The kitchen and large size of the room. The location was very close to my meeting place. The staff were amazing!

Comfortable and quiet room. Good location. Nice neighbourhood.

- location - room size and kitchen - breakfast is great! - staff is amazing

The kitchen and large size of the room. The location was very close to my meeting place. The staff were amazing!

“A very nice hotel with a lovely big comfortable room and a super location.”

A nice varied breakfast, lovely room, pleasant and helpful staff. Hotel was in a very nice safe quiet area.

“Comfortable place, good for a short stay before work or travel”

The room was big and nice, the staff were super friendly

“Excellent”

“Reasonably priced hotel close to public transport. I could only recommend it.”

The room size is quite good but more suitable for 3 adults than 4 person. The breakfast included in the price gave a good start to our days. The hotel is very close to the metro and the city center could be reached in half an hour.

“Pleasant and fun”

Staff, room, and location. Close to city and restaurants.

“Confortable except the cleaning of my room”

Perfect the location, the personal at the hall, the fitness room, the breakfast! Very good the apartment!

“Very good experience! Thank you :)”

Breakfast was really good. There were so many options and you could eat as much as you want. The room was also very big and comfortable with a very soft bed. The employees were really helpful and provided me with an adaptor for my phone.

“Comfortable place, good for a short stay before work or travel”

The room was big and nice, the staff were super friendly

“Rude staff, dirty room and no one cares when we raise a complaint”

The bedroom was dirty and the headboard had grease stain on it from someone else’s head. Plus the bedding didn’t fit the bed and kept coming off during the night

Great size room. Free breakfast. Next to conference. Staff was friendly

“It was a very nice place to stay.”

Breakfast was delicious. I was especially fond of the homefries! Room was fine. The staff was very nice.

“Hotel’s fine, poor management”

Spacious and clean

“Very noisy location”

I was not informed that the hotel was close to the train and the room was noisy. Also the refrigerator was making a lot of noise during the night and the coffee machine was not working. I asked to be replaced and fixed but it was not

Tried to cancel the reservation by contacting Booking.com and Residence. No help from either of you. Will never use either again.

“Great hotel and lovely staff.”

From the minute we arrived at this hotel, helped by the wonderful evening/night receptionist everything was really lovely. The rooms are a fantastic size. The beds are huge and it was absolutely ideal for a family of four. The hotel was spotless, including rooms and it was great to have access to a fridge and laundrette. There was a Wegman's supermarket, restaurants and a cinema just around the corner and a great little "corner shop" (not actually on a corner!) where you could buy drinks, snacks and other essentials. The absolute highlight of our stay was the complementary breakfast - particularly the waffles on Sundays! A lovely, comfortable lounge and easy access to the subway to get into Washington. Within walking distance of Alexandria Old Town, which is just delightful!

“Great”

Excellent customer wv