“Dream getaway”

The staff was super friendly! We took the diner in the room which was amazing as well. They went beyond to make it a special night for us. Definetly use the private onsen

“Great place, amazing private onsens, food below average”

Great staff, superb huge rooms in japanese style, comfortable beds. Private onsens are available (1 for free with reserved time, others available if not occupied at the moment), and they are truly amazing. My girlfriend and I felt so relaxed, we visited private onsen a couple of times and it truly regenerated us.

“Wonderful”

We spent six unforgettable days at Yuraku in Kinosaki as a family of four (two adults and our children, aged 6 and 2), and it truly touched us deeply. From the moment we arrived, the accommodation offered a genuine Japanese ryokan experience—peaceful, elegant, and beautifully cared for. The onsen were exceptional, with several private options that made it perfect for enjoying as a family, something we really valued. The food was simply out of this world. Each evening became a highlight we eagerly anticipated, wondering how we would be surprised next. The variety, quality, and creativity were incredible—sometimes enjoying 10 different courses in a single meal. From the exquisite Tajima beef to delicate fish, refined broths, and perfectly prepared soba, every dish brought new flavors and emotions. What impressed us even more was how the team paid attention to our tastes and our children’s preferences, adapting and refining the experience each day. But what truly made this stay unforgettable was the people. Some of the wonderful individuals we had the pleasure to meet were Keita, Aya, and Ayano, but in truth the entire team welcomed us with such warmth and sincerity that we felt less like guests and more like part of a family. They shared their stories, their passions, and their kindness in a way that felt genuine and personal. When it was time to leave, we were deeply moved by the heartfelt farewell—warm notes from the team, beautiful origami, and thoughtful little tokens that meant so much to us. It didn’t feel like leaving a hotel, but saying goodbye to people who had become part of our journey. This was far more than a stay—it was a meaningful experience we will always remember. We truly hope to return one day and relive the magic of Kinosaki and Yuraku.

“Please go to Yuraku because you will have a hard time finding a better place in the whole of Japan for this price. Book”

Amazing staff, amazing building, amazing service and an unbelievable Kaiseki(Monogatari) Dinner. Very accommodating of our dietary restrictions.

“Wonderful ryokan experience”

The quiet location, the comfortable room, the friendly staff, the private onsen

Just amazing. Very traditional Japanese experience in a truly lovely onsen town. The hotel is perfectly situated near the forest, very quiet. 5 minutes walk to the town center. Excellent food, great service.

“Nice ryokan experience!”

Everything. Nice authentic experience. Fine dining at its best. Location outside of the main road, but close to two public baths with outside onsens. Beautiful views from the rooms to the traditional zen gardens!

“Excellent place to stay to experience Kinosaki Onsen.”

Fantastic staff

“Beautiful gardens with updated rooms and furnishings.”

Preferred the continental to the Japanese.

We love the place, the hotel and the perfect service.

“Fantastic, would recommend it to anyone and everyone”

“Favourite stay in Japan”

Really enjoyed our stay here at Yuraku. The staff go out of their way to make it a comfortable and special experience. Dinner and breakfast were a feast and it was great to try local dishes. Full onsen experience with access to private onsens on site and the public onsens around town. Perfect location set back from the main road. If you are looking for a special Japanese ryokan stay would recommend!

Great breakfast public and private spas on site traditional japanese ryokan

“Such a fabulous place to stay.”

It was so beautiful and peaceful! The gardens were gorgeous.

“Most memorable experience of our Japan travels!”

We were sure that Hakone would be our most exquisite/premium Onsen experience but Yuraku in Kinosaki surprised us in every way possible! Not only were the suites spacious but the Onsens and Ammenities comfortable. The staff was a delight through and through and the dinner an absolute meal of a lifetime. I did not expect this level of hospitality for the price and already miss the futon bed and the lounging chairs! + We were able to book a luggage transfer with no effort + Received free Kinosaki Public Onsen passed for the entire stay + Little delicious snacks waiting in the rooms after each room cleaning + Dinner was fantastic. Thanks Sho-San for the great evening #TrustmeIamaGerman

“Great experience, definitely recommend!”

Very calm area, very relaxing vibe with the waterfall. The onsen facilities are amazing, the food is amazing and all the staff members did an excellent job of making us feel welcome and comfortable. They acted very professionally and also very nice and approachable. One staff member proposed twice to take pictures of us which we really appreciated!

“A nice experience”

- Convenient location : calm yet close to the onsens - The check-in greeting was outstanding - We appreciated the traditional dinner and breakfast experiences - We loved having access to the private baths of the hotel (upon same-day reservation) - We greatly appreciated being taken care of from A to Z: easy shuttle service to/from the train station, unlimited passes to all the city's onsens, lending of all the necessary amenities to go to the onsens - The futons were comfortable - We appreciated having our own toilet and sink - The room was very large

Amazing location, very quiet

“A lovely special occasion experience in a beautiful location.”

Beautiful property, lovely staff, relaxing atmosphere.

Perfect contrast for our trip to Japan. Polite and competent staff, the private baths were also very fine. Exceptional traditional Japanese breakfast. Onsen pass included. Also transfer from/to the train station. Highly recommend.