Quiet at night so we slept well.

“EXCEPTIONAL”

We had excellent stay at this property. Nice and clean. Good Breakfast, friendly staff. Positive vibes.

“It was nice”

The property is clearly in a state of change - the murals on the walls and the initial layer of decor lovely - the missing elements were the second layer of decor, the area rugs etc.

Nothing. Room size terrible for the price

“Overpriced - good location, dirty rooms”

The location was good

no comments

Room upgrade. Clean . Nice view.

The staff are rude and ignorant! They will not work with you on anything

“Wouldn’t stay again”

Not a lot. Breakfast was ok

“Will stay again”

I recently stayed at Quality Inn & Suites Thunder Bay Downtown and overall had a fairly good experience, especially considering the ongoing renovations at the property. From the moment I arrived, the staff were welcoming, friendly, and professional. They made the check-in process smooth and were always available to assist with any questions. It’s clear the team is doing their best to maintain a high level of service even while improvements are being made to the hotel. The room itself was clean, comfortable, and well-maintained. The bed and pillows were particularly comfortable, which made for a good night’s rest. The updated design gives the room a more modern feel, and the amenities provided were adequate for a short stay. Parking was generally easy, although guests with mobility concerns may find the limited accessible spots a bit challenging. This is something that could be improved to better accommodate all guests. Breakfast had a decent selection, but during peak times, some items like eggs and coffee needed