“AMAZING!!!! Hoping to be back”

AMAZING!!!! Loved every minute of our stay. Waking up and looking at hippos from our terrace was wonderful every morning. Staff can't do enough for you, special thanks to Jerimiah, our guide, for spotting and showing us so many animals. Food is outstanding. Absolutely amazing place, really hoping that we will be back. Thank you very much.

“Would not stay again, do NOT book if you’re expecting basic service and edible food for a Fairmont.”

Location & Moses our driver

“For our visitors, THE EXPERIENCE OF A LIFETIME!”

Talking to our Friends in their language in the dining room was a delight: Thank you, George! All meal experiences-dining room, outside, bush, sundowner- were pleasant surprises... Visiting the Fairmont organic garden and realizing that what we eat at Fairmont is all organic was so gratifying. How we wished we had more days! Praying for a return... THANK YOU!

“Unforgettable luxury experience”

Our stay was a unique experience that me and my partner will never forget. The staff goes above and beyond to make you feel comfortable. Little details everywhere remind you that this is a luxury experience. The food was world-class. But the best thing is the location next to the Mara River. Hearing the hippos bellowing while in bed inside our tent and our game drives early in the morning with an incredibly knowledgeable and expert Masai driver are the kind of things that will stay with us forever.

“Fantastic experience. Thank you Fairmont!”

Wilson our driver - WHAT A LEGEND. Amazing to see all of the animals - saw all of the big 5 on our first day Hippo corner was a great edition Don’t get me started on the food, literally the most flavourful food I have eaten, better than any London restaurant.

“A perfect Safari”

My husband and I visited for our 2nd anniversary and it was amazing. The safaris were amazing, the camp is located on a private conservancy, so the game viewing is exceptional. We saw a wide variety of animals, including all the big five (except the elusive leopard). Reuben was our guide and he was great, so knowledgeable, experienced, and friendly! The tents were great as well, I loved being woken up by the hippos at dawn. Caleb took care of our tent and made sure we were very comfortable throughout. The masseuse at the Spa was amazing as well, got a great deep tissue massage after a long day out on the Mara. We loved the food, they had a wide range of options to suit all palettes, Francis took care of us during meals throughout our stay, he was excellent. We unfortunately didn’t pack any warm clothes, (we didn’t expect it to be as cold as it was) but there were blankets in all the game drive vehicles and they were a life saver! Caleb also warmed up our bed with a hot water bottle every night.

“Highly recommend to stay here when visiting Masai Mara”

1. Location 2. Friendliness and promptness of staff 3. Property rooms 4. Activities were excellent - The Masai village visit, game drives, the massages and the sundowner.

The service quality, view in the tent, food quality, and game driver experience are all superb.

“Exceptionaly good”

Very good hotel friendly staff

“Great location”

Staff were excellent, and provided a personal service. In particular I must call out Mutai and the Indian cuisine chef who looked after our every needs! Room service and food were also great.

“Superb”

The staff. Caleb, Wilson and Peter in particular were exceptional.

everything

“I would definitely visit again.”

Awesome place. Great Value for Money. Game Drives was the most amazing aspect. And our Driver, Mike, was a Pro. He didn’t miss and inch. Although we were still unlucky a bit, missed the leopards and cheetahs. Difficult to spot perhaps.

“Fabulous hotel in the perfect location!”

We loved our cosy tent which is quite roomy and very clean. Great views of the river Mara with the hippos and crocodiles. We enjoyed hearing a few sounds in the night! staff were so friendly and helpful. Buffet food was to a high standard. a special shout out to Mike out tour guide who not only we enjoyed spending time with but made sure we saw the big 5 plus many more!

“Perfect safari experience”

The property is beautiful and comfortable, the food is great but the best part of the stay were the staff- they are truly exceptional. Every single person we interacted with seemed genuinely kind and helpful and our safari guides (Mike and Joy) were just incredibly knowledgeable and skilled. They really made our trip a trip of a lifetime.