“It was amazing. I have never met friendlier and helpful stuff. Best vacation ever and i will definitely come again.”

The location and the rooms as well as the spa were amazing.

“Great vacation by the beach with best food and kindnest staff.”

The hotel grounds were calm inviting and well maintained.

Amazing place!

“Excelente”

Great

“Excellent”

Attention

“The best hotel experience from the food, room, service, beach and location!”

Everything ! The best stay in Tulum!

“Fantastic location on the beach, great staff, perfect breakfasts”

Location on Tulum beach is a gem. Access to two restaurants: Fresco's and Ziggy's is additional bonus; food is very good, breakfasts a la carte are delicious and healthy. Guillermo, Fresco's chef, is fantastic and I highly recommend his ceviche classes. Service is superb, rooms are clean

Genuinely amazing staff, location/proximity to a flawless beach, and great food. Exceeded our expectations on every level.

“Lovely staff”

Location

“A fantastic boutique hotel with a kind attentistaff”

The staff was very sweet and professional. Special thanks to the receptionists and the lady at breakfast for remembering my preferences. The Hotel is ideally located, at walking distance from the lively spots but far enough to sleep quietly. The gym is small but has everything needed for indoor biking, weights.

“Comfortable, serene stay”

The staff were very attentive and helpful. The property is very well-located, moments away from all the main shops, restaurants, and bars. They have very good breakfast options at two restaurants. Ziggy, the restaurant right next door, has amazing pork belly tacos.

“Excellent experience”

Good Customer service, Ken was great she made our stay a wonderful experience. Birthday decoration in the room , cake and wine were lovely😍. I appreciate the details.

“Loved this hotel”

Loved this hotel and the staff were great - nothing was too much trouble. Plus great food at Fresco's and Ziggy's - loved the breakfasts!

Staff and facilities location.

“Wonderful, will be back”

Fantastic service, location and food

“Little paradise”

Everything was perfect - Location, facilities, staff, breakfast. Room was big and very clean. Beach area was wonderful. Will definitely visit this place again.

“Magic Moments in Tulum – Worth Every Sunset”

A Magical Family Escape at Cabañas Tulum We had an unforgettable stay at Hotel Cabañas Tulum. The beach alone is reason enough to visit—absolutely pristine, with soft, talcum-like sand and a stunningly blue sea that never felt crowded. It was pure paradise. The staff were exceptional—warm, attentive, and genuinely caring. They made us feel special every day and were especially sweet and accommodating with my daughter, going out of their way to make her feel seen and spoiled in the best way. Both on-site restaurants offered excellent menus with fresh, flavorful, and healthy options. Breakfasts were a standout—generous portions of açai bowls, smoothies, eggs in every style, pancakes, French toast, and fresh fruit. Our daughter was in heaven! The beachside restaurant also had lovely evening entertainment that added to the relaxed, festive atmosphere. The spa was an absolute dream. Not only was it deeply relaxing, but it gave me a chance to truly connect with my teenage girls—an experience we’ll all treasure. The location is undeniably beautiful and peaceful, but it’s worth noting that Tulum in general is quite expensive. Taxis cost a lot and the area isn’t really set up for walking, so getting around can be a challenge if you want to explore beyond the hotel. Overall, though, Cabañas Tulum is a little slice of heaven and we left with full hearts and unforgettable memories. Highly recommended for anyone looking for a special, soulful getaway.

“Best stay in Tulum”

Wonderful stay, staff were welcoming, professional, and accommodating. The room was beautiful and clean and the bed was extremely comfortable. AC worked impeccably. Refreshing to not have staff ask for tip for service, as although we did end up tipping at the end it’s a much better experience not being asked for it as in most other places in Tulum. Food was delicious, and coffee, including espresso was available! There is a small (well equipped gym) and the sun beds area is quiet and relaxing.

“Very nice place, would definitely go again!! :)”

Super nice place, very much tidied up and clean. Top beachside with great sunbeds, both shadowy and sunny places, and compared to other beachsides closeby, very calm and quiet. Handling of all communication was very easy and via messenger, almost all day also! Very helpful staff and speaking mostly a very good English.

“Best hotel ever. Only complaint is booking.com who that wasn’t did not respond to their error”

Breakfast at frescos was the best. Organic fresh and never disappointing. The staff is incredible. Axel , Felipe, rose. All amazing