Ramada by Wyndham Des Moines Tropics Resort & Conference Ctr
5000 Merle Hay Road
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Why people book this hotel
“The pool”
“Pool for my grand children”
“The bed was very comfortable”
“Nice clean rooms”
“Check in and out was reasonable”
“No breakfast”
Overview
Located in Urbandale/Des Moines, The Ramada Tropics Resort / Conference Center Des Moines boasts a full-service restaurant, tiki bar, and free WiFi throughout the property. Every room features a flat-screen TV. Some units have a seating area where you can relax. An on-site water park features a 40 foot pirate ship in a zero depth entry pool, a lap pool and adult only hot tub. Guests can enjoy the on-site fitness centre. Additionally, the property offers a 24-hour front desk, ATM machine, and gift shop/arcade at the property. Ames is 42 km from Ramada Tropics Resort / Conference Center Des Moines, while West Des Moines is 11 km from the property. The nearest airport is Des Moines International Airport, 15 km from the property.
Traveller reviews
Catherine
family_with_children
January 7, 2025
“Leaves something to be desired”
The property was unique. It has a lot of potential.
Dawnlee
family_with_children
December 9, 2024
“Worst hotel I’ve ever spent money on worst stay worst staff!!!!!!!!”
There was NOTHING to like! Worst experience in a hotel in my life!
Arndt
couple
March 10, 2024
Rooms were run down
Arndt
couple
March 10, 2024
Rooms were run down
Arndt
couple
March 10, 2024
Rooms were run down
Dallie
extended_group
March 4, 2024
The front desk staff was rude and impatient, once we got through then we didn’t deal with them again so it was fine.
Dallie
extended_group
March 4, 2024
The front desk staff was rude and impatient, once we got through then we didn’t deal with them again so it was fine.
Dallie
extended_group
March 4, 2024
The front desk staff was rude and impatient, once we got through then we didn’t deal with them again so it was fine.
BRITTNEY
couple
December 3, 2023
“Would never stay here again”
Nothing
Scott
couple
November 26, 2023
The pool
DORIS
family_with_children
September 25, 2023
“Overall nice stay!!”
Pool for my grand children!! Nice clean rooms!!
Miranda
family_with_children
September 25, 2023
“Reasonable price for everything offered.”
Family gathering with a small child - the balcony upgrade was a bit of a must. Lifeguards were present and available. Bar was open and accommodating. Check in and out was reasonable. Arcade was nice even for a smaller child.
Smith
family_with_children
September 18, 2023
The breakfast was on flimsy disposable dishes and the tables/floors were extreamly sticky. I am sure it was 1 waiter and 1 kitchen staff, so service was slow
Smith
family_with_children
September 18, 2023
The breakfast was on flimsy disposable dishes and the tables/floors were extreamly sticky. I am sure it was 1 waiter and 1 kitchen staff, so service was slow
Smith
family_with_children
September 18, 2023
The breakfast was on flimsy disposable dishes and the tables/floors were extreamly sticky. I am sure it was 1 waiter and 1 kitchen staff, so service was slow
Kimberly
couple
September 5, 2023
The bed was very comfortable.
TRACY
family_with_children
August 26, 2023
“For the price I paid it was terrible”
Shower was great
LAURA
couple
August 24, 2023
“The staff was nice. But our room was not. We couldn't take showers because of the ceiling debris”
Pool
Moreno
family_with_children
August 21, 2023
“Dirty”
The waterpark
Joshua
family_with_children
August 21, 2023
“Will not recommend to anyone. Hotel has a lot to improve on.”
No breakfast
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet
Activities
Stand-up comedy, Movie nights, Live music/performance, Live sport events (broadcast), Fitness, Fitness centre, Golf course (within 3 km), Games room, Hot tub/Jacuzzi, Bowling, Indoor pool, Indoor pool (all year), Water park
Cleanliness & disinfecting
Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays
Food & Drink
Wine/champagne, Kid meals, Restaurant, Bar
Food & drink safety
Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation
General
Bicycle parking, Indoor fireplace, Minimarket on site, WiFi available in all areas, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Non-smoking throughout, Air conditioning, Designated smoking area, Safety deposit box, Heating, Soundproof rooms
Internet
WiFi, Free WiFi, Internet services
Parking
Parking, Free parking, Parking on site, Private parking
Physical distancing
Cashless payment available
Pool and wellness
Kids' pool, Swimming pool, Swimming Pool, Water slide, Heated pool, Plunge pool, Pool/beach towels, Pool bar
Safety & security
Key card access, Smoke alarms, CCTV in common areas, Fire extinguishers, Carbon monoxide detector, Carbon monoxide sources
Safety features
Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals
Services
Vending machine (drinks), Vending machine (snacks), ATM/cash machine on site, Fax/photocopying, Express check-in/check-out, Laundry, Meeting/banquet facilities, 24-hour front desk
1 King Bed, Deluxe Room, Poolside, Non-Smoking
This air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
1 Queen Bed, Accessible Room, Poolside, Non-Smoking
This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
2 Queen Beds, Poolside, Non-Smoking
This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Deluxe King Room - Non-Smoking
This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Deluxe Queen Room with Two Queen Beds - Non-Smoking
This air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
King Room - Non-Smoking
This family room has air conditioning and a flat-screen TV.
King Room - Non-Smoking
This air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Queen Room - Mobility Access/Non-Smoking
This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Queen Room with Two Queen Beds - Non-Smoking
This family room offers a microwave and refrigerator. Please be advised only 4 water park passes are included. The maximum occupancy for this room type is 5 guests and additional charges may apply.
1 King Bed 2 Queen Beds, Two-Bedroom Suite, Non-Smoking
Guests will have a special experience as the suite provides a fireplace. The suite features 1 bedroom and 1 bathroom with a hairdryer and free toiletries. This suite is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor and heating. The unit offers 1 bed.
1 King Bed, Deluxe One-Bedroom Suite, Poolside, Non-Smoking
The suite features 1 bedroom and 1 bathroom with a hairdryer and free toiletries. This suite is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a sofa and a carpeted floor. The unit offers 1 bed.
1 King Bed, Suite, Poolside, Non-Smoking
This suite features 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer and free toiletries. The suite features air conditioning, a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
2 Queen Beds, Suite, Pool View, Non-Smoking
The suite features 1 bedroom and 1 bathroom with a hairdryer and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor, heating as well as pool views. The unit offers 1 bed.
Deluxe King Suite - Non-Smoking
This suite features 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer and free toiletries. This suite is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor and heating. The unit has 2 beds.
Hotel Policies
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