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Volcano & Lake Family Hostel

Guest house

General Korner #240

hotel
hotel

Why people book this hotel

Great location
3 mentions

Convenient location for town centre

Location fantastic

Friendly staff
3 mentions

Nice little cabin, with very helpful staff

Staff wonderful

Breakfast available
2 mentions

Breakfast incredible

Knowledgeable host and delicious breakfast

Comfortable rooms
1 mentions

The room fulfilled my expectations

Overview

Offering views of the volcano, Hostal Cutipay is a family-run hostel located in Villarrica, right in front of the Villarrica lake. There is a garden and a terrace, as well as barbecue facilities. Some rooms have views of the lake and the volcano. Free WiFi is available to all guests. There is direct access to the lake, from the property. Speaking English and Spanish, staff are willing to help at any time of the day at the reception. Pucón is 25 km from Hostal Cutipay. La Araucanía International Airport is 60 km away.

Traveller reviews

G

Gary

family_with_children

December 16, 2025

8

Nice little cabin, with very helpful staff. Shared kitchen so you could meet up with others staying there. Good communal lounge. Convenient location for town centre.

S

Sarah

solo_traveller

September 20, 2025

8

The room fulfilled my expectations. It was a little bit cold though. Nice view to the volcano.

A

Andrew

couple

April 9, 2024

10

An amazing experience.

Breakfast incredible. Location fantastic. Staff wonderful.

M

Mark

solo_traveller

December 23, 2023

10

Best for Location and Hospitality.

Great location in Villerica with a view. Knowledgeable host and delicious breakfast.

Facilities

Activities

Fishing, Skiing, Children's playground, Hot tub/Jacuzzi, Canoeing, Hiking, Cycling, Mini golf, Water sport facilities on site, Beachfront, Evening entertainment, Water park, Massage chair, Yoga classes, Personal trainer, Walking tours, Bike tours, Tour or class about local culture, Live sport events (broadcast), Beach

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles, Kids' outdoor play equipment

Food & Drink

Coffee house on site, Breakfast options, Bar

Food & drink safety

Delivered food is securely covered, Physical distancing in dining areas

General

Indoor fireplace, Pets allowed, Non-smoking rooms, Family rooms, Designated smoking area, Heating, WiFi available in all areas, Bicycle parking

Internet

Internet services, WiFi, Free WiFi

Kitchen

Shared kitchen

Outdoors

Outdoor furniture, Picnic area, Outdoor pool, Sun terrace, Outdoor pool (seasonal), BBQ facilities, Garden, Terrace

Parking

Parking, Free parking, Parking garage, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Pool with view, Plunge pool, Pool/beach towels, Shallow end, Sun loungers or beach chairs, Sun umbrellas, Swimming pool, Swimming Pool

Reception services

Invoice provided

Safety & security

Key access, Security alarm, CCTV outside property, Fire extinguishers

Safety features

Access to health care professionals, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Self check-in

Passport/ID information collected online before you arrive

Services

Shuttle service, Shared lounge/TV area, Ironing service, Meeting/banquet facilities, Airport shuttle, Laundry, Shuttle service (additional charge), Airport shuttle (additional charge), Luggage storage, Tour desk

Ski

Ski school

Double Room with Lake View

Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. Among the room amenities are a private entrance, a wardrobe, an electric kettle as well as a patio and sea views. The unit offers 1 bed.

Max 2 guests 16 1 bedroom 1 bathroom
Double Room with Lake View

This room can be connected to a room with 2 single beds through the bathroom.

Max 2 guests 16 1 bedroom 1 bathroom
Superior Queen Room

This double room has executive lounge access and kitchenware. This room does not have a balcony and it gains admission to the executive suite through the garden.

Max 2 guests 24 1 bedroom 1 bathroom
Female Dormitory Room

It is located on the second floor and it does not have a balcony or patio.

Max 3 guests 16 1 bedroom 1 bathroom
Triple Room

This room can be connected to the single bed room in a shared room through the bathroom.

Max 3 guests 16 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 13:00 to 23:30
Check-outFrom 07:00 until 12:30
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 10, 2024, 2:08 AM

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