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Colonial Palms Motor Inn

Motel

2 Hermitage Drive

hotel
hotel

Why people book this hotel

Friendly staff
14 mentions

Staff were very lovely, the girls at breakfast were fastastix (the blond Irish g…

Friendly and helpful staff

Comfortable rooms
12 mentions

Really poor service, disappointing breakfast, very old outdated run down rooms

The double bed in my room was also comfortable and quiet large shower space with…

Great location
8 mentions

It was very central, just 10 minutes walk from the Main Street

Walking distance to Main Street but, that was the only thing going for it

Breakfast available
8 mentions

Excellent breakfast

I chose it because breakfast was included

Pool
8 mentions

Guest were smoking beside the pool so we had to keep our sliding door closed

Nice pool

Good value
3 mentions

It definitely wasn’t worth it

Good value for money

Overview

Overlooking Boathaven Bay, Colonial Palms Motor Inn is located 1 km from Airlie Beach and features 2 pools, an outdoor spa and a restaurant. Each room offers views of the tropical gardens, the pool area or Boathaven Bay. Colonial Palms' restaurant features al fresco dining and panoramic bay views. Guests can relax in the garden or enjoy a drink at the bar. Colonial Palms Motor Inn is 90 minutes’ driving from Mackay and is a convenient base to explore the Whitsunday Islands and the Great Barrier Reef. Hamilton Island Airport is less than 35 km away.

Traveller reviews

C

Carlotta

couple

May 29, 2026

8

Short stay

It was very central, just 10 minutes walk from the Main Street. Very quite. Staff were very lovely, the girls at breakfast were fastastix (the blond Irish girl and the girl from the Netherlands) they were both very welcoming and happy to help whenever needed.

S

Srikantha

solo_traveller

May 27, 2026

9

Friendly and helpful staff. Excellent breakfast.

D

Donna

family_with_children

May 22, 2026

1

Disappointing don’t bother. Breakfast is terrible.

Walking distance to Main Street but, that was the only thing going for it. Don’t bother staying here. I chose it because breakfast was included. It definitely wasn’t worth it. Breakfast was basic small plate of fruit a few croissants from Woolies, cereal, toast and yogurt. Paid extra (as usual) for a proper cappuccino, it was terrible. Asked for a refund as I wasn’t able to drink it. I was asked if I was a coffee drinker..??? I felt like asking if she was a barista. It was Bitter and milk was burnt. I was told it’s because they put 2 shits in a mug. Yep. Like everywhere else. They made me another one which was just as bad. Really poor service, disappointing breakfast, very old outdated run down rooms. Guest were smoking beside the pool so we had to keep our sliding door closed. Lamp was also faulty.

M

Marion

solo_traveller

May 20, 2026

10

Experience within this establishment really wonderful great stay

This establishment is really great the food is excellent the breakfasts are hearty the restaurant is great the staff is very welcoming and super nice I recommend this hotel

T

Tramayne

solo_traveller

May 19, 2026

9

Oldie but a goodie

Very close to all attractions. Short 15min walk down the hill to the marina and into town. Free Breakfast was a good addition (continental). The double bed in my room was also comfortable and quiet large shower space with nice hot water at the end of the day.

L

Liam

solo_traveller

May 16, 2026

8

Friendly, good value.

Very friendly place. Nice pool. Nice views. The staff were welcoming and excellent. We particularly met Fo-ne, Shirelle and Isabelle. Roomy accomodation . Good value for money. Would stay here again if back. Friendly, cgood value,

A

Anthony

couple

May 15, 2026

1

The view, pool & bed was pretty good.

T

This Is Not My Photo

solo_traveller

May 12, 2026

10

The location the view's

A

Account

solo_traveller

May 9, 2026

6

Great location but slightly overpriced and unclean.

It was close to shops and easy to find, the room was right on the pool yard aswell so it was easy to access.

D

David

couple

May 8, 2026

9

Very relaxing

Friendly staff, lovely room with a great view

A

Antony

solo_traveller

May 7, 2026

10

Yes I’d stay there again.

Very nice accommodation . Clean and comfortable.

L

Lawrence

couple

May 7, 2026

10

Relaxing and comfortable stay in Airlie Beach

Room was clean, quiet and spacious, we could enjoy the sea view from our room's balcony! Staff were friendly and professional. There was a complimentary healthy and filling continental breakfast provided. Free car park subject to availability. Location is convenient, restaurants and amenities are within walking distance. Would recommend to family and friends, if they visit the area.

H

Helen

solo_traveller

May 4, 2026

10

Great place to stay!

The staff were lovely & friendly. The pool was great. The bed & pillows were really comfortable.

F

Francesca

couple

May 3, 2026

10

Great location friendly staff and gorgeous views

S

SarahG33

solo_traveller

May 3, 2026

8

Nice place to stay

Its a comfortable motel and reasonably priced. Not far from airlies main streets and good to have a restaurant on site.

J

Jill

couple

May 1, 2026

8

Nice motel with a great restaurant

Very spacious room, nice outlook onto garden & pool. Could park the car outside your room & under cover. Had a really nice restaurant with lovely view over the marina & the staff were all very nice & friendly. It was a shame the weather was so bad.

C

Christopher

solo_traveller

April 29, 2026

9

The staff were very friendly, the pool was nice. Close to the harbour for activities

H

Hedges

solo_traveller

April 27, 2026

10

The service from all staff

K

Karen

couple

April 25, 2026

10

Just perfect for our long weekend. We loved everything about staying here. We’ll be back for sure ❤️

The location, the incredible food, the included breakfast, the swimming pool, the extra large bed and the staff were so lovely.

K

Kesidha

extended_group

April 23, 2026

7

Overall nice stay with nice views!

It was a great location with really helpful staff. I was nervous that the breakfast would not be sufficient but compared to other reviews, I found that the breakfast was enough for the morning. The breakfast area overlooked the bay, and that was beautiful. There is the option to upgrade to more food if you would like, but I thought the options available were enough. Overall, it was a good stay!

Facilities

Activities

Fishing, Canoeing, Hiking, Diving, Snorkelling, Walking tours, Tour or class about local culture, Live music/performance, Live sport events (broadcast)

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Baby safety gates

Food & Drink

Kid meals, Wine/champagne, Breakfast options, Special diet menus (on request), Restaurant, Bar

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Non-smoking rooms, Family rooms, Allergy-free room, Air conditioning, Designated smoking area

Internet

WiFi, Internet services, Free WiFi

Outdoors

Outdoor furniture, Garden, Terrace, Outdoor pool (all year), Outdoor pool

Parking

Parking on site, Private parking, Parking, Free parking, Accessible parking

Physical distancing

Cashless payment available, Physical distancing rules followed

Pool and wellness

Swimming Pool, Pool with view, Pool/beach towels, Shallow end, Sun loungers or beach chairs, Fence around pool, Kids' pool, Swimming pool

Reception services

Invoice provided

Safety & security

Key access, Smoke alarms, CCTV outside property

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals

Self check-in

Check-in kiosk in the lobby, Lockbox key collection at the property

Services

Shuttle service, Express check-in/check-out, Packed lunches, Tour desk, Fax/photocopying, Room service, Meeting/banquet facilities, Airport shuttle, Laundry, Luggage storage, Private check-in/check-out, Shuttle service (additional charge), Vending machine (drinks), Vending machine (snacks), Airport shuttle (additional charge)

Transport

Airport pick up, Airport drop off

One-Bedroom Apartment

Ground floor self-contained apartments. Rate based on 2 guests. Maximum occupancy is 4 guests. Please refer to hotel policies.

Max 4 guests 380 1 bathroom
One-Bedroom Apartment with Bay View

This apartment's standout feature is the pool with a view. This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the kitchenette, guests will find a refrigerator, a microwave and a toaster. The air-conditioned apartment offers a flat-screen TV, a tea and coffee maker, a seating area, a wardrobe as well as sea views. The unit offers 3 beds.

Max 2 guests 340 1 bathroom
King Room

This spacious room offers a private rear patio offering direct access to the pool and tropical gardens and views over Boathaven Bay. The living area features a 32-inch flat-screen TV and tea/coffee making facilities. The modern en suite bathroom features a walk-in mosaic tile shower. Room rate based on 2 guests. Maximum occupancy is 2 guests.

Max 2 guests 31 1 bedroom 1 bathroom
Queen Room with Balcony and Bayview

Our Standard Double room offers a private balcony or patio area offering views over Boathaven Bay or the tropical garden. The living area features a 32-inch flat-screen TV and tea/coffee making facilities. The modern en suite bathroom features a walk-in mosaic tile shower.

Max 2 guests 26 1 bedroom 1 bathroom
Queen room with single and Balcony and Bayview

Our Standard Double/Twin room offers a private balcony or patio area offering views over Boathaven Bay or the tropical garden. The modern en suite bathroom features a walk-in mosaic tile shower. Rate is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

Max 3 guests 31 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 20:00
Check-outFrom 05:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a strict 'No Party Policy'.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 9, 2024, 9:36 PM

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