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Sleep & Go Brussels South

Inn

Chaussée De Waterloo 212

hotel
hotel

Why people book this hotel

Comfortable rooms
3 mentions

It is super warm , I loved the air heater was placed before check-in in order to…

It was very hot in rooms and not help

Clean rooms
2 mentions

Basic but clean, comfy and warm

Room was well appointed and clean

Parking available
2 mentions

Free parking with charging points available

Friendly staff
1 mentions

Reception when open were friendly & helpful

Good value
1 mentions

Parking, price, easy access

Breakfast available
1 mentions

No breakfast was taken

Overview

Sleep & Go Brussels South offers 72 rooms and 6 apartments in Waterloo on the edge of the Zoniënwoud, a 20-minute drive from famous Brussels Avenue Louise. The accommodation offers free WiFi and free private parking is available on site. All rooms and suites at Sleep & Go Brussels South have a TV. All rooms also have a bathroom with shower and / or bath, toilet and hair dryer. Next to Sleep & Go Brussels South there is a restaurant where you can have breakfast, lunch and dinner. Waterloo Railway Station is 4.5 km from Résidence Brussels South. Golf Club de Sept Fontaines is a 10-minute drive away. There is a direct bus connection to the train station of Brussels Midi nearby the residence. Attraction park Walibi is 25 km away, while Brussels Airport Zaventem is 28 km away.

Traveller reviews

I

Ismail

couple

May 4, 2026

10

L emplacement

N

Norvin

couple

April 26, 2026

10

its good and have a kitchen is very important to me

good

M

MTR

solo_traveller

April 17, 2026

1

Only selected this hotel as was closest to the wedding venue and were with many family members.

U

Ubangui

couple

January 18, 2026

9

Good, no complaints

K

Kim

couple

January 15, 2026

7

-

No hot water available for a shower on our second evening & morning. Reception hours aren’t great. Reception when open were friendly & helpful

M

Muradil

couple

January 5, 2026

7

Cozy & comfortable

It is super warm , I loved the air heater was placed before check-in in order to warm up the room

E

Eugenie

couple

December 13, 2025

10

Clean, comfy value for money

Basic but clean, comfy and warm

F

FREDERIC

solo_traveller

December 10, 2025

8

Globally good.

No breakfast was taken

M

Mykyta

solo_traveller

December 8, 2025

1

Scamer

N

Nicholas

couple

November 2, 2025

8

Efficient basics but see above

The outer Management at HQ. Awful. Dysfunctional. Deaf to both our texts and to communications from the desk.Even when we replied to the desk concerned we would get there by check in time : we replied at once and the message never got to the front desk But worse the torrent of e mails demanding payment for weeks & months after we d gone - but we d fully paid on arrival. What a pity that the basic simplicity of this place should be muddied by the management of Sleep and Go.

L

Les

couple

October 4, 2025

1

Dont go there if you want to be woken up by someone hammering on the door trying to get in

not a thing

B

bedrijf

couple

September 23, 2025

1

The hotel confirmed my one-night booking, but when I arrived at 8:15 PM, the reception was closed. T

The hotel confirmed my one-night booking, but when I arrived at 8:15 PM, the reception was closed. They didn't honor my reservation and are trying to charge me the full amount.

U

Uwe

solo_traveller

September 17, 2025

3

Sleep and Go

R

Ruben

extended_group

September 7, 2025

3

Free parking with charging points available

B

Balwinder

family_with_children

August 22, 2025

1

Nothing to say

It was very hot in rooms and not help

E

Erhan KELEŞ

solo_traveller

August 8, 2025

2

Dirty Rooms with dust and insects

I liked nothing.

R

Robert

extended_group

August 4, 2025

7

Good option for a budget stay

Room was well appointed and clean

A

Andrew

family_with_children

July 24, 2025

7

Value for money

Parking, price, easy access

N

Nicole

couple

July 17, 2025

1

They said they didn’t have our booking?

They apparently didn’t have our booking despite us booking online and didn’t send us details of an after hours check in despite a confirmation email sent

Y

ye

extended_group

July 13, 2025

1

Terrible experience.

