Hotel Izelai
Avenida Pamplona, 20
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Why people book this hotel
“The room was quite spacious and equipped with everything I needed”
“Very pleasant place to stay, always clean and comfortable”
“Room was spotless and great shower”
“Easy to reach, clean and comfortable”
“Very quiet location”
“Location good value clean and comfortable”
“Good value, comfortable bed in large room, close to motorway”
“Dog allowed at reasonable fee”
“Wi-Fi worked fine”
“Wi-Fi and Aircon worked fine”
“Parking is safe immediately outside the premises, and opposite the local police …”
“Plenty of free parking”
Overview
This recently built hotel has modern interiors with minimalistic design. Help yourself to free items from the mini bar and enjoy views over the Urbasa Sierra. The Izelai's interiors are spacious and contemporary with attractive art prints on the walls and clever use of glass. The rooms offer plenty of space and natural light. You will also have wireless internet for free. The hotel's Italian restaurant serves 3 meals a day and there is also a bar. You can even purchase your own groceries in the onsite supermarket or eat at the typical local restaurant located just across the street.
Traveller reviews
Silvia
solo_traveller
June 15, 2026
“Comfortable stay”
The self check in was quick and efficient. The room was quite spacious and equipped with everything I needed.
Kieran
couple
June 11, 2026
“Lovely place for overnight stay”
Easy check in. Very quiet location. Room was spotless and great shower
adrian
couple
April 29, 2026
Location good value clean and comfortable
adrian
couple
April 18, 2026
“Good choice.”
Easy to reach, clean and comfortable.
Tony
family_with_children
December 8, 2025
“This place has gone down hill”
The place was clean and properly equipped. Wi-Fi worked fine
adrian
couple
November 29, 2025
“clean, comfortable, convenient and good value”
Good value, comfortable bed in large room, close to motorway
Tony
couple
November 18, 2025
“Comfortable and well located”
Very pleasant place to stay, always clean and comfortable. Wi-Fi and Aircon worked fine
Gianluca
couple
October 23, 2025
“Terrible experience. The self check-in process was complicated and caused several issues. The room was in awful conditio”
Nothing
Silvia
couple
October 7, 2025
“Very good surprise”
It was a very positive surprise. Don’t let the outside impress you. The room was modern and clean, check-in and out very smooth. Excellent location dor overnight. Dog allowed at reasonable fee. But the best is the staff: very friendly and helpful. We forgot something inside after returning the keys, but the problem was quickly by a remote action after a simple phone call. Highly recommended
Claire
couple
September 15, 2025
Very spacious and clean room.
John
family_with_children
September 3, 2025
“Very basic , clean and comfortable”
Beds were very comfortable.
Mark
couple
August 23, 2025
“If you have very low standards then you’ll be ok here”
Location was convenient
Anthony
couple
July 22, 2025
“Everything was perfect”
Everything was excellent. Even the Wi-Fi worked spot on. We had problems with door entry and access cards, but these were immediately attended to by the on site manager, who made sure everything was completed to our satisfaction. The air-con was superb and was a greatly appreciated in a hot July. Parking is safe immediately outside the premises, and opposite the local police station! The adjacent bar restaurant provides superb evening meals and breakfasts and the nearby store and petrol station mean that everything is available at your fingertips. If you have time to take in the nearby scenery, it is well worth spending a few hours in the nearby mountains of Urbasa.
Roger
couple
July 15, 2025
Location a short walk into town. Plenty of free parking. Fridge in rooms.
Sarah
family_with_children
July 14, 2025
“Don't bother - unless you speak Spanish”
Decent shower
Denise
couple
May 28, 2025
The no person check in was interesting.
Vincent
couple
May 5, 2025
“Good for a short stay”
Easy automatic check-in Comfortable room Good price
Stephen Olding
solo_traveller
February 20, 2025
“Frustrated at trying to get into the property amidst a storm.”
Nothing.
Paulo
solo_traveller
January 10, 2025
Automatic check-in.
CHRISTOPHER
couple
January 7, 2025
“Great value comfortable stay”
Very clean, nice room & bathroom. Great value
Facilities
Activities
Hiking, Cycling
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Bar, Breakfast options
General
Pets allowed, Non-smoking rooms, Lift, Safety deposit box, Soundproof rooms, Heating, Non-smoking throughout, Air conditioning
Internet
Internet services, WiFi, Free WiFi
Parking
Free parking, Parking, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available
Self check-in
Passport/ID information collected online before you arrive, Check-in kiosk in the lobby, Lockbox key collection at the property
Services
Vending machine (drinks), Vending machine (snacks), 24-hour front desk, Express check-in/check-out, Fax/photocopying, Tour desk
Double Room
The double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a flat-screen TV, a safe deposit box, a tiled floor and heating. The unit has 1 bed.
Economy Twin Room
The twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower. The twin room provides a wardrobe, a safe deposit box, a tiled floor, heating and a flat-screen TV. The unit has 2 beds.
Twin Room
The twin room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The twin room provides a safe deposit box, a tiled floor, heating and a flat-screen TV. The unit offers 2 beds.
Suite
This room has a hydromassage shower.
Hotel Policies
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