SchlossHotel Zermatt Active & CBD Spa Hotel
Bahnhofplatz 18
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Why people book this hotel
“Location, staff, spa, lounge/lobby area is extraordinary”
“Super near the Zermatt station and yet not noisy”
“Staff is friendly and speaks English”
“The breakfast was really tasty with great variety and fast service”
“Really loved the saunas and steam rooms after skiing”
“Very friendly staff, situated right near the railway station , modern rooms with…”
“Manager and his team, SPA, fitness, breakfast are perfect”
“The breakfast had a lot of variety and was very tasty”
“Hotel is very clean and breakfast spread is good”
“Clean room with plenty of amenities”
“The hotel has an amazing spa and swimming pool”
“Great location, friendly staff clean rooms and great pool/spa/gym”
Overview
In a quiet side street, 50 metres from the Gornergratbahn Train Station, the Zermatt Train Station and the Bahnhofstrasse Main Street, the 4-star SchlossHotel Zermatt Active & CBD Spa Hotel offers an elegant Alpine ambience with classic wooden furniture. Free WiFi and a spa area with an indoor pool are available. The SchlossHotel Zermatt Active & CBD Spa Hotel's individually furnished rooms are non-smoking and feature cable TV. Each unit contains a bathroom provided with a hairdryer. Spa facilities include a sauna, a steam bath, a swimming pool and a modern fitness room. Massages and beauty treatments are available on request. The trendy lounge bar features a reading corner and an open fireplace. Breakfast is served in the chalet-style breakfast room. The ski bus to the Klein Matterhorn Ski Area stops right outside. The Sunnegga Cable Car can be reached in a short walk. Zermatt’s numerous shops and restaurants are just a few steps from the SchlossHotel Zermatt Active & CBD Spa Hotel. The hotel offers free transfers from Zermatt Train Station on the day of arrival and to the train station on the day of departure.
Traveller reviews
Christophe
family_with_children
March 25, 2024
“Brilliant experience! We will be back for sure.”
Location, staff, spa, lounge/lobby area is extraordinary! We had a view to the Matterhorn.
Theresa
couple
March 24, 2024
“Great location and fantastic choice”
Super near the Zermatt station and yet not noisy. Hotel is very clean and breakfast spread is good. Staff is friendly and speaks English.
Asutosh Kumar
couple
March 21, 2024
Very close to the railway station, Sauna was excellent.
Kostas
family_with_children
March 19, 2024
“Great stay!”
Location is the best, 1 minute walk from the train station. The breakfast was really tasty with great variety and fast service. Clean room with plenty of amenities. Lobby is very beautiful and staff extremely nice.
Melissa
couple
March 15, 2024
The spa exceeded our expectations. Really loved the saunas and steam rooms after skiing. We liked that it was adults only. The storage room for skiing equipment was excellent, and the whole location of the hotel was incredible. It was nice to have a balcony in the room, as we could cool down there and air our sweaty gear. There was an empty fridge in the room which was very handy for storing snacks and drinks from the grocery store nearby.
Jesus
solo_traveller
March 3, 2024
“Extremely good for the short time visitor.”
Extremely good balance price and quality. Very well managed small hotel with many quality details. Almost across the street of the railway station. It has been a pleasure. This will be my hotel in Zermatt.
Jordan
couple
March 2, 2024
“Amazing”
Amazing view, perfect in every way!
Ludovic
extended_group
February 26, 2024
Manager and his team, SPA, fitness, breakfast are perfect. Do not hesitate!
Alison
couple
February 25, 2024
“Glacier exp stop off”
Very friendly staff, situated right near the railway station , modern rooms within a traditional setting , wished we had longer stay
Teodora
extended_group
February 18, 2024
The spa was amazing - highly recommend. The hotel is well positioned, the room was spacious and the staff was really friendly.
Juliana
couple
February 10, 2024
“perfect end to our honeymoon week in the Alps”
Mike Aus
family_with_children
February 4, 2024
“Ski trip”
Location is perfect for everything. Bus stop for access to all ski slopes short walk away (take green bus) to either Sunnega or Klein Matterhorn access. Rooms and hotel services great.
Elizaveta
couple
January 31, 2024
The hotel is very good! Modern luxurious rooms, great location next to the train station, ski bus stop, ski lift, restaurants and shops. The hotel has an amazing spa and swimming pool. The breakfast had a lot of variety and was very tasty.
Beatrice
couple
January 27, 2024
“Amazing!”
Amazing breakfast! Very convenient location, few min from the train station. The spa is very cute and clean, and there are free yoga classes. Very nice hotel!
