“Fantastic”

The staff - unfortunately I cannot remember the names of the daytime and evening waiters of the hotel rasturant/beach bar, but both were amazingly friendly and kind! The room was amazing and also the beach, the hotel staff made a lot of effort to get rid of the saragaussum.

“Best hotel in Tulum!”

Everything - best hotel in Tulum! This is really paradise, and the team managing the hotel makes you feel like a part of their family. The rooms are big and stylish, no noise, perfect escape. We’d love to return one day!

“We had an absolutely wonderful time and will definitely go back. Every member of staff was fantastic - friendly, helpful”

The staff, the beach, the set up of the property. It’s all amazing ❤️

Charming! We had the opportunity to stay at the hotel with our several-year-old son in the second half of January 2026. The hotel features a very interesting design, and every detail makes the stay truly special. A big advantage is its intimate atmosphere, as the entire hotel has only a dozen or so rooms. If someone values peace and quiet and loves staying surrounded by nature, they should definitely choose this hotel. Cleanliness deserves special mention — both in the rooms and around the hotel itself. A huge plus and our thanks to the staff for their customer-oriented approach. There was a small discrepancy in the reservation amount, and the staff resolved it in our favor. Thank you, and we highly recommend this hotel!

The property ticketed all the boxes.

Amazing stay. Big area and beach for only a few guests. Perfect location and good to have a quiet space between all the events.

“Truly great. The staff were 10/10”

Outstanding

“Wonder”

Everything

“You just must go there!”

Wonderful quiet hotel, excellent, tasty and very fresh breakfast served by very nice staff. Beautiful very clean beach with more than enough shadow. Comfy places on the beach. The rooms are highly original in design and layout. We were on the top floor and felt like in a tree house. Very nice and helpful staff with a proactive attitude. Seem to enjoy their jobs.

Beautiful jungle style, stunning private beach & great location. The staff were so friendly, very polite & helpful. The breakfast was excellent every day. We had a stunning view of the beach & sea from our room, woke up to a sunrise every morning. Very quiet part of the hotel area aswel but within walking distance to the restaurants & bars.

“Exceptionnel”

The hotel was beautifull and the staff very professionnal. The access to the beach easy, thé cader was wonderfull ! The sea view perfect !

The hotel is gorgeous and a peaceful gem amongst the really busy Tulum. Great rooms with sea view and nice beach access incl lounge chairs and sun beds. We had a very relaxing and recharging week here. The staff is exceptionally friendly, personable and accommodating. They were incredible with recommendations for excursions and provided lots of help to prepare my proposal to my now fiancée. An unforgettable week at Sueños.

“The resort, staff and bar/restaurant service was excellent and we would definitely recommend to all.”

The jungle type, nature vibe of the location is extremely relaxing and beautiful. All of the staff was extremely accommodating and friendly. Everyone went above and beyond to make our stay at Suenos perfect.

“Suenos best place I have been”

Everything about the property was great

“A dream!”

We miss absolutely everything about Suenos!! It was so peaceful despite it's location, and we got an extra upgrade which was so lovely. The grounds were beautifully done and so well kept, including the beach. The staff were incredible, seeming to know what you wanted before you did! They were very attentive without being intrusive. Guillermo in particular was amazing (and happens to make the BEST margaritas!). The rooms are spacious, extremely clean and well maintained. We loved every minute of our stay and would definitely recommend it to anyone looking for a relaxing luxurious stay in Tulum.

“Un Sueño”

Everything was just amazing, especially the staff.

“Amazing!! Thank you for a wonderful experience!!”

Tasty and plenty of food :) for breaKfast. Excellent quality/fresh. Outstanding service!

“Absolutely fantastic stay - can’t wait to come back! Thank you Sueños team!”

I have stayed in many places around the world but Sueños is truly special. From the minute you walk in and feel the sand under your feet, you feel a sense of tranquility, a sense of home. Yara who runs the place pays attention to detail and is super friendly and helpful and the same goes for Mirz, Chefs Jose Luis, Rafa and Ivan, who’s a master at making passionfruit mezcalitos. Don’t leave without trying one! And there’s Lobo, a German shepherd dog who first barks at you and then remembers you and is a sweet, gentle soul. I had the best stay here and almost don’t want to recommend it so that it stays a secret gem. There are so many hotels in the Tulum hotel zone, but if you want peace and quiet in a beautiful setting right by the beach, then look no further. Thank you Sueños!

“excellent family run beautiful hotel with amazing staff”

the staff were incredible. attentive and kind. it was a much quieter place than the boom boom new builds taking over tulum. the clientele were also really nice. people in couples, families etc. very relaxed and friendly vibe.