“Great stay overall, despite having high prices.”

Lovely and comfortable room. Tulum’s main street is walking distance away. Housekeeping did a really great job with cleaning.

“Highly recommended, it is stunning!”

The hotel is stunning, very well designed to give customer a very good experience with the surrounding nature. We liked so much that we stayed 2 more nights. Close to the centre of town (10 min walking) and very close to La Valeta, very nice area with trendy bars and restaurants. Breakfast was very nice and staff very helpfull.

“Excellent”

The villas were stunning, the staff very welcoming and the pool instagram friendly!

“Felt right at home the people there are amazing”

One of the Best hotels in Tulum if not the best

“Loved my experience.”

My experience was priceless!!! Staff was warm and Wonderful. Food was excellent. My villa was clean, private and cozy. Loved my stay in Hotel Bardo.

“Thoroughly enjoyable experience”

Breakfast was a little limited but fresh and wholesome

“Amazing stay, I would highly recommend”

Every little detail was well thought out. Very beautiful surroundings and staff were fantastic

“Incredible few days!”

Beautiful - fantastic facilities, extremely relaxing, wonderful staff.

“Do not stay!”

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“Quiet and relaxing stay, great for couples.”

The quietness of Bardo was much appreciated. The calm, almost boho-chic style of the environment was soothing. Pool environment felt like we were in the jungle, yet clean with just enough sun. Rooms were private and the heated pool we had was well worth the added cost.

“Highly Recommended Property despite a few issues”

I can’t say enough good things about Hotel Bardo. The staff were phenomenal, especially the reception staff (Fernando, Leo). The main pool area has a perfect vibe with chill lower volume music, amazing cocktails, beautiful bar, excellent service. The villas are beautiful and I loved my private heated plunge pool and private little fenced yard space. I had room service for several meals and it was fantastic. I also ate a couple times in the restaurant area. The food is delicious. Quick service. Martin was a great server! During my visit in the area, I stayed at the beach half the time and this property for the other half. I honestly wish I’d have stayed at Bardo for my entire 8 night trip. I could seriously just hang out there all day. However, it depends on what type of vacation you are on. My purpose was truly to unplug and rest and recharge from my busy stressful job. This is a great place to stay for that purpose. I participated in the Temezcal ceremony on my first night and it was both reflective and challenging. The Shaman, Diego, was outstanding in guiding us through the dark, the heat and our senses and emotions. Highly recommended. Drink lots of water!

“Incredible tranquil paradise”

Utterly beautiful, tranquil space to be. Everything was well designed and it was a really special place, especially at night. Staff were super friendly and accommodating and the food and wine were good.

“Beautiful hotel, definitely worth a stay”

Beautiful tranquil oasis in the middle of a busy city

“Without doubt a beautiful hotel - just beware of hidden costs .”

The hotel and surroundings are beautiful - our room was gorgeous and we had a lovely relaxing time..

This was one of the most relaxing places I’ve ever stayed. A wonderful place to switch off. It was really difficult to even leave the hotel each day! Loved the room design, the sense of privacy, the big swimming pool and the food! The staff were all so helpful and friendly!

“A Jungle Escape with Room for Improvement”

Hotel Bardo immediately impresses with its secluded, jungle-inspired retreat concept. Tucked away on the outskirts of Tulum, it offers an intimate and tranquil atmosphere, enhanced by thoughtful architecture that seamlessly blends concrete, wood, and lush greenery. The villa-style accommodations provide complete privacy, featuring personal plunge pools and open-air showers—details that contribute to the overall sense of relaxation. The hotel’s 24/7 pool and soft lounge music add to the meditative, almost dreamlike atmosphere. As a dedicated "do-nothing" vacation, the hotel delivered on peace and serenity. However, a few key areas fell short of its high-end image. Standout Positives & Final Verdict Despite the food and service shortcomings, the hotel excels in its serene atmosphere, well-designed accommodations, and immersive retreat-like setting. The ability to swim at any time was an unexpected luxury, and the spa was a highlight—one of the best massages I’ve had. Expanding the wellness offerings could further elevate the experience. Hotel Bardo is close to being extraordinary. With a refined dining experience, more attentive service, and an expanded spa, it could easily achieve a truly seamless luxury retreat status. Would I return? If these aspects improve, absolutely—I’d book three weeks.

“A pleasant few days but check the location is for you”

Beautiful setting with lots of greenery, really felt like you were in the jungle. It’s all semi open to the elements - including restaurant and bar which adds to the jungle vibe. Rooms are individual ‘suites’ with private access, small garden, outdoor plunge pool and outdoor shower. They are comfortable and beautifully designed. Food at breakfast excellent, and dinner and drinks were good. Staff were lovely and helpful.

“Fabulous stay at Bardo!”

The grounds of the hotel are beautiful. We came to stay for a few nights for our honeymoon and had a fabulous time. The villa itself is comfortable, with a living room area, huge bed and gorgeous bathroom. The surrounding communal areas are also so beautiful and atmospheric, with a jungle theme. The pool is wonderful and sun loungers etc very comfortable. The staff are so welcoming and cannot do enough to make your stay exceptional. They are a real credit to Bardo. We had some lovely cocktails at the hotel bar too! The food and drink was very expensive which soon added up, so you do need to take that into consideration when staying here.

“Quality of property and attentive staff over look location”

Location

“Outstanding”

Amazing hotel from all aspects!!! The thinking of every little detail is everywhere. Even though it’s not in a prime location in tulum you don’t feel it because of the great facilities in the place. Don’t miss the wonderful activities the hotel offers, top quality team runs it! We really had a wonderful time and will be back again Thanks