel.He is welcome here to Northern Ireland anytime as he won love it .All other staff great also Please pass on to hotel from us Room 510 fri 10th -mon 13th

E

Everton

couple

January 20, 2026

10

Top notch x

Excellant

M

Michael

couple

January 19, 2026

9

Really enjoyed it

Good food and excellent service

C

Chengeto

couple

January 15, 2026

10

Lovely

Very clean our room was clean and the general area was clean aswell .

D

Dumych

solo_traveller

December 31, 2025

10

I went to Sentido for 3-days and wanna give my compliments to the staff. They were helpful and friendly. Food was really amazing. Thanks! Will definitely come again

E

Ellie

couple

December 18, 2025

9

We had a fantastic time here, just a few points to improve. Verrry quiet/chilled atmosphere which felt a bit lacking

Location great proximity to Heraklion, some lovely options for bars/restaurants and shops within walking distance. Spotlessly clean. Food great quality and variety. Staff were on the most part lovely (bit of a strange flirty bartender in main bar)

C

Chloe

couple

November 13, 2025

10

We had an amazing time here and the hotel was beautiful. Rooms were clean and plenty of facilities to last the week. The food was amazing and plenty to choose from! The bar on the beach was so convenient and something we have never had before. Staff were so polite and helpful, nothing was too much trouble. Thank you for a lovely stay!

A

Abigail

couple

November 2, 2025

9

We had a wonderful holiday here, really relaxing and we enjoyed the food so much.

The rooms, pools and food were all amazing

E

eileen

solo_traveller

October 30, 2025

5

Was told not there but was there on the Wednesday morning day of leaving and sofa bed had been moved from room so jewell

Good location

S

Sebastian

couple

October 26, 2025

10

Exceptional value and warm atmosphere 🌟

Exceptional This hotel truly offers the best value for money. The staff are incredibly friendly, the food is both excellent and varied, and the private beach is a lovely bonus—even though it’s a 5–7 minute walk, we actually enjoyed the stroll. The overall vibe is peaceful and welcoming, making it a perfect place to relax. I wholeheartedly recommend this hotel!

Facilities

Activities

Massage, Children's playground, Table tennis, Private beach area, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Beach

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Kids' outdoor play equipment

Food & Drink

Breakfast options, Wine/champagne, Fruits, Snack bar, Special diet menus (on request), Restaurant, Bar, Breakfast in the room

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

Bicycle parking, WiFi available in all areas, Lift, Family rooms, Non-smoking rooms, Air conditioning, Designated smoking area, Heating

Internet

WiFi, Internet services, Free WiFi

Outdoors

Garden, Terrace, Outdoor pool, Outdoor pool (all year), Outdoor pool (seasonal), Outdoor furniture

Parking

Parking, Free parking, Parking on site, Private parking, Street parking, Accessible parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Pool/beach towels, Shallow end, Kids' pool, Swimming pool, Sun loungers or beach chairs, Sun umbrellas

Reception services

Invoice provided

Safety & security

Carbon monoxide detector, Carbon monoxide sources, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Services

Business centre, Babysitting/child services, Dry cleaning, 24-hour front desk, Room service, Shared lounge/TV area, Daily housekeeping, Fax/photocopying, Luggage storage, Packed lunches, Car hire

Superior Family Room

This air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 4 beds.

Max 4 guests 25 1 bedroom 1 bathroom
Superior Family Room with Shared Pool

This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 4 beds.

Max 4 guests 25 1 bedroom 1 bathroom
Economy Double Room

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit has 1 bed.

Max 2 guests 20 1 bedroom 1 bathroom
Premium Double Room

This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with pool views. The unit has 1 bed.

Max 2 guests 24 1 bedroom 1 bathroom
Superior Double Room

This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views.

Max 2 guests 22 1 bedroom 1 bathroom
Superior Triple Room

This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views.

Max 3 guests 23 1 bedroom 1 bathroom
Superior Double Room with Shared Pool

This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 3 beds.

Max 2 guests 23 1 bedroom 1 bathroom
Junior Suite with Private Pool

This suite's standout feature is the private pool. The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with pool views, this suite also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.

Max 2 guests 25 1 bedroom 1 bathroom
Maisonette with Private Pool

This suite features a private pool. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Boasting a terrace with pool views, this suite also features air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.

Max 4 guests 33 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 00:00
Check-outFrom 07:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printFree cancellation is possible for guests who have tested positive for the coronavirus (COVID-19) a few days before their arrival, because of which they can't visit the property. Guests must present their positive test result, and their name should be included in the names provided to the property upon booking.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 11, 2024, 1:01 AM

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Sentido Amounda Bay - 4 Star Hotel in Amoudara Herakliou