“For families with kids is perfect”

2 min walk from the ski slope

“Great place, location and size if my room was great, clean, super breakfast, could be 10/10 if mattress were renewed”

Location, Big size of the room, cleanliness, breakfast, some staff were fabulous and nothing was an issue.

The room was clean and tidy. The breakfast had a good choice. The staff was friendly and supportive.

The polish people and language, accomodation, location and food.

It was really good value for the price. Breakfast was excellent, room was fine for our needs, clean place, lots of services. With children this is the best in Zakopane. I need to highlight when we checked in, the staff at the reception was super helpful.After check.in I told her what a terrible issue we had in Zakopane, even the whole situation had nothing to do with the hotel She helped me, gave me information what can I do to get some help. She was the must helpful, caring and understanding person! Everyone was kind to us.In Zakopane often people are not so kind, but in this hotel super nice everyone. Smile and care. This was all we needed to make our stay in Zakopane nice again, for 24 hours we didn't leave the hotel area because it felt really relaxing, cozy and safe. Absolutely recommend this hotel.

“incredible value, beautiful resort, ideal location!”

incredible facility in such close proximity to the slopes! great value for money!! the swimming pool, jacuzzis, wellness area (steam room, sauna, infrared sauna, and more!!) had so much to offer and was a welcomed relax after a long day of snowboarding. room was massive was a tv and sofa, shower was nice and the view from the balcony was incredible!! would 10/10 recommend.

“Very pleasant hotel, perfect for winter holidays.”

Very nice and clean hotel with typical architecture from the region, the room was spacious, very clean and had a balcony :) This hotel is part of a resort that includes 2 other hotels and the reception is in one of those. By staying there we had access to the indoor swimming pool jacuzzies and saunas in the main building, which is quite relaxing after spending a day outside on cold temperatures (there is no indoor path to access it, you need to take your bathing suit and change in the other building). The breakfast was served in the hotel's restaurant and had a very good variety with what I believe was local specialties (food was delicious). The restaurant gives you the feeling you are in a wooden medieval castle (simply awesome) and the staff was very professional.

not much

I had a great stay! The room was spacious, and the breakfast was good. The swimming pool and sauna area were fantastic, providing a relaxing experience. The location is excellent, just a short walk across the road to the ski area, making it incredibly convenient.

We received an upgrade and ended up staying at the Grand Hotel. The hotel is absolutely amazing, great structure, comfortable, the breakfast is very complete and the leisure area is fantastic.

Breakfast, room and cleaning is 10/10

“Very good place to walking trails and ski resort, good value for money”

Clean place to stay, good saunas and pool, beautiful views from the hotel. Close to Kasprowy Peak trail, Nosal Peak and Ski resort. Friendly staff, no issues with check in/out.

“Great location, nice staff, clean room, delicious breakfast and good spa area.”

“Customer service to be improved”

Play area Close to kasprowy cable car

Mess in the sauna and changing rooms. Cleaning lady ignored the sign „please do not clean” and entered the room anyway

All was perfect.

“Pleasure stay, very welcoming stuff.”

Hotel is located in several buildings and as a booking customers we were located in what I understood is the oldest one. Fist I didn’t like it too much but then it showed that actually the building is quiet and private. Rooms are dated but spacious with a spacious restroom. In the same building there is also a typical restaurant. The stuff was very friendly and helpful. Breakfast very good but restaurant itself was just fine. Gym empty even during rainy days. Lobby with a indoor playground helps parents to have a time for relax. Great animation in the kids club. unfortunately not much going on during the week days.

-Food selection on the breakfast pretty good (no porridge what is typical for Poland) -Good hotel infrastructure (pool, sauna, spa, kids room inside & outside)

Facilities

Breakfast is very deliceous.Cleaning staff is helpful and hard-working.