SureStay Hotel by Best Western The Clarence on Melville
191 Albany Highway
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Why people book this hotel
“The location of the hotel is great”
“Was easy location”
“space was good with bed and small couch if needed and space to put luggage was g…”
“I stayed in a great room that was clean and tidy”
“No hassle, really clean room, extremely comfortable bed, nice and quiet”
“Clean and close to town”
“Friendly receptionist who helped me greatly”
“Location and helpful staff”
“Room was comfortable and very affordable with central location”
Overview
SureStay Hotel by Best Western The Clarence on Melville features spacious rooms with modern facilities.It's a 3-minute drive from Albany town centre. All rooms at SureStay Hotel by Best Western The Clarence on Melville provide both heating and air conditioning, plus a private en suite bathroom. Tea/coffee making facilities and a minibar are also included. Laundry facilities and dry cleaning services are available at SureStay Hotel by Best Western The Clarence on Melville. All rooms are non-smoking and free car parking is provided.
Traveller reviews
Nick
solo_traveller
June 5, 2026
No hassle, really clean room, extremely comfortable bed, nice and quiet.
Anthony
solo_traveller
June 5, 2026
The location of the hotel is great
Tanya
family_with_children
June 5, 2026
Was easy location
Tania
couple
June 2, 2026
“Great value”
Clean and close to town
mark
couple
June 1, 2026
“stay was good very convenient clean room over all very pleasant weekend”
space was good with bed and small couch if needed and space to put luggage was great
thefirstonehere
solo_traveller
May 29, 2026
“Great stay in a clean and tidy room.”
I stayed in a great room that was clean and tidy. The integration of the TV as a smart TV was an extra touch, as I could log into my Netflix account and watch my shows.
Mark
solo_traveller
May 27, 2026
Friendly receptionist who helped me greatly. Well located, dated but very clean rooms.
sharyn
couple
May 26, 2026
“Kind and caring staff”
Clean and comfortable
peter
couple
May 22, 2026
“Good spot, just needed accommodation for early medical appointment… happy with price, room and staff … we’ll be back”
Location and helpful staff
Marlyn
solo_traveller
May 21, 2026
“Convenient location. Clean facilities”
Convenient location, clean and great staff
Tallulah
extended_group
May 21, 2026
Staff were lovely
Matthew
couple
May 19, 2026
“Very enjoyable, I’d recommend it.”
Clean and serviceable
Rachie911
solo_traveller
May 17, 2026
Lovely clean comfortable room. Girl at check in and out was so lovely and friendly
Steve
solo_traveller
May 14, 2026
“Good value. Excellent office staff”
Location and staff
Cornwall
solo_traveller
May 12, 2026
Location was easy to find.
Egan
solo_traveller
May 12, 2026
Peace and quiet
Cornwall
solo_traveller
May 12, 2026
Location was easy to find.
Egan
solo_traveller
May 12, 2026
Peace and quiet
Clinton Price
solo_traveller
May 10, 2026
On arrival welcomed by a lovely bubbly lady at the front desk. Room was comfortable and very affordable with central location.
Karen
solo_traveller
May 10, 2026
“Suitable for us as we were in Albany to visit family”
Location is excellent
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers
General
WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Family rooms, Soundproof rooms, Heating, Air conditioning
Internet
WiFi, Free WiFi, Internet services
Outdoors
Garden
Parking
Parking, Free parking, Accessible parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas
Self check-in
Lockbox key collection at the property
Services
Express check-in/check-out, Private check-in/check-out, Fax/photocopying, Luggage storage, Tour desk
Deluxe Double Room
The double room offers air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features soundproof walls, a minibar, flat-screen TV, as well as chocolate for guests. The unit offers 2 beds.
Queen Room
The double room provides a private entrance, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. This wheelchair accessible double room features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.
Standard Room
The double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features soundproof walls, a minibar, flat-screen TV, as well as chocolate for guests. The unit offers 2 beds.
Twin Room
The twin room offers air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
Balcony Room
Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned suite offers a flat-screen TV, a private entrance, soundproof walls, a minibar as well as mountain views.
Family Room (up to 4 guests)
Featuring a private entrance, this air-conditioned suite is comprised of 2 bedrooms and 1 bathroom with a walk-in shower and a hairdryer. This wheelchair accessible suite features soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit offers 3 beds.
Family Room (up to 6 guests)
The suite provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. This suite features soundproof walls, a minibar, flat-screen TV, as well as chocolate for guests. The unit offers 5 beds.
King Suite
Featuring a private entrance, this air-conditioned suite is comprised of 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This suite features soundproof walls, a minibar, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
King Suite with Spa Bath
Providing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. This suite is air-conditioned and features a seating area with a flat-screen TV, a private entrance, soundproof walls, a minibar, as well as a wardrobe. The unit offers 1 bed.
Hotel Policies
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