Hotel Maya Alicante
Canónigo M.L. Penalva, 2
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Why people book this hotel
“Staff very helpful and friendly with smiles”
“Food was nice and all staff were so friendly and welcoming”
“Hotel was lovely and clean, very central to the old town, beach, bar's, restaura…”
“It was pretty close to the beach and accessible”
“Fantastic view, clean rooms, very kind and helpful staff”
“Whole hotel was spotless”
“Hotel was beautiful, rooms were spacious and modern and had everything we needed”
“Very comfortable hotel, clean, friendly staff and location is good”
“Breakfast was good plenty of variety hot and cold”
“Friendly staff, good breakfast, great location”
“Breakfast and the pool”
“Spacious pleasant pool and sun terrace”
Overview
Set at the foot of Santa Barbara Castle, Hotel Maya is 5 minutes’ walk from Alicante Beach and 10 minutes’ walk from the centre. It has a seasonal outdoor pool, free WiFi and a gym with panoramic views. All air-conditioned rooms at the Maya have satellite TV and a minibar. The private bathroom is equipped with a hairdryer. The Maya has easy access to Postiguet Beach, which is 5 minutes' walk from the hotel. The hotel provides an entertainment programme for adults and children during July and August. The restaurant serves local and international dishes, as well as rice specialities. There is also a café. Room service and packed lunches are available and there are vending machines selling drinks and snacks The Plaza Mar 2 Shopping Centre is 100 metres away. The train to Terra Mítica Theme Park and Benidorm stops opposite the Maya. The C6 airport bus stop is just 50 metres from the hotel.
Traveller reviews
philip
extended_group
June 15, 2026
“See above”
Hotel was lovely and clean, very central to the old town, beach, bar's, restaurants. Staff very helpful and friendly with smiles. Breakfast was good plenty of variety hot and cold.
Iosif
solo_traveller
June 15, 2026
Fantastic view, clean rooms, very kind and helpful staff.
Lorna
family_with_children
June 15, 2026
“Fabulous hotel and excellent base for a short stay.”
Hotel was beautiful, rooms were spacious and modern and had everything we needed. Whole hotel was spotless! Food was nice and all staff were so friendly and welcoming.
Anamaria
couple
June 15, 2026
“Would come back 😬”
It was pretty close to the beach and accessible. Staff was friendly and helpful
Sabina
solo_traveller
June 14, 2026
Very friendly and helpful staff at the reception.
Samantha
couple
June 13, 2026
“Relaxed chilled and enjoyable”
Clean and helpful staff
Grainne
solo_traveller
June 11, 2026
Great location. Extremely friendly staff.
Carol
couple
June 11, 2026
“We really enjoyed our week in Sercotel.. it’s a lovely hotel, 5 min walk to beach and 10/15 min walk to bars and res”
Very comfortable hotel, clean, friendly staff and location is good
Andra
solo_traveller
June 11, 2026
The staff was professional, friendly, and always ready to assist. The food was fresh, delicious, and offered a wide variety of options to suit different tastes. The rooms were spotless, and the towels and bed linens were changed daily. The location was excellent, with convenient access to the tram.The TV included Chromecast, which was a great feature, and the Wi-Fi connection was fast and reliable throughout our stay. We thoroughly enjoyed our experience and will definitely return.
Milica
solo_traveller
June 11, 2026
Friendly staff, excellent food and the location.
Ruby
couple
June 10, 2026
“Great place to stay”
Great location. Very nice and friendly staff members. We were only there for 2 nights but it was lovely and having a little balcony to sit on in the evenings is perfect.
Erika
solo_traveller
June 9, 2026
Staff was really helpful and lovely. The room was clean and we had amazing seaview. We enjoyed staying at the hotel.
Tetiana
couple
June 7, 2026
Friendly staff, good breakfast, great location
Emma
couple
June 6, 2026
“A really lovely hotel with a good breakfast.”
Extremely clean and really lovely rooms. Only a 5 min walk to the sea. The staff at the little bar and in the restaurant were really nice.
ahmadzai
family_with_children
June 5, 2026
Breakfast and the pool
Jana
solo_traveller
June 5, 2026
Room was nice and clean. Bed was very big and comfortable also pillows too. Nice decoration. Good location. Staff was very nice and helpful.
Helena
solo_traveller
June 5, 2026
Comfortable, clean, easy communication, close to the bus station.
Ian
solo_traveller
June 5, 2026
Immaculately clean. Lovely buffet breakfast. Spacious pleasant pool and sun terrace. Modern minimalist decoration. Perfect location for beach / old town / transport system. Huge comfortable bed with balcony overlooking the castle, sea view.
Petr
solo_traveller
June 3, 2026
Very nice, spacious and clean room with a beautiful view
Helen
couple
June 3, 2026
“Great city hotel - staff very helpful & location fabulous”
Location
Facilities
Activities
Fitness centre, Golf course (within 3 km), Solarium, Massage, Children's playground, Billiards, Table tennis, Mini golf, Kids' club, Open-air bath, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Live sport events (broadcast)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Kids' outdoor play equipment, Baby safety gates
Food & Drink
Wine/champagne, Coffee house on site, Special diet menus (on request), Snack bar, Bar, Restaurant, Breakfast options
Food & drink safety
Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Pets allowed, Safety deposit box, Lift, Non-smoking rooms, Facilities for disabled guests, Family rooms, Non-smoking throughout, Air conditioning, Designated smoking area, Heating, WiFi available in all areas
Internet
WiFi, Free WiFi, Internet services
Outdoors
Terrace, Outdoor pool, Sun terrace, Outdoor pool (seasonal), Outdoor furniture
Parking
Parking on site, Parking garage, Accessible parking, Parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas, Swimming Pool, Kids' pool, Swimming pool
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive
Services
Shuttle service, Vending machine (drinks), Vending machine (snacks), Shared lounge/TV area, Business centre, 24-hour front desk, Room service, Meeting/banquet facilities, Concierge service, Shuttle service (additional charge), ATM/cash machine on site, Fax/photocopying, Luggage storage, Packed lunches, Tour desk
Double or Twin Room
The double room offers air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.
Deluxe Double or Twin Room
The twin/double room features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer.
Superior Double or Twin Room
The twin/double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a hairdryer. The twin/double room features a wardrobe, a safe deposit box, parquet floors, heating and a flat-screen TV with satellite channels.
Superior Double or Twin Room with City View
The twin/double room offers air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The twin/double room features a wardrobe, a safe deposit box, parquet floors, heating and a flat-screen TV with satellite channels.
Triple Room
The triple room offers air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The triple room features a wardrobe, a safe deposit box, parquet floors, heating and a flat-screen TV with satellite channels. The unit has 3 beds.
Hotel Policies
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