Schweizerhof Zermatt - a Small Luxury Hotel
Bahnhofstrasse 5
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Why people book this hotel
“Close to the train station”
“Location, friendly & helpful staff, clean, spacious, great restaurant”
“Good breakfast and lovely staff”
“One of the greatest room services I have seen”
“BREAKFAST WAS DECENT”
“Great breakfast buffet”
“Very cozy room with some mountains view balconies”
“Location is good, internal decoration is tasteful and to a high standard, beds a…”
“Great location Super restaurant bar Good value Big room”
Overview
Situated in the Bahnhofstrasse in car-free Zermatt, the Hotel Schweizerhof offers you three restaurant, concierge service and free WiFi. Most rooms and suites have a balcony providing stunning views of the Matterhorn mountain. Guests can enjoy a cocktail in the lobby or with the open kitchen with international dishes and live DJ. There is a wellness area with an indoor swimming pool and a fitness centre. Conference rooms for up to 90 people are also available. we also offer jacuzzi, sauna and steam bath. The railway and Gornergratbahn stations are just a few steps away from the Schweizerhof Hotel. we offer a private kids club, a ski room and ski rental.
Traveller reviews
MEHRABOON
family_with_children
June 16, 2026
“CMFORTABLE. LOCATION and Staff was the highlight”
BREAKFAST WAS DECENT. HOSPITALITY WAS SUPER
Anastasios
couple
June 15, 2026
More staff required in the morning at breakfast Especially if they have big groups coming through
Noriko
couple
June 13, 2026
“One of the best hotels in Zermatt!”
Close to the train station. Very cozy room with some mountains view balconies. Good breakfast and lovely staff.
Mauro
solo_traveller
May 31, 2026
“Would come back again. Great place to stay.”
Location, friendly & helpful staff, clean, spacious, great restaurant
Stuart
couple
May 21, 2026
“Good”
Location
Simon
solo_traveller
May 4, 2026
Great location Super restaurant bar Good value Big room
Marie Claude
extended_group
May 2, 2026
“Sympa et convivial”
Situation centrale
Emma
solo_traveller
April 19, 2026
Great breakfast buffet
Alexey
family_with_children
March 26, 2026
One of the greatest room services I have seen
Lesa
couple
March 17, 2026
Just about everything was fantastic staff and facilities
Louise
couple
March 13, 2026
“A great hotel with amazing staff. Great restaurants and centre of town. Quiet but lively.”
Staff, restaurants.
Nuriya
family_with_children
March 11, 2026
Breakfast was very good. Location is fantastic. Very convenient that you can buy ski passes at recepetion, rent the equipment in the hotel.
Masayo
solo_traveller
March 7, 2026
“Convenient short stay”
The prime location
isabel
solo_traveller
February 18, 2026
loved the staff
Richard
family_with_children
February 16, 2026
The indoor swimming pool could be heated to a warmer temperature.
Astrid
couple
February 5, 2026
Great breakfast, both food and the team and a very pleasant vibe in the hotel. Close to the train
Alia
couple
January 19, 2026
“Zermatt, we will be back, but not in that hotel”
Zermatt as a location is stunning. We will be back. However not in this hotel, there are many more hotels with the respective standard.
HAMAD
family_with_children
January 16, 2026
“Superstar staff”
Location and staff were fantastic.
NGKJA
family_with_children
January 3, 2026
“Great location and breakfast selections!”
Great service from hotel staff. Great breakfast too!
Paul
family_with_children
December 26, 2025
“Should have been nice but ultimately very disappointing, all style over substance with poor facilities for families (poo”
Location is good, internal decoration is tasteful and to a high standard, beds are comfortable
Facilities
Activities
Tennis court, Sauna, Fitness centre, Skiing, Games room, Spa and wellness centre, Massage, Billiards, Hot tub/Jacuzzi, Hiking, Hammam, Cycling, Indoor pool, Indoor pool (all year), Nightclub/DJ, Kids' club, Evening entertainment, Beauty Services, Spa facilities, Steam room, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Back massage, Neck massage, Foot massage, Full body massage, Fitness, Fitness classes, Personal trainer, Fitness/spa locker rooms, Live music/performance, Live sport events (broadcast)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Indoor play area
Food & Drink
Kid meals, Wine/champagne, Fruits, Coffee house on site, Breakfast options, Special diet menus (on request), Snack bar, Bar, Restaurant
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Bicycle parking, Indoor fireplace, Pets allowed, Family rooms, Non-smoking rooms, Heating, Lift, Safety deposit box, Non-smoking throughout, Designated smoking area
Internet
Free WiFi, Internet services, WiFi
Outdoors
Garden, Terrace, Sun terrace, Outdoor furniture
Physical distancing
Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Heated pool, Pool/beach towels, Swimming pool
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Face masks for guests available
Services
Pet basket, Pet bowls, Shuttle service, Concierge service, Daily housekeeping, Shuttle service (additional charge), Room service, Meeting/banquet facilities, Babysitting/child services, Laundry, Dry cleaning, 24-hour front desk, Tour desk, Fax/photocopying, Luggage storage, Currency exchange, Ironing service, Packed lunches
Ski
Ski storage, Ski school, Ski equipment hire on site, Ski pass vendor
Transport
Public transport tickets
Cosy Room
This single room features a bathroom with shower and hairdryer, a kettle, coffee machine, safe, TV, iPad and minibar. Some rooms offer a balcony with mountain views.
Double Room
The double room comes with a safe, TV, iPad, cosmetic mirror, kettle, coffee machine, minibar, a hairdryer, bathroom with bathtub/ shower. Some rooms face the garden, while some face the street with partly views of Matterhorn. All rooms have a balcony.
Double Room with Partial Matterhorn View
The spacious double room provides a minibar, a coffee machine, a terrace with mountain views as well as a private bathroom featuring a bath.
Attica Suite
This suite has a balcony, a sofabed and minibar. Guests can choose between a king bed or 2 twin beds.
Family Suite
This suite has a balcony, a sofabed and tile/marble floor. Guests can choose between a king bed or 2 twin beds.
Junior Suite
This suite features a balcony, a sofabed and seating area. Guests can choose between a king bed or 2 twin beds.
Junior Suite with Matterhorn View
This suite features a balcony, bathrobe and a sofabed. Guests can choose between a king bed or 2 twin beds.
Hotel Policies
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