Radisson Hotel & Convention Center Toluca
Carretera Libre Mexico- Toluca Km. 63.5 Colonia Santa Ana Tlapaltitlan
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Why people book this hotel
“Staff was welcoming and friendly, particularly the restaurant staff, they were e…”
“The room was clean, with everything you would expect for this price The staff w…”
“Clean and very good service from front desk”
“Clean and reception good service”
“Rooms comfortable and clean, breakfast good”
“Comfortable, spacy, clean room with good beds”
“The breakfast was sufficient”
“Breakfast is fine, but with more variety it will be more attractive”
“The location”
“Everyting was according to what you expect from a good hotel; complimentary shut…”
“In terms of price-quality i would say it is really worth it”
Overview
Radisson Hotel & Convention Center Toluca is a 10-minute drive from Toluca Airport and city center. Set in the business district, it features a gym and indoor pool, 24-hour reception, free WiFi and free self parking. All air-conditioned rooms have cable TV, a safe and coffee maker. The private bathroom comes with a bath tub, hairdryer and free toiletries. Standard rooms are in the family part of the hotel, while Executive rooms are in an independent adults-only part. The hotel has a bar and restaurant. There are also vending machines for drinks and snacks. Laundry, ironing and dry cleaning service is available. The hotel has an airport shuttle service available for an extra charge.
Traveller reviews
Mahmoud Ali
solo_traveller
April 29, 2026
Everything
LaloOrtega
family_with_children
March 19, 2026
The location
Gloria
solo_traveller
November 24, 2025
Everyting was according to what you expect from a good hotel; complimentary shuttle service from the airport, professional staff at the desk and a clean and spacious hotel room. The breakfast was sufficient. Compliments to the kind driver of the shuttle service.
Jose Luis
solo_traveller
August 4, 2025
Todo ok
Raul
family_with_children
January 29, 2025
“Very good hotel, well located, friendly and a convenient good restaurant”
Staff was welcoming and friendly, particularly the restaurant staff, they were excellent
Jonathan
family_with_children
December 29, 2024
Breakfast is fine, but with more variety it will be more attractive.
Daniel
family_with_children
December 2, 2024
Location
Sylvia
family_with_children
October 26, 2024
“It’s ok, but not great.”
Clean and very good service from front desk.
Sylvia
family_with_children
October 19, 2024
“Just ok”
Clean and reception good service.
Sam
solo_traveller
October 28, 2023
“OK for a business trip, they could do better”
The room was clean, with everything you would expect for this price The staff was kind The inside gardens are well maintained and a nice idea I managed to have a zoom meeting with their wifi
Zoe
family_with_children
July 11, 2023
“A bit disappointing.”
Good location, close to the bus station and right in between two large shopping centres.
Mario
extended_group
June 28, 2023
“Disapointing”
pillows
Martin
family_with_children
January 30, 2023
All round pleasant experience. Rooms comfortable and clean, breakfast good. Staff always friendly and helpful
Sebastien
solo_traveller
November 29, 2022
“Comfortable stop for nevado de toluca”
Comfortable, spacy, clean room with good beds. Breakfast and dinner in the restaurant was very good. Not too far from the bus terminal.
art milne
couple
July 27, 2022
“Served its purpose but have no plans to repeat the experience”
Good location with easy access to city center. Wide corridors, sky lights, decorations and indoor gardens (even if some needed attention) make for a airy and fresh feel when walking around inside the hotel. Starbucks in front of the hotel a definite plus.
Norbert
couple
April 17, 2022
“For the price and one night definitely OK, for a longer stay maybe not the best option.”
The room and all facilities are very clean! The receptionist was very friendly and tried to help as good as possible. But this place is in his age, and you can see that everywhere. The pool area is clean and nice, but the water a bit fresh. The breakfast is ok - nothting special, but not bad.
João
couple
November 8, 2021
“Pleasant.”
Bed is really comfortable. Liked also the pool and gym and the garden inside. It gives a good vibe to the hotel. In terms of price-quality i would say it is really worth it. the staff is really friend and helpful.
diego-vargas
solo_traveller
November 1, 2021
“Excellent for the price.”
The room was very nice and comfortable. And the staff was great. Overall it was a good one night stay.
Raúl
couple
July 22, 2021
“Awesome”
Excelente
Adip
family_with_children
July 17, 2021
Breakfast good, waiter not.
Facilities
Activities
Fitness centre, Games room, Billiards, Fitness, Happy hour
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Coffee house on site, Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Breakfast in the room, Bar, Restaurant, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Pets allowed, Facilities for disabled guests, Family rooms, Non-smoking rooms, Heating, Lift, Safety deposit box, Non-smoking throughout, Air conditioning
Internet
WiFi, Free WiFi, Internet services
Outdoors
Outdoor furniture, Garden
Parking
Parking, Free parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Pool/beach towels, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Access to health care professionals, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Express check-in/check-out, Fax/photocopying, Luggage storage, Currency exchange, Trouser press, Airport shuttle (free), Daily housekeeping, 24-hour front desk, Room service, Meeting/banquet facilities, Airport shuttle, Business centre, Laundry, Dry cleaning, Ironing service
Transport
Airport drop off
Double Room with Two Double Beds and Garden Area
This air conditioned room has a private bathroom.
Business King Room
This air conditioned room has a private bathroom.
King Room - Non Smoking
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.
King Room with Garden View
This air conditioned room has a private bathroom.
Double Room with Two Double Beds and Garden View - Non-Smoking
Offering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.
Extended Stay Double Room with Two Double Beds
Offering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The fully equipped kitchenette features a refrigerator, kitchenware and a microwave. The spacious air-conditioned quadruple room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.
Quadruple Room - Disability Access/Non Smoking
Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as garden views. The unit has 2 beds.
Quadruple Room - Non Smoking/Pet Friendly
King Suite - Non Smoking
Featuring a private entrance, this air-conditioned suite consists of a kitchenette, 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite's kitchenette is available for cooking and storing food. The suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit offers 1 bed.
Studio King Suite with Garden Area
This air conditioned room has a private bathroom.
Hotel Policies
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