ZhanaOtel Hotel
4 Microraion 84
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Why people book this hotel
“Staff at reception great”
“The staff were incredibly helpful, we had some issues with booking flight and th…”
“Room quite large and clean”
“Clean, friendly staff and good position”
“Centraly loaded near restaurants and shops”
“The hotel location is right in heart of Aktau”
“The room is well equipped, all essential toiletries provided”
“Great Queen Room which was palatial”
“Clean place, friendly service Nice breakfast in the burger bar across the road”
“I loved breakfasts at a cafe downstairs - food portions were solid, the selectio…”
“Great location, helpful and friendly staff, cleanliness, good value”
“Would definitely stay again as it is good value for money”
Overview
ZhanaOtel Hotel is located in Aktau, within a 5-minute walk of the Caspian Sea coast. Free WiFi and free private parking are available on site. Each air-conditioned room at this hotel comes with a flat-screen TV, electric kettle, safety deposit box and minibar. A private bathroom is included. Guests are invited to the on-site Barkhan cafe. Various restaurants and shops can be found nearby. There is a 24-hour front desk at the property. Aktau Train Station and Aktau International Airport are within a 30-minute drive of ZhanaOtel Hotel.
Traveller reviews
René
solo_traveller
April 22, 2026
Centraly loaded near restaurants and shops. Room quite large and clean
Aikerim
solo_traveller
January 31, 2026
Төсегі кең, орналасқан жері керемет, тамағы дәмді
Pat
solo_traveller
November 27, 2025
“Short but sweet”
Staff at reception great
Assan
couple
November 1, 2025
The hotel location is right in heart of Aktau. In vibrant and green area. The room is well equipped, all essential toiletries provided. Bed is comfy.
Sandy
extended_group
June 17, 2025
“The stuff at this hotel were absolutely amazing. They were warms and friendly and so helpful with any requests,”
The staff were incredibly helpful, we had some issues with booking flight and they bent over backwards to help us. We also extended our stay and even though they were full they managed to accommodate us.
Giacomo
extended_group
June 4, 2025
Clean, friendly staff and good position
Denis
extended_group
August 26, 2024
“5 days in Aktau”
Great location, helpful and friendly staff, cleanliness, good value
John MT
solo_traveller
August 19, 2024
“Excellent”
Great location. Lovely receptionists though the ones in the morning were a bit wrong footed by the thought of me wanting to get to the railway station, which is admittedly a long way away. Great Queen Room which was palatial. Book it if it's on offer.
VerenaB.
couple
April 20, 2024
Clean place, friendly service Nice breakfast in the burger bar across the road.
Ilya
solo_traveller
October 18, 2023
“I'd come back for sure”
The hotel is located quite conviently, just a short stroll from the sea. It was my second stay there, and I will definitely come back. I loved breakfasts at a cafe downstairs - food portions were solid, the selection of food was superb. I did like the coffee! Plus you could eat right in this very cafe up until around midnight because it's a burger shop open for public. It does have options other hand fast food, and service is quick and straightforward. I was leaving at 3am and the hotel arranged a packed breakfast for me. That was a really nice touch! You just need to let them know in advance - it did so like 24 hours prior.
Arun Sri
extended_group
September 10, 2023
“Clean and conveniently located hotel”
The burger restaurant attached to the hotel was very convenient. The ladies at the front desk are great. I had a difficult situation and they were very helpful and kind. Any issues with communication were easy to solve with Google translate. The place is very clean and located near a supermarket and shops. Would definitely stay again as it is good value for money.
Arailym_Arnurkyzy
extended_group
July 17, 2023
Everything was good ☺️
CINZIA
extended_group
June 4, 2023
Parfume clean and quick reply. Unfortunately could stay only few hours due to flyts problems
Shah M F
family_with_children
April 11, 2023
“Great Staff! Bad Building. Dangerous to stay at the hotel.”
The staff were more than helpful- always smiling & they were considerate. The staff helped us move room after a hot water pipe leaked in our room. They even brought us breakfast.
Giedrius
solo_traveller
April 8, 2023
Location. Clean and comfortable room. Tasty burgers at the restaurant.
Fernandez
solo_traveller
December 3, 2022
“Helpful staff, simple and clean room”
Fernandez
solo_traveller
December 3, 2022
“Helpful staff, simple and clean room”
Fernandez
solo_traveller
December 3, 2022
“Helpful staff, simple and clean room”
Yulianna
couple
July 24, 2022
“It was a pleasant stay!”
The stuff is friendly and of a good help! I have left my straightener behind and they helped me with the delivery to get it back.
Yerbol
extended_group
July 17, 2022
Very good hotel to stay with friends. It had a cafe on the first floor with great breakfast and burgers)
Facilities
Activities
Hiking
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Air conditioning, Heating, Lift, Safety deposit box, Soundproof rooms, Non-smoking rooms
Internet
Internet services, WiFi, Free WiFi
Parking
Parking on site, Private parking, Free parking, Parking, Street parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Safety & security
Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, First aid kit available
Services
Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, 24-hour front desk, Airport shuttle, Laundry, Ironing service, Express check-in/check-out, Fax/photocopying, Luggage storage, Packed lunches, Shuttle service
Economy Double or Twin Room
This air-conditioned room features an electric kettle and a flat-screen TV. A private bathroom comes with a hairdryer.
Standard Double or Twin Room
This air-conditioned room features an electric kettle, minibar, safety deposit box and flat-screen TV with satellite channels. A private bathroom comes with slippers, bathrobes and a hairdryer.
Junior Suite
This air-conditioned suite features a sofa, minibar, safety deposit box and a flat-screen TV with satellite channels. A private bathroom comes with a hairdryer, slippers, bathrobes and free toiletries.
Queen Suite
This air-conditioned suite features a sofa, minibar, safety deposit box and a flat-screen TV with satellite channels. A private bathroom comes with a hairdryer, slippers, bathrobes and free toiletries.
Suite with Terrace
This air-conditioned suite features a sofa, minibar, safety deposit box and a flat-screen TV with satellite channels. A private bathroom comes with a hairdryer, slippers, bathrobes and free toiletries.
Hotel Policies
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