Hotel Cisneros
Paseo de Pastrana, 32
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Why people book this hotel
“Nice, clean and spacious room”
“It was clean”
“Clean bedrooms, comfortable beds, good bathroom and nice staff”
“Nice staff”
“Quiet residential area with fee off road parking”
“The hotel was clean and stylish with beautiful rooms and exceptional bathrooms”
“Location and staff were excellent”
“Not fancy, but fine for a night’s stay on route from Madrid airport”
“Walked to the ruins in about 30 min, old town and restaurants were about 15-20 m…”
“The hotel was easy to find, there was free secure outside parking or a small cha…”
“The hotel's restaurant offers a good breakfast buffet for a reasonable price”
“It’s a good price”
Overview
Situated 12 minutes' walk from Alcalá old town, Cisneros Hotel is connected by the A2 motorway to Madrid’s IFEMA convention centre and Barajas Airport. It offers free Wi-Fi. All rooms at the Cisneros are equipped with air conditioning and feature a private bathroom complete with a hairdryer. They also include a TV. Car rental can be arranged at the hotel’s 24-hour reception. There are also vending machines available for drinks and snacks. Hotel Cisneros is located in the World Heritage site of Alcalá de Henares. It can be found 30 km from Madrid’s city centre and 24 km from the Madrid-Barajas Airport.
Traveller reviews
AJ_Medina
extended_group
June 1, 2026
“100% Recomendable. Habitación limpia y luminosa. Personal amable y atento. Zona tranquila”
Susie
family_with_children
May 26, 2026
“Wonderful staff!”
Location and staff were excellent
Dominic
couple
May 17, 2026
“One night en route to Evora”
Quiet residential area with fee off road parking. Good shower comfy beds. The hotel has recently been refurbished.
Josefin
couple
April 22, 2026
“Great rooms, nice, clean and modern, good value for money”
Nice, clean and spacious room. Comfortable bed
Erica
extended_group
January 19, 2026
It was clean
Monique
extended_group
January 19, 2026
“A comfortable, clean and friendly hotel.”
Clean bedrooms, comfortable beds, good bathroom and nice staff.
Amelia
couple
January 11, 2026
“Fine for a good value night’s stay”
Not fancy, but fine for a night’s stay on route from Madrid airport. Walked to the ruins in about 30 min, old town and restaurants were about 15-20 minute’s walk, free parking out the front. Nice staff
Peter
family_with_children
November 25, 2025
“Nice hotel, that was ideal for our stay.”
Clean, 24hr check in, friendly
Guest
extended_group
October 25, 2025
It was clean
Joanne
extended_group
September 29, 2025
“Really enjoyed the stay hotel was clean and had great staff”
The hotel was clean and stylish with beautiful rooms and exceptional bathrooms
Wayne
couple
September 29, 2025
“Great location in a nice town, Close to Madrid”
The location was easy to get to close to main road system, but still an easy walk to the centre and attraction, staff were friendly and attentive
Arturas
couple
September 27, 2025
“Short stay”
Good location, decent size, clean room, reception staff spoke English.
Radu - Alexandru
family_with_children
August 31, 2025
No fridge in the room! A bit dirty walls! Poor breakfast!
Christophe
solo_traveller
June 30, 2025
“perfect ! thanks for the welcoming”
Guest
extended_group
June 30, 2025
“A comfortable, clean and friendly hotel.”
Clean bedrooms, comfortable beds, good bathroom and nice staff.
Barry
extended_group
June 17, 2025
“An excellent hotel in a great location”
The hotel was easy to find, there was free secure outside parking or a small charge for underground parking. Check in was straightforward and quick. The bedroom was clean , spacious and comfortable. Although the hotel had a restaurant, we took the short walk into a very pleasant and historic town with a good selection of restaurants. Breakfast was excellent with a good choice. All the staff were very professional and friendly.
Sergii
family_with_children
January 2, 2025
“Cozy, friendly and quiet, perfect value for money!”
The Hotel Cisneros is a small, cozy establishment 20 minutes away from the city center on foot, and the neighborhood is very quiet most of the time. The other guests were also very quiet, most of the time. This makes the hotel ideal for a quiet stay with the family. The staff is welcoming and generously helpful in meeting all our needs - for example, receptionists boiled water for tea and warmed our food for us late at night, when the restaurant was already closed. The hotel's restaurant offers a good breakfast buffet for a reasonable price. They do offer lunch and dinner as well, but we didn't have an opportunity to check them out. We rented rooms with double beds. The rooms are clean and well maintained, the bathrooms are in excellent condition. The terraces were large and private, very pleasant for having a meal or just chilling. All in all, it's a quiet, comfortable and pleasant experience and an excellent value for the money.
Miklós
solo_traveller
December 25, 2024
Really nice and quiet neighborhood in an amazing city.
Helio F Velez V
family_with_children
December 10, 2024
No comments, just very satisfied.
Claudia
family_with_children
December 4, 2024
Everything is amazing with this little cozy hotel smells so good in this hotel and is very clean.The staff is so nice and helpful. The restaurant staff is always friendly and makes great coffee… everything is nearby just love this place Have been there 4 times with my family. It’s a good price
Facilities
Activities
Hiking, Walking tours, Tour or class about local culture
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays
Entertainment and family services
Board games/puzzles
Food & Drink
Restaurant, Bar, Wine/champagne, Coffee house on site, Breakfast options
General
Non-smoking rooms, Heating, Lift, Safety deposit box, WiFi available in all areas, Non-smoking throughout, Air conditioning
Internet
WiFi, Free WiFi, Internet services
Outdoors
Terrace, Outdoor furniture
Parking
Parking, Street parking, Parking on site, Private parking
Physical distancing
Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
Security alarm, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities
Services
Concierge service, Vending machine (drinks), Vending machine (snacks), Shared lounge/TV area, Daily housekeeping, Fax/photocopying, Luggage storage, Car hire, Tour desk, Business centre, Laundry, Ironing service, 24-hour front desk, Meeting/banquet facilities
Double Room with Extra Bed
This modern room features free Wi-Fi, air conditioning and a TV.
Deluxe Double or Twin Room
The twin/double room features air conditioning, as well as a private bathroom boasting a shower.
Double or Twin Room
This modern room features free Wi-Fi, air conditioning and a TV. The private bathroom comes with a hairdryer. Please note that double beds are subject to availability.
Hotel Policies
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