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Emporio Acapulco

Hotel

Costera Miguel Aleman 121, Fraccionamiento Magallanes

15 nights, 2 adults

USD$4,906.28

USD$3,434

Includes taxes and charges

15 nights, 2 adults

USD$4,906.28

USD$3,434

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Great location
6 mentions

I like the location there are many restaurants near there and the easy access to…

The location is maybe the best of the city, with a lot of restaurants around, st…

Pool
5 mentions

the pool was amazing, with different options and sizes

I liked the pool, even though we could not access it after 9 pm

Friendly staff
4 mentions

Pool staff was great

Every one nice and helpful specially at the reception, Sr Molina was very helpfu…

Comfortable rooms
4 mentions

The room was specially good because of the view

The bed was comfortable

Breakfast available
2 mentions

Breakfast buffet was very good

The buffet breakfast is had a wide range of food, including eggs cooked to order

Clean rooms
1 mentions

The hotel is well maintained and clean

Overview

Emporio Acapulco is located on the seafront in Acapulco, just opposite the Galerias Diana Shopping Centre. If offers a spa, 3 outdoor swimming pools and access to the beach. This modern hotel features ocean views, free WiFi and a flat-screen TV in every guest room. The property boasts a fitness centre, and there is a sauna and hot tub at the spa. The tour desk can help arrange activities like snorkelling and entertainment. Guests can have Mexican and international cuisine at the Emporio in Acapulco's Condimento Restaurant and the Sunset Lounge. La Isla, Bar & Grill and the Arka Bar are also open to guests.

Traveller reviews

A

Arturo

couple

April 12, 2026

10

Confortable

Absolutamente todo

C

Cintya

couple

February 11, 2026

6

Aside from the staff, the stay was decent thanks to the hotel’s location and the easy access to the beach. When it comes

I like the location there are many restaurants near there and the easy access to the beach

E

Emerson

extended_group

October 8, 2025

10

It was wonderful!

the pool was amazing, with different options and sizes. The room was specially good because of the view. The location is maybe the best of the city, with a lot of restaurants around, stores and the beach!

W

Wiktoria

extended_group

May 20, 2025

2

DISASTER!!!! Avoid avoid avoid!

They had good mojito on the bar.

J

Jan

couple

March 6, 2025

7

Good stay

Location

F

Fernando

couple

March 5, 2025

7

My wife forgot her Yeti at the lobby , then a couple of hours later when we came back we asked for it, but the receptionist just said that it was not there and that nobody saw it.

K

Kate

couple

February 21, 2025

8

Housekeeping was wonderful! Pool staff was great. Bell staff was great! this was our 14th year in Acapulco (did not come in 2024). We usually stay at Fiesta Americana but we did not this year due to too much confusion about reopening and very high rates. We were very happy with Emporio. It was a real hotel with a vibrant lobby! Location was fabulous.

V

Virginia

extended_group

February 17, 2025

10

Fantastic, will go back to the Emporio

Every one nice and helpful specially at the reception, Sr Molina was very helpful so as the rest of the people there

A

Ana

couple

January 20, 2025

7

It's ok

Proximity from beach and restaurants

A

Ana

family_with_children

January 17, 2025

7

The staff was very friendly, very nice views.

A

Alejandra

couple

December 20, 2024

5

Not worth the.money

I liked the pool, even though we could not access it after 9 pm. Breakfast buffet was very good. The bed was comfortable.

P

Paul H.

solo_traveller

December 17, 2024

8

Amazing Pools

The pools were amazing!

R

Rainer

family_with_children

November 15, 2024

7

ok

P

Paul Smith

solo_traveller

November 7, 2024

10

had a very comfortable stay

facilities were fabulous

J

James

family_with_children

September 13, 2024

8

A great place to stay in Acapulco.

The room was spacious with a great view over Acapulco bay. The location is in the centre of the main strip - close to many restaurants and shops. The check-in process was quick and easy - we arrived late in the evening, so there was no queue. The hotel is well maintained and clean. The buffet breakfast is had a wide range of food, including eggs cooked to order.

E

Elaheh

couple

August 30, 2024

3

Hotel needs moisture repair and not worth the price

The view

P

Per Stefan

solo_traveller

August 22, 2024

8

.

.

D

Dulce

extended_group

August 13, 2024

8

Definitely value for money. The building and furniture is a bit old but it's compensated by the several swimming pools, delicious food and quick and kind staff.

B

Berkay

couple

July 29, 2024

4

Disappointed...

Restaurant was good. The view from room was nice.

F

Fernando

couple

May 17, 2024

9

Agradable

A orilla de playa

Facilities

Activities

Massage, Beachfront, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Full body massage, Fitness, Beach

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Snack bar, Wine/champagne, Restaurant, Bar

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas

General

Non-smoking rooms, Lift, Safety deposit box, Non-smoking throughout, Air conditioning

Internet

Internet services, Free WiFi, WiFi

Outdoors

Outdoor pool, Terrace, Outdoor pool (all year), Outdoor furniture

Parking

Parking on site, Private parking, Accessible parking, Parking

Physical distancing

Contactless check-in/check-out, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Kids' pool, Swimming pool, Pool/beach towels, Pool bar, Shallow end, Sun loungers or beach chairs

Reception services

Invoice provided

Safety & security

24-hour security, Smoke alarms, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Shuttle service, Shuttle service (additional charge), ATM/cash machine on site, Valet parking, Currency exchange, Tour desk, Fax/photocopying, Luggage storage, Business centre, Laundry, Dry cleaning, Ironing service, 24-hour front desk, Room service

Club Privilege Suite with Sea View

This air-conditioned bed features a desk, ironing facilities and a safety deposit box. In-room amenities include a cable TV and a minibar. The private bathroom has a bath, a hairdryer and free toiletries. One king bed or 2 double beds. Guests can enjoy discounts in spa, kid's club and dinners. Contact the property for conditions. Please note that some extra services are subject to availability and additional charges may apply.

Max 4 guests 36 1 bedroom 1 bathroom
Queen Room with Sea View

The spacious double room offers air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.

Max 3 guests 33 1 bedroom 1 bathroom
Standard Double Room

The spacious double room features air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 2 beds.

Max 4 guests 33 1 bedroom 1 bathroom
Standard King Room

The spacious double room offers air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Max 3 guests 33 1 bedroom 1 bathroom
Superior King Room

The spacious double room features air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.

Max 3 guests 33 1 bedroom 1 bathroom
Superior Room with Ocean View

This air-conditioned room is furnished with one king bed or 2 double beds, based upon availability. In-room amenities include cable TV, and a coffee maker. The private bathroom has a bath and free toiletries. A hairdryer is also available. Guests can enjoy discounts in spa, kid's club and dinners. Contact the property for conditions.

Max 4 guests 33 1 bedroom 1 bathroom
Deluxe King Suite

This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.

Max 3 guests 36 1 bedroom 1 bathroom
Junior Suite with Ocean View

This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.

Max 4 guests 36 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that there is an additional daily fee to use the beachfront cabins. This fee can be used towards the cost of food and drinks ordered in the cabin. Property does not accept debit card for payments on bookings. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Children up to 11 years of age stay free of charge when booking a room without meal plan (European Plan). Children from 4 to 11 years pay extra charge when booking offer with Breakfast Included. Please contact the property. Please note that Privilege Club Ocean View Suite includes a continental breakfast. Please note that bed configuration preferences cannot be guaranteed and are subject to availability upon arrival. Please note that the palapa's are currently out of service. Please contact the property for details. Reservations of 7 rooms or more must be prepaid with 50% of its total cost and liquidated one week before arrival. Please note that due to renovations, the Sunset restaurant and the Infinity pool are and will remain closed until March 10.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 2:31 PM

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Emporio Acapulco - 5 Star Hotel in Acapulco