“Worst experience ever”

I have travelled all over the world, to Istria as well a couple of times, and this was my worst experience ever. Unfortunately we were not aware that this apartment is adjacent to the hotel "Casa Rustica" and managed by the owner of this establishment. Look up that place at Google reviews and read what people say about the host, Sandra. This person should be pulled off tourism immediately. She is very rude to the guests and often raises her voice. Other guests were complaining about her as well and the kids were frightened of her. Every step you make is watched and there were so many rules we could hardly remember them. No playing and jumping in the pool, no use of sunscreen (we rinsed it off in the shower every time before we entered the pool, but it still wasn't good enough), don't move anything in the room, don't park in the shadow of the tree, don't pull the curtains to the side, etc. There is ZERO privacy. The whole place feels more like a detention camp than a holiday rental. As for the house - it comes as it is described - rustic and traditional. It's not suitable for tall people, children or the elderly. The stairs were dangerous, the hygiene was lacking. There was a dehumidifier in the living room that always reeked of mold, so the room was inhabitable. The garden is pretty, but there are dogs that bark and poop everywhere. Worst part was that the host entered our apartment without our knowledge, though we told her not to. Major security issues there! And at the end of our stay we got ripped off and told that we couldn't have our deposit back. There was no proof of damage; we even cleaned the house and left it cleaner than we arrived there. All in all - a total rip-off.