Karen
couple
January 20, 2024
“We had a wonderful week at Schloss house. Everything we needed was there. Boris and the guy who drove us to and from th”
Location, cleanliness and very helpful staff
Alv
family_with_children
January 16, 2024
Staff were extremely helpful and willing to go beyond any expectations. I would highly recommend staying here!
Xiaohan
couple
January 13, 2024
“Warm and welcoming hotel located in the most convenient location with amazing facilities.”
Room had a balcony with an amazing view of the Matterhorn. The location of the hotel was also directly opposite the Gornergrat bahn which made the commute up to the Gornergrat slopes easy and efficient. Staff was super friendly and welcoming everyday. Last but not least, loved the CBD spa which is a great way to relax after a day of skiing.
Richard
extended_group
January 7, 2024
Great location, friendly staff clean rooms and great pool/spa/gym
Bee Geok
family_with_children
December 28, 2023
Great facilities and very well maintained
Aslina
family_with_children
December 27, 2023
Staff were really friendly and helpful. Breakfast spread was good. Room was spacious.
Facilities
Activities
Sauna, Fitness centre, Skiing, Games room, Spa and wellness centre, Massage, Billiards, Table tennis, Darts, Hiking, Cycling, Hammam, Indoor pool, Indoor pool (all year), Beauty Services, Facial treatments, Waxing services, Manicure, Pedicure, Body treatments, Body scrub, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Fitness, Yoga classes, Fitness classes, Fitness/spa locker rooms
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Wine/champagne, Coffee house on site, Breakfast options, Breakfast in the room, Bar
Food & drink safety
Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized
General
Allergy-free room, Bicycle parking, Indoor fireplace, Non-smoking rooms, Family rooms, Pets allowed, Lift, Safety deposit box, Heating, Soundproof rooms, Non-smoking throughout
Internet
Free WiFi, WiFi, Internet services
Outdoors
Garden, Terrace, Sun terrace, Outdoor furniture
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Heated pool, Pool/beach towels, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Face masks for guests available
Services
Pet basket, Pet bowls, Shuttle service, Babysitting/child services, 24-hour front desk, Currency exchange, Ironing service, Concierge service, Private check-in/check-out, Shuttle service (free), Lockers, Shared lounge/TV area, Daily housekeeping, Luggage storage, Tour desk
Ski
Ski storage
Family Room
The spacious family room offers soundproof walls, a minibar, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 2 beds.
Family Suite
The spacious family room features soundproof walls, a minibar, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 3 beds.
Deluxe Double Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious double room provides soundproof walls, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels.
Deluxe Double Room with Matterhorn View
The spacious double room offers soundproof walls, a minibar, a balcony with mountain views as well as a private bathroom featuring a bath.
Groundfloor House Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features soundproof walls, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels.
Rooftop House Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers soundproof walls, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels.
Style Double Room
Room decorated in a modern Alpine style, featuring a balcony with mountain views and an en-suite bathroom.
Style Single Room
Room decorated in a modern Alpine style, featuring a balcony with mountain views and an en-suite bathroom.
Boutique Junior Suite Duplex with Matterhorn View
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite offers soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as mountain views. The unit has 2 beds.
Boutique Junior Suite in Modern Style
This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit offers 2 beds.
Boutique Junior Suite in Rustic Style
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit has 2 beds.
Deluxe Apartment (4 Adults)
This suite has 2 bedrooms and bathrooms, a spacious living and dining area with open fireplace, a modern open-plan kitchen, and a balcony. Please note that housekeeping services including cleaning and changing of sheets are provided two times per week.
Groundfloor House Suite
The fireplace is the standout feature of this suite. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the well-fitted kitchenette, which has a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with mountain views, this suite also features a washing machine and a flat-screen TV with cable channels. The unit has 2 beds.
Luxury Suite
Guests will have a special experience as this suite features a fireplace. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the well-fitted kitchen, which is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. The suite offers a washing machine, soundproof walls, a minibar, a flat-screen TV with cable channels, as well as mountain views. The unit offers 2 beds.
Penthouse Apartment (6 Adults)
This suite consists of 3 bedrooms and bathrooms, a spacious living and dining area with an open fireplace, a modern kitchen with an integrated bar, and a balcony. Please note that housekeeping services including cleaning and changing of sheets are provided three times per week.
Rooftop House Suite
The fireplace is a top feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-fitted kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features a washing machine, soundproof walls, a minibar, a flat-screen TV with cable channels, as well as mountain views. The unit has 2 beds.
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