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The Cookie Jar

Hotel

12 Bailiffgate

Price unavailable
Price unavailable
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hotel
hotel

Why people book this hotel

Friendly staff
14 mentions

Staff were exceptionally friendly

The service was outstanding

Great location
8 mentions

Location was excellent

Brilliant location , all the staff professional and very helpful , the decor and…

Breakfast available
7 mentions

Restaurant for dinner and breakfast was very good

The staff serving us both lunch and breakfast made the trip more enjoyable, bein…

Comfortable rooms
6 mentions

Freshly made cookies in the room, great choice of current magazines in every roo…

The Cookie Jar lived up to expectations with delicious cookies in our room on ar…

Clean rooms
2 mentions

The room was clean, comfortable and the finishing touches (cookies and treats fo…

Great location, friendly staff, clean room, comfortable bed, good food

Overview

Featuring free WiFi and a terrace, The Cookie Jar (Alnwick) was formerly the Convent of Mercy, and is just 0.2 miles from the centre of Alnwick. It offers pet-friendly accommodation in Alnwick, 200 metres from Alnwick Castle. Guests can relax and enjoy our residents lounge which is fully licensed. Super fast WiFi is available throughout the property. Each room has an en-suite with rainfall shower. Towels, linen and toiletries are provided. You will also find Hypnos beds, and a flat-screen TV. Tea and coffee facilities are also provided and guests are welcomed with a complimentary jar of cookies. You will find a 24-hour front desk at the property. An evening dinner is available to residents 7 days a week and can be served in the bistro. An array of activities are offered in the area, such as golfing and fishing. The nearest airport is Newcastle International Airport, 36 miles from The Cookie Jar (Alnwick) ltd.

Traveller reviews

B

Barbara

couple

June 8, 2026

9

Relaxed, comfortable stay with great breakfast.

Lovely boutique hotel with relaxed feel. Staff were exceptionally friendly. Restaurant for dinner and breakfast was very good.

I

Ian

couple

June 3, 2026

4

Beautiful area and nice property but the room we stayed in not suitable without proper air conditioning

Location was excellent

G

Grace

couple

May 31, 2026

10

Thoroughly enjoyed our stay here and will be back!

The service was outstanding. The staff serving us both lunch and breakfast made the trip more enjoyable, being both friendly and prompt when taking our orders. We both agreed the lunch and breakfast were delicious, and there were lots of choices appealing to everybody. The room was clean, comfortable and the finishing touches (cookies and treats for our dog) were appreciated.

M

Matt

solo_traveller

May 25, 2026

7

Lovely welcome and superb location, but you’ll need to check your bill!

Friendly welcome

J

james

couple

May 20, 2026

10

Everything

M

martin

couple

May 19, 2026

10

Real luxury and comfort in beautiful surroundings

The owners have thought of every luxury possible. Freshly made cookies in the room, great choice of current magazines in every room and public space. Fresh flowers at the tables, gorgeous decoration throughout. A lift from reception. Right in the centre of a beautiful town filled with pubs, restaurants and independent shops, not to mention the amazing castle. All the hotel staff were lovely, so friendly and welcoming. So good that we stayed an extra night. Had the lamb for evening meal which was delicious, also home made pancakes at breakfast, what a treat

G

Gary

extended_group

May 15, 2026

10

Will definitely rebook

Brilliant location , all the staff professional and very helpful , the decor and design of the interior is exceptional

K

Kenneth

couple

May 12, 2026

10

Cookie Jar was very well situated in Alnwick. Both management and staff very friendly and helpful.

Breakfast was excellent and the staff extremely friendly and helpful.

D

David

solo_traveller

May 11, 2026

10

From the moment we arrived till the minute we left the staff were excellent

D

Diana

solo_traveller

May 6, 2026

10

Friendly and helpful staff, particularly lady who served us at breakfast.

Elegantly decorated. Attention to detail everywhere.

A

Angelita

couple

May 1, 2026

10

Beautiful hotel which totally lived up to all our expectations.

The Cookie Jar lived up to expectations with delicious cookies in our room on arrival. Beautiful decor throughout and super friendly staff especially in the dining room. We thoroughly enjoyed our one night stay.

J

Jeremy

couple

April 30, 2026

9

Lovely hotel, great staff and good location.

P

Pedro

extended_group

April 28, 2026

9

Outstanding boutique hotel with excellent staff & wonderful food.

What a great find! Outstanding boutique hotel with great food & top class staff.

L

Lyndsay

couple

April 26, 2026

10

Excellent

Excellently decorated, fab staff and food, great location

R

Rosie

couple

April 24, 2026

10

Wonderfully comfortable & stylish & great situation

We loved the friendly atmosphere & very stylish decor- comfortable room - delicious breakfast

Y

Yasmin

couple

April 20, 2026

9

A little bit of luxury in a great location.

Great location, friendly staff, clean room, comfortable bed, good food. Not cheap, but nice if you fancy a little treat.

G

Gareth

extended_group

April 20, 2026

10

Lovely Weekend With Friends

Staff very friendly and welcoming at all times. Breakfast was exceptional. Great location for Alnwick facilities and nearby lovely walks.

R

Reid

couple

April 19, 2026

9

Generally we enjoyed our stay and the staff were very friendly and helpful

Decor was nice and well maintained. Also location close to many rest Arain ts, bars and local attractions.

J

julie

extended_group

April 16, 2026

10

Amazing hotel with the friendlest staff Iv ever come across

Beautiful great location

M

Matthew

couple

April 14, 2026

10

Great! Would definitely go back!

Very comfortable, central location. Staff very helpful and friendly. Breakfast was delicious!

Facilities

Activities

Fishing, Golf course (within 3 km), Hiking

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Special diet menus (on request), Wine/champagne, Restaurant, Bar

Food & drink safety

Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized

General

WiFi available in all areas, Lift, Non-smoking throughout, Pets allowed, Facilities for disabled guests, Family rooms, Non-smoking rooms

Internet

Internet services, WiFi, Free WiFi

Outdoors

Garden, Terrace, Outdoor furniture

Parking

Street parking, Accessible parking, Free parking, Parking, Parking on site

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Daily housekeeping, Luggage storage

Deluxe Double Room with Shower

This room is located on the third floor. The room features exposed beams and a King Size bed. The room features a shower. It also includes a Hypnos bed, scented toiletries from Penhaligon’s classic and elegant Blenheim Bouquet range, a flat-screen TV, complimentary water and coffee from Pumphreys of Northumberland complimented by a range of English teas and infusions. Home-made cookies are also provided.

Max 2 guests 18 1 bedroom 1 bathroom
Double Room with Private Bathroom

The room is located on the third floor and features exposed beams and a double bed. The room features a shower. It also features a Hypnos bed, scented toiletries from Penhaligon’s classic and elegant Blenheim Bouquet range, a flat-screen TV, complimentary water and coffee from Pumphreys of Northumberland complimented by a range of English teas and infusions. Home-made cookies are also provided

Max 2 guests 18 1 bedroom 1 bathroom
Double Room with Shower

This room is located on the second floor and features a view to the rear of the former Convent looking over the policies. This room features a King Size bed. The room features a shower. It also includes a Hypnos bed, scented toiletries from Penhaligon’s classic and elegant Blenheim Bouquet range, a flat-screen TV, complimentary water and coffee from Pumphreys of Northumberland complimented by a range of English teas and infusions. Home-made cookies are also provided.

Max 2 guests 18 1 bedroom 1 bathroom
King Room

This room is located on the first floor. The room features a walk in rainfall shower. It also features a Super King Size Hypnos bed, scented toiletries from Penhaligon’s classic and elegant Blenheim Bouquet range, a flat-screen TV, complimentary water and coffee from Pumphreys of Northumberland complimented by a range of English teas and infusions. Homemade cookies are also provided.

Max 2 guests 27 1 bedroom 1 bathroom
King Room

This room features a view over Bailiffgate ans is located on the second floor. The room features a shower. It also includes a Hypnos bed, scented toiletries from Penhaligon’s classic and elegant Blenheim Bouquet range, a flat-screen TV, complimentary water and coffee from Pumphreys of Northumberland complimented by a range of English teas and infusions. Home-made cookies are also provided.

Max 2 guests 27 1 bedroom 1 bathroom
King Room

This room features a view over Bailiffgate and is located on the first floor. The room features a shower. It also includes a Hypnos bed, scented toiletries from Penhaligon’s classic and elegant Blenheim Bouquet range, a flat-screen TV, complimentary water and coffee from Pumphreys of Northumberland complimented by a range of English teas and infusions. Home-made cookies are also provided.

Max 2 guests 31 1 bedroom 1 bathroom
King Room

This room is west facing and features a view of Bailiffgate. This room is located on the first floor. The room features a shower. It also includes a Hypnos bed, scented toiletries from Penhaligon’s classic and elegant Blenheim Bouquet range, a flat-screen TV, complimentary water and coffee from Pumphreys of Northumberland complimented by a range of English teas and infusions. Home-made cookies are also provided.

Max 2 guests 31 1 bedroom 1 bathroom
King Room - Disability Access

This room is located on second floor and is specially adapted for accessibility, offering a spacious bedroom and bathroom. It has views over Bailiffgate and features a Super King Size bed, which can also be converted to a twin. The room features a shower. It also includes a Hypnos bed, scented toiletries from Penhaligon’s classic and elegant Blenheim Bouquet range, a flat-screen TV, complimentary water and coffee from Pumphreys of Northumberland complimented by a range of English teas and infusions. Home-made cookies are also provided.

Max 2 guests 33 1 bedroom 1 bathroom
Superior King Room

This room is located on the third floor. It features a Super King Size bed. The room features a shower. It also includes a Hypnos bed, scented toiletries from Penhaligon’s classic and elegant Blenheim Bouquet range, a flat-screen TV, complimentary water and coffee from Pumphreys of Northumberland complimented by a range of English teas and infusions. Home-made cookies are also provided.

Max 2 guests 36 1 bedroom 1 bathroom
Superior King Room

This room has a four-piece bathroom suite with a bath tub. The room also features a Super King Size which can also be converted to a twin on request. This room is located on the second floor. The room features a shower. It also features a Hypnos bed, scented toiletries from Penhaligon’s classic and elegant Blenheim Bouquet range, a flat-screen TV, complimentary water and coffee from Pumphreys of Northumberland complimented by a range of English teas and infusions. Home-made cookies are also provided.

Max 2 guests 36 1 bedroom 1 bathroom
Deluxe Junior Suite

This suite is located on the first floor and includes features from the former chapel, such as stain glass windows and carved wooden beams. The room features a bath and shower. It also features a Hypnos bed, scented toiletries from Penhaligon’s classic and elegant Blenheim Bouquet range, a flat-screen TV, complimentary water and coffee from Pumphreys of Northumberland complimented by a range of English teas and infusions. Home-made cookies are also provided.

Max 2 guests 53 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 20:00
Check-outFrom 08:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPayment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Last updated: Apr 10, 2024, 11:18 PM

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