Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel
14 Benjamin Road
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“The room was clean”
“Clean, quiet and comfortable”
“It was comfortable with good size”
“Rooms were great”
“the breakfast was really good”
“The Buffet Breakfast was well beyond our expectations in variety and quality of …”
“Staff were amazing--so friendly and welcoming”
“Clean Friendly staff, great coffee”
“The swimming pool is excellent”
“Fun pool not deep and perfect for kids”
“Great location”
“Nice updated place and greate location”
Overview
Holiday Inn Express Hotel & Suites in Waterloo, Ontario is just 2 minutes’ walk from St Jacobs Farmer's Market and features an indoor saltwater pool. All guest rooms include a 42" flat-screen TV. A microwave, fridge and coffee maker offer in-room convenience at Holiday Inn Express Hotel & Suites – Waterloo. All rooms are smoke-free and are appointed with a spacious work area. A daily breakfast is included with a stay at this hotel. It typically consists of an omelette or eggs, sausage or bacon and biscuits or cinnamon rolls. Free Arabica coffee is also served. The pool area includes a play area for children and a fitness centre is accessible to all. St. Jacobs Antiques Market is 12 minutes’ walk from Holiday Inn Express Hotel & Suites and St. Jacobs Outlet Mall is 2 minutes’ walk away. Toronto is about 1 hour and 30 minutes’ drive away.
Traveller reviews
Ziggy
solo_traveller
June 10, 2026
The swimming pool is excellent
evelyn
couple
June 5, 2026
Staff were amazing--so friendly and welcoming
Khani
solo_traveller
May 15, 2026
“Great”
Everything was great.
Bruce
couple
May 12, 2026
“great”
no bath linen in room
Ngoc Quynh
family_with_children
May 11, 2026
the breakfast was really good. alot of choice
Susan F
couple
May 10, 2026
“Beautiful”
Great location. Literally across the street from the best Market that has baked good, fresh meats and so much more.
Anna
family_with_children
May 5, 2026
The room was clean. Nice updated place and greate location
Dave
couple
April 20, 2026
“We had a stressfree stay at the Inn. Thank you!”
Clean, quiet and comfortable. We like Holiday Inn.
Denise
solo_traveller
April 20, 2026
It was comfortable with good size. Clean Friendly staff, great coffee
Robert
couple
April 17, 2026
“Economical”
The Buffet Breakfast was well beyond our expectations in variety and quality of food. The overall value of the room and free breakfast made our choice a positive one.
Joanna Bond
solo_traveller
April 14, 2026
“Girls Weekend Getaway”
Rooms were great. Clean and comfortable. Breakfast food was fantastic. Great selection. Staff were always willing to help with whatever you need.
Kevin
family_with_children
March 24, 2026
Everything, the nicest, cleanest hotel we have ever stayed at.
ETHEL
family_with_children
March 22, 2026
“it was relaxing and enjoyable”
All went well Breakfast was good
Ian
family_with_children
March 22, 2026
Amazing place. Fun pool not deep and perfect for kids. Jack's next door is great to eat at. Breakfast buffet was really good.
Aylene
family_with_children
March 18, 2026
“It was an enjoyable stay after a stressful RRSP season”
Although I was looking to do some lengths on the pool I was impressed that the staff took the time to clean the pool and when ready to use again warned me that it was cold temp-wise and recently had chemicals used so I was prepared
Anne
family_with_children
March 17, 2026
“Room was comfortable, large bathroom, good breakfast, nice pool”
Good breakfast, lots of seating. Well stocked with yummy options.
Dale
couple
March 9, 2026
“While not the most expensive hotel in that area, I can't imagine anything any better.”
Large well appointed room. Everything was clean and in excellent condition. Right across road from St Jacobs Market. Lots of great restaurants nearby.
CHERYL
family_with_children
February 24, 2026
Clean
Christine
family_with_children
February 20, 2026
Lovely new hotel, great staff, great breakfast
MICHELLE
family_with_children
February 16, 2026
Rooms were large Pool was nice
Facilities
Activities
Fitness centre, Golf course (within 3 km), Indoor pool, Indoor pool (all year)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Snack bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Minimarket on site, WiFi available in all areas, Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area, Non-smoking rooms, Facilities for disabled guests, Lift, Safety deposit box, Heating
Internet
Internet services, WiFi, Free WiFi
Outdoors
Sun terrace
Parking
Accessible parking, Free parking, Parking, Parking on site
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Heated pool, Salt-water pool, Swimming pool
Safety & security
Carbon monoxide detector, 24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Thermometers for guests provided by property
Services
Daily housekeeping, Trouser press, ATM/cash machine on site, Meeting/banquet facilities, 24-hour front desk, Ironing service, Business centre, Laundry, Dry cleaning, Express check-in/check-out, Fax/photocopying, Luggage storage, Currency exchange
Queen Room with Spa Bath
This room features a 2-person spa bath and fireplace. It also includes a microwave, fridge and and 42-inch flat-screen TV. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies for extra person charges).
Standard King Room
This room features a stand up glass shower, as well as a small fridge, microwave, and 42-inch flat-screen LED TV. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies for extra person charges).
Standard King Room - Accessible
This wheelchair accessible room features a roll-in shower with grab bars and handheld showerhead. It also includes a microwave, fridge and and 42-inch flat-screen TV. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies for extra person charges).
Standard Room
Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability. A microwave, fridge and 42" flat-screen TV are included.
Standard Room with Two Queen Beds
This room includes a microwave, fridge and and 42-inch flat-screen TV.
Deluxe Twin Room - Hearing Accessible
This wheelchair accessible room features a roll-in shower with grab bars and handheld showerhead. It also includes a microwave, fridge and and 42-inch flat-screen TV.
King Suite with Sofa Bed
This suite includes a sofa bed, kitchenette and a 42-inch flat-screen TV.
Queen Suite with Two Queen Beds
This suite includes a sofa bed, microwave, fridge and 42-inch flat-screen TV. Please note that the room rate is based on 4 guests. Maximum occupancy is 6 guests (see Hotel Policies for extra person charges).
Queen Suite with Two Queen Beds and Sofa Bed
This room includes a sofa bed, microwave, fridge and and 42" flat-screen TV. Please note that the room rate is based on 5 guests. Maximum occupancy is 6 guests (see Hotel Policies for extra person charges).
Hotel Policies
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