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APPT 3* LE HAUT DES LACS

Apartment

LE HAUT DES LACS 75 Impasse du Gazon

hotel
hotel

Overview

Offering garden views, APPT 3* LE HAUT DES LACS is an accommodation located in Xonrupt-Longemer, 6.1 km from Gérardmer Lake and 45 km from Epinal Train Station. The accommodation features ski storage space, as well as a casino and a garden. Free private parking is available and the apartment also provides bike hire for guests who want to explore the surrounding area. The apartment with a terrace and mountain views features 1 bedroom, a living room, a flat-screen TV, an equipped kitchen with a dishwasher and a microwave, and 1 bathroom with a shower. Towels and bed linen are provided in the apartment. The property has an outdoor dining area. There is a coffee shop on-site. For guests with children, the apartment offers an indoor play area and outdoor play equipment. Skiing and cycling can be enjoyed nearby, while a ski equipment rental service, ski-to-door access and a ski pass sales point are also available on-site. Colmar Train Station is 48 km from APPT 3* LE HAUT DES LACS, while House of the Heads is 49 km away. The nearest airport is Strasbourg International Airport, 102 km from the accommodation.

Traveller reviews

A

Amritesh

extended_group

July 22, 2025

1

Extremely unpleasant checkout – avoid if you're not local

We stayed at this property for 4 nights with my elderly family. The stay itself was fine, but the checkout experience was extremely stressful and upsetting. Although checkout was officially at 10:00 AM, we informed the host we wanted to leave early at 7:00 AM. He insisted on inspecting the apartment in person. He arrived at 6:55 AM and began pointing out tiny things like water droplets on the shower wall, couple of spots on induction, saying the place wasn’t "sparkling clean." We had actually cleaned thoroughly the night before — mopped, vacuumed, and left everything tidy. We just used shower in morning and made some tea. But he claimed we "didn’t know how to clean" and expected us to wipe down walls and surfaces as if preparing the home for the next guest. I offered to do a bit more cleaning then and there, but he refused, saying he had already come and couldn’t return now. Instead, he aggressively demanded €65 in cash. When I suggested going through Booking.com instead, he raised his voice and blocked our car door, yelling at my wife and elderly parents. It was deeply unsettling. To end the confrontation, we gave him €60 in cash — the only cash we had — just so we could leave. The apartment may have good reviews, but please be cautious if you're not local or traveling with family. This kind of behavior is not acceptable. No guest should be made to feel harassed or intimidated at checkout.

A

Aiste

family_with_children

April 22, 2025

9

Everything was how expected. Good comunication. Cute soaps as a gift. Terras with beautiful view.

It could be cleaner.

Facilities

Activities

Tennis court, Fitness centre, Golf course (within 3 km), Fishing, Skiing, Solarium, Spa and wellness centre, Massage, Children's playground, Billiards, Windsurfing, Canoeing, Hiking, Casino, Cycling, Bowling, Horse riding, Mini golf, Nightclub/DJ, Water sport facilities on site, Evening entertainment, Water park, Temporary art galleries, Walking tours, Bike tours, Tour or class about local culture, Live music/performance, Beach

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles, Indoor play area, Kids' outdoor play equipment

Food & Drink

Coffee house on site, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Breakfast takeaway containers, Delivered food is securely covered

General

Non-smoking rooms, Bicycle parking, Non-smoking throughout, Designated smoking area, Heating, Chapel/shrine, Pets allowed

Outdoors

Garden, Terrace, Sun terrace, Outdoor furniture, Picnic area

Parking

Accessible parking, Parking on site, Private parking, Free parking, Parking

Physical distancing

Contactless check-in/check-out, Physical distancing rules followed

Pool and wellness

Sun loungers or beach chairs

Reception services

Invoice provided

Safety & security

Carbon monoxide detector, Smoke alarms, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Face masks for guests available

Self check-in

Passport/ID information collected online before you arrive

Services

Daily housekeeping, Pet basket, Pet bowls, Barber/beauty shop, Car hire, Express check-in/check-out, Luggage storage, Lockers, Private check-in/check-out

Ski

Ski equipment hire on site, Ski pass vendor, Ski-to-door access, Ski storage, Ski school

Apartment with Terrace

Boasting a private entrance, this apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with garden views, this apartment also features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

Max 4 guests 40 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 20:00
Check-outFrom 08:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThis property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Managed by a private host
Last updated: Apr 10, 2024, 1:42 PM

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APPT 3* LE HAUT DES LACS - 3 Star Hotel in Xonrupt Longemer