“Not happy about customer service recived”

Position is good no far from the center

“Cute apartment in the heart of Vicenza.”

It's a cute apartment very close to the city centre. The location is perfect for visiting most of the attractions of Vicenza (walking distance). Guests can use a private garage right across the street.

“Needs adaptation or professional cleaning”

The property was very dirty. Stains, hair on the floor, mold in the bathroom. The owner usually doesn't even respond to messages. The pictures on the ad are not relevant at all because in reality the property is much older and neglected. It says it has air conditioning but in fact it has cooling units that work by pushing the pipe through an open window - more heat comes in than goes out. We asked for a cot, we got it without bedding so it was unusable. It smelled like it had been sitting in a garage for years.

The location of the apartment is great, the level of cleanliness

“pleased”

Everything, especially breakfast, best so far in Italy 🇮🇹 😋 ..Availability of shuttle as we had frequent trips to airport, our luggage had been lost.

Great apartment in great location. Highly recommended.

I description and the pictures indicate higher quality. In fact it is a time travel to 80s. Aircon only in the bedroom. Not really for 4 person. We were happy to leave, luckily we only had to stay one night. Supposed to do an online self-checkin ourselves, that we could not do on the mobile so finally the landlord do it - which should be his/her job anyway in my view. I find it realively highly priced, but I was not checking other accomondation in the city much. But seem to be high compared to other cities we have visited in the region. I also did not like that the landlord was keep pushing us via email to either write a 10 points review here in booking or let him know what the problem was otherwise but via email. they were keep writing in Italian. I would have appreciate at least English. I can use google translate, yes. But maybe the landlord could do the same effort... Minimal effort from the landlord asking a high price and then pushing to a 10 point review? Well, no comment...

It was close to city center

“Wonderful”

Great location. The flat was wonderfully equipped with all necessaries, even more than what we were expecting. Kitchen was clean, as well as the rest of the flat. Comfortable bed, wonderful view from both of the rooms. Wi-fi worked well, heating as well. Easy and pleasant communication with the owner. Can highly recommend!