Crowne Plaza Toluca - Lancaster, an IHG Hotel
Paseo Tollocan Oriente, 750 Colonia Francisco I. Madero
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Nice room, well appointed, comfortable bed”
“rooms have been very well equipped and quiet”
“Very friendly staff who tried to exceed customer expectations”
“Breakfast bufet is expensive, options are poor, basically I paid just a couple o…”
Overview
Set less than 1 km from Toluca’s centre, Crowne Plaza Toluca - Lancaster offers spacious rooms with free Wi-Fi. This modern hotel features a spa and a restaurant. Each stylish, air-conditioned room at Crowne Plaza Toluca - Lancaster has a flat-screen TV and a coffee maker. The private bathroom includes a hairdryer. Guests can enjoy a range of Mexican cuisine in the Plaza Toluca’s restaurant. The hotel spa includes a sauna, and offers treatments including massage, facials and pedicures. There is also a gym on site. Toluca Cathedral and the surrounding old town can be reached in 10 minutes by car. There is easy access to the 15 Motorway, and Mexico City and its airport can be reached in less than an hour by car.
Traveller reviews
JONATHAN
solo_traveller
June 6, 2024
“Nice enough”
Nice room, well appointed, comfortable bed.
Thomas
solo_traveller
May 23, 2024
“comfortable stay with huge potential at breakfast buffet”
rooms have been very well equipped and quiet
Chaker Jemli
solo_traveller
May 4, 2024
It was pleasant stay
Thomas
solo_traveller
March 31, 2024
“comfortable short stay”
room was comfortable and quiet!
Anthony
solo_traveller
December 24, 2023
Very friendly staff who tried to exceed customer expectations
Sergio
solo_traveller
July 29, 2022
“Please, get back the "Cowboy" into the dinner menu”
Breakfast bufet is expensive, options are poor, basically I paid just a couple of eggs, cafe and fruit
Facilities
Accessibility
Auditory guidance, Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom
Activities
Beauty Services, Facial treatments, Body treatments, Light therapy, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Sauna, Fitness centre, Games room, Spa and wellness centre, Massage, Billiards, Hot tub/Jacuzzi
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Wine/champagne, Fruits, Breakfast in the room, Restaurant, Bar, Breakfast options, Snack bar, Special diet menus (on request), Kid meals
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Family rooms, Soundproof rooms, Lift, Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
Internet services, WiFi, Free WiFi
Outdoors
Terrace
Parking
Parking, Free parking, Parking on site, Private parking, Parking garage, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Face masks for guests available
Services
Shuttle service, Vending machine (drinks), Daily housekeeping, Grocery deliveries, Concierge service, Shuttle service (free), Shuttle service (additional charge), Ironing service, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, ATM/cash machine on site, Valet parking, Currency exchange, Packed lunches, Tour desk, Fax/photocopying, Luggage storage
King Leisure - Non-smoking
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a coffee machine, a wardrobe and a safe deposit box. The unit has 1 bed.
Premium King Room
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a coffee machine, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Premium Queen Room with Two Queen Beds
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a coffee machine, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.
Standard Double Room with Two Double Beds
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a coffee machine, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Standard King Room
Offering access to the Executive Lounge, this spacious, air-conditioned room has free Wi-Fi, a flat-screen TV and a coffee maker. The private bathroom includes a hairdryer.
Standard King Room - Accessible
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a coffee machine, a wardrobe and a safe deposit box. The unit offers 1 bed.
Standard Room
This stylish, air-conditioned room has free Wi-Fi, a flat-screen TV and a coffee maker. The private bathroom includes a hairdryer. Bed type and smoking preference cannot be guaranteed and will be allocated upon arrival.
Junior King Suite
This spacious, air-conditioned suite has free Wi-Fi, a flat-screen TV and a coffee maker. The private bathroom includes a hairdryer.
One-Bedroom King Suite
Featuring a balcony, this stylish, air-conditioned suite has free Wi-Fi, a flat-screen TV and a coffee maker. The private bathroom includes a hairdryer.
Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a coffee machine, a wardrobe, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Superior Suite
This 2-storey suite has a meeting table downstairs and a king-size bedroom on the upper floor. It includes free Wi-Fi, a flat-screen TV and a coffee maker. The private bathroom has a hairdryer.
Hotel Policies
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