Nothing

We thought this hotel was inside the airport, but it was not. It was very difficult to get to the airport in China. We had trouble because no one spoke English at the airport. The staff at the hotel had a good attitude, but there was an EXTRA fee for transportation to the hotel. I definitely do not recommend it.

the only hotel will accept us after mid night and close to airport

“Horrible”

Shouldn’t be an hotel

Nothing.

“Very disappointing”

None

“Staff and communication, travel assistance FIRST CLASS”

Staff and manager amazing, helped so much. The best

The owner was very nice and she took us to and from the airport. The location is great and close to a food market. The beds had heaters. The people were very friendly and I will definitely stay here again if I’m in Xi’an!!

friendly staff

The hotel either lied on their location or Booking provided a wrong information. Either way nothing was done after the issue was raised with customer service so it feels important to leave this review. This hotel is NOT 300 meters away from the airport. It is much further, after taking the highway and definitely not within a walking distance, especially not with luggages. Although the shuttle is organised, we are two young women who got picked up at night and had NO IDEA where they were being taken because the location was so different from what is advertised. Although the staff was welcoming, we felt extremely unsafe during the ride as we didn’t know where they were taking us which could easily have been avoided had they been transparent about their location in the first place.

“Elhanyagolt!”

Kérte a menedzser, hogy milyen véleményem van a hotelröl!Ezt irtam: Dear Grace Hi Senior Hotel Manager, Red Planet Cebu I can honestly say that I am not satisfied with their hotel! The date was not September 15, but September. the 20th. I had the following problems: 1. I could not pay for the accommodation with a bank card, 2. I only had 100 yuan in cash, I offered that the next morning when they took me to the airport with the "little bus" in rather bad condition, I would leave my luggage in it, and I would withdraw the missing 100 Yuan from an ATM machine with the driver's wife! They didn't go into this, even though I also gave a name card that I had 3 degrees and had a senior position while I was working in Hungary! I was very tired, because I missed 2 departures before, one because of the typhoon, and the other was because the Chinese airline forgot to activate my 3 new tickets! they took me back to the airport and I exchanged the 100 Yuan and gave it to them. I did not receive an invoice. 3. They asked for a higher amount than the 1780 pesos listed on the internet, at first I had to pay 220 Yuan, but in the end I had to pay 200,- to be able to have dinner. 4. The fsz. it didn't work in the room: - the air conditioner, because I had a bad cold, I've been coughing ever since, etc. - the television the bathroom shower was rusted and the shower part was thrown aside!! - the WIFI code was barely visible and could not be found on my laptop! - the driver only managed to connect to a Chinese-language network around midnight, then as soon as I managed to connect with the several variations, I wrote this legibly on the exposed piece of paper! For example, you didn't have to write a capital I, but 1s, etc. - the closet is full of things that you couldn't hang anything, clothes. It's a positive thing that God replaced the rose in the shower so I could use it! Also, he got me to the airport on time!

“We booked somewhere to catch some sleep for a few hours before starting our tour. No one slept in that nightmare of a pl”

Nothing

“Just don't”

Staff was lovely, I was lost cause the road wasn't very clear and they come up looking for me!

Overall, facilties were clean and sufficient for our short stay after getting in on a red eye flight that was delayed. Free pickup service from the airport - thank you to our driver who waited up for our flight to get in and then for our delayed arrival.

“No nonsense good value accomodation”

It offers good value accommodation which includes free airport shuttle. Located in area with lots of good priced eating options.

“A good option for stay an overnight near the airport for a low fee, not for fans of luxury hotels)”

The staff is very polite and ready to help in any situation. They will meet you at the airport and take you back. It is close enough to the airport, only 3-5 minutes by car. They will also help you to call a taxi for a trip to the city, which is useful for foreign travelers. Moderately clean.

Helpfull and nice receptionist lady.Not the best facility but cheap and close to airport.

“Totally not as advertised.”

Helpful staff drove to and from airport.

“Over priced, not good for winter”

The home-run hotel is close to the T3 of Xianyang Airport. It is said that free transportation is available between the hotel and the airport although I did not use it.

The location is near to airport.