The condition of the room was completely unacceptable and posed both hygiene and safety risks. The cleanliness was appalling — the windows were covered with a large number of flies, indicating a serious lack of proper cleaning and maintenance. The rooms are with old and poorly maintained facilities.The photos on booking.com are totally unreliable。The bathroom.there was a major water leak that left the entire floor soaked. My Friends nearly slipped and injured themself due to the slippery surface. This is a serious safety hazard that should never be present in any hotel room, let alone in a suite.We reported the situation to the management, but unfortunately, there was no follow-up or resolution whatsoever. The response was either highly unprofessional or deliberately evasive. It is deeply disappointing that the team would knowingly assign such a room to guests, fully aware of its condition. This experience was both frustrating and unsafe. I sincerely hope that you take this feedback seriously and address these unacceptable issues for future guests.

Facilities

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered

General

Heating, Non-smoking throughout, Pets allowed, Non-smoking rooms, Family rooms, Lift, WiFi available in all areas

Internet

Internet services, WiFi, Free WiFi

Kitchen

Shared kitchen

Parking

Parking on site, Private parking, Parking, Free parking, Electric vehicle charging station, Accessible parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed

Reception services

Invoice provided

Safety & security

Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, First aid kit available

Services

Vending machine (drinks), Vending machine (snacks), Laundry, Express check-in/check-out

Family Room (4 Adults)

This room features 2 bathrooms, 1 double bed and 2 single beds. It also includes a suit press, desk, a flat-screen TV and a minibar.

Max 4 guests 40 1 bedroom 1 bathroom
Budget Double Room

This simply-furnished room includes a TV, refrigerator and a bathroom with a bath or shower.

Max 2 guests 18 1 bedroom 1 bathroom
Comfort Double Room

This spacious room includes a trouser press and a bathroom. It also includes a desk, a flat-screen TV and a minibar.

Max 2 guests 25 1 bedroom 1 bathroom
Executive Room Double with daily cleaning

This spacious double room features a double bed, a desk, a mini bar, a flat-screen TV and an electric kettle. The private bathroom also offers a hairdryer.

Max 2 guests 25 1 bedroom 1 bathroom
Budget Twin Room

This simply-furnished room includes a desk, flat-screen TV, a minibar and a bathroom with a hairdryer.

Max 2 guests 18 1 bedroom 1 bathroom
Comfort Twin Room

This spacious room includes a trouser press and a bathroom. It also includes a desk, a flat-screen TV and a minibar.

Max 2 guests 25 1 bedroom 1 bathroom
Executive Room Twin with daily cleaning

This twin room features a desk, a minibar, a flat-screen TV and an electric kettle. The private bathroom also offers a hairdryer.

Max 2 guests 25 1 bedroom 1 bathroom
Suite

This spacious open-plan suite includes a bathroom with bathtub and kitchen area with a dining table. This room is available with a double bed or two single beds. If you have a preference, please let us know via the messages and we will try to accommodate this request if availability allows it.

Max 2 guests 40 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 16:00 to 23:30
Check-outFrom 06:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printCots are available for an additional charge of EUR 7 per night. Please note that pets will incur an additional charge of EUR 15 per night per pet. Please note that a maximum of 2 pets are allowed per room. Breakfast is free of charge for children aged 0–3 years. A breakfast surcharge of EUR 6 per child, per day applies for children aged 4–12 years. A deposit of EUR 500 will be charged in advance when booking 10 nights or more. A deposit of EUR 1000 will be charged in advance when booking 30 nights or more. When booking more than 7 rooms, different policies and additional supplements may apply. The property's reception opening hours are: - From 09:00 to 10:00 - From 16:00 to 18:00 Payment before arrival is required. The property will contact you after you book to provide payment instructions. For bookings made by a third party, you will need to complete an authorisation form.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Last updated: Jun 26, 2025, 4:55 PM

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Sleep & Go Brussels South - 2 Star Hotel in Waterloo Belgium