“Hundreds of bug bites, severe itching and swelling”

The employee Jerry was very nice, helpful and competent. He deserves a 10.

“Good food and good fun”

Awesome place.. paradise on a plate

ALERT!!! 🚨 Do yourself a favour and do NOT book at this location. The main reason is the number of sand flies in the area. Basically, you’ll end up being forced to spend most of your days inside your room that can only be described as very basic. The “resort” is definitely not worth the money you get charged. The price point should be more around AU$ 60 per night, not the AU$ 153 we paid. The day tours advertised are in fact not doable due to the remote location of the resort. We tried to book 2 of them and both times we’ve been told it was not possible to arrange transportation. You’ll end up getting stuck in a “hotel” with very limited food and beverage options (the menu looks extended but, once again, when you try ordering you’ll find out that many options are not available). Food is passable but definitely the worst I had in the Philippines, and portions are also very small. 🛑 🚑 NOTE: I’ve found myself forced to cut my stay short due to the number of sand flies bites. My body was fully covered (photos attached) and I had to get medicine to stop the swelling/pain (last photo are my legs after 2 days of having left this resort and received medical treatment) My idea of a holiday is definitely not being in bed, trapped under a mosquito net for days..My husband and I had no options but to leave earlier and the manager of the property refused any sort of compensation. We ended up having to move to Puerto Princesa and paid for another accommodation. Very disappointing. I understand we made a very bad decision when selecting this resort, and it was totally our fault. I would have stayed there the entire trip and sucked it up, but the fact that it was physically impossible for me to stay there, well I think we should have been given a refund. Since our return I contacted Booking.com customer service but, after many phone calls and emails, all I have been able to obtain is compensation for 1 night out of the 3 we had to cancel

“Nicht empfehlenswert”

The road leading to the hotel was very rough—about 7km from the highway, making it difficult to access. There weren’t many activities offered, such as island hopping, which was disappointing. The food options were very limited, and the staff often had to run to the market to get supplies, causing delays. Additionally, the room had a lot of mosquitoes, there wasn’t much water, and our laundry took three days to return—and it was still wet! On the positive side, the staff were friendly, but unfortunately, that wasn’t enough to make up for the overall experience.

It was quiet and peaceful and the staff were lovely and accommodating.

Resort is very nice. The staff are amazing and always looked after you

“Enjoyable, nice staff but the access road was too bumpy and long.”

Gorgeous location and excellent staff

“Lovely spot, good food, sweet staff”

Beautiful!

“If you want a peaceful, scenic with modern facilities - Surya is the place to go. An amazing place to go for some quiet”

The scenery is superb - literally to die for. The room was soo clean, and the stuff extremely friendly. The host/property manager is quite amazing, very responsive to your needs and always makes sure guests are comfortable