“Be careful; after payment the managers of this property will demand all your cc details. Don't”

After paying through Booking.com I was contacted and asked to go to the portal for Getaway Property Management and send them a copy of my credit card (?) and driver's license and personal details of my fellow travellers. I called to dispute; there is no way I'd send a photo of my credit card (who does that?) they advised they'd accept photo of my card with all but the last 4 digits blacked out. The payment I made was non-refundable so I had to comply. After being assured that all was good to go on the day and that I would receive a code 15mins before arrival to access the cabin, no such code came. I could only text Getaway's contact number and had to wait over 3 hours before we were helped by the local park manager who had no clue what was going on. We were cold, tired, very stressed out. We then received a long text message with a comprehensive list of household cleaning jobs to do before we left, otherwise my credit card would be charged. Very disturbing. The place was not at all clean, dirty dishes and cups in the cupboard, a general grubbiness; not recommended.

The location was good and the beds were comfy.

“dump - no service hot water system off”

location