Great place to stay. Comfortable and always clean. The people there are so friendly. Always hot water in the shower. And it is quiet at night.

“Very central hotel”

It is central in Akumal Pueblo, very close to many restaurants.

“Excellent value for money - exceeded our expectations.”

Room size was great, bed was comfy, Wi-Fi was good, instant hot water.

The staff was so friendly and welcoming !! The owner Ritchi was an absolute gem! He took us on some incredible dive experiences that we will never forget for the rest of our lives. The rooms were clean and so comfortable and the location was close to all the "local" less touristy food stands and small cozy authentic restaurants . Lots of wonderful delicious food all within walking distance! Fruit markets and fresh coffee available a few steps away. We loved being near the residents instead of on the beach with all the tourists. We took a trip to the Monkey sanctuary and snorkeled the Yal Ku cenote . The highlight was making connections with the staff at Itza Hotel who I am proud to say are my friends who I will keep in touch with for years to come!!

Only cold water in the shower

The staff is really friendly and the dormitory really big so it’s good. 😊

A very great stay. Staff was friendly and helped if we had any questions. The room and kitchen were clean and the bed was comfortable. Not too noisy and only a 10-minutes walk to the beach.

“Nice stay in Akumal, close to restaurants and less than 15min walk to the beaches”

Friendly & Helpful staff. Good location.

Amazing staff, very helpful, very good for the price

“Amazing”

Great location. Kind staff. Very clean.

“Clean, friendly, quiet-- would stay again!”

We loved the warm pancake breakfast in the mornings & the roof top pool/patio. Clean, friendly, quiet. Would stay here again!

Nice spot with many activities at the hostel. Restaurant for when you dont feel to cook.

Very nice staff, helpful and responsive

“Very comfortable stay and excellent location. Highly recommend if you are looking to explore Akumal.”

Great location! Right in between the beach and the monkey sanctuary.

“Very lovely hotel/hostel in AKUMAL village”

The hotel/hostel is situated in AKUMAL village, therefore you will have to walk along the overbridge in order to reach the beach (for which there is an entry fee). The walk to the beach is about fifteen minutes. The hotel has wonderful private rooms and a spacious dorm with very comfortable beds. The kitchen is big and well equipped and is kept spotless by the lovely staff. There is also a big sitting room where you can watch TV or just relax. Lara, the owner, is delightful and the rest of the staff are very friendly and helpful. I really felt at home and even decided to extend my stay.

Great place, very nice and helpful host!

“Overall, I highly recommend the Itza Hotel to anyone looking for a clean, comfortable, and affordable place to stay in A”

The Itza is a fantastic budget-friendly option for travelers visiting Akumal. We were really happy with our stay. The rooms are spacious, clean, and well-equipped, with a comfortable double bed, a bunk bed, and a private bathroom – everything we needed. The location is great too! It's an easy walk 15-20 min walk to Akumal Bay, where we had an amazing time swimming with turtles (definitely get there early before the crowds!)! Back at the hotel, the rooftop pool was a huge bonus, and catching the sunrise from up there was absolutely worth waking up early for. The staff were also incredibly lovely and friendly, making our stay even more enjoyable.

Breakfast (just pancakes) and shower gel provided. Rooftop pool and communal area. Very close to shops and restaurants, walking distance to the beach. There was an outdoor washing line to hang up your damp things to dry.

“Amazing vibe, nice staff, comfortable beds”

We were very pleasantly surprised by this hotel/hostel. We slept in the dorm room, the beds were very comfortably with a nightstand and locker for our backpacks. There were pancakes for breakfast and a big kitchen with a fridge to store your things. The roof top pool was also quite nice. Over all we really enjoyed our stay and would come back any time.

“Comfortable and social place, friendly staff, good breakfast and good location.”

One of few places to stay in the town part of akumal. good location, friendly staff, nice pancakes and coffee in the morning, comfortable rooms with good showers. Roof top area is pretty nice, with a clean pool and lot of space to hang out. More of a hostel vibe than hotel, so every chance to be social if you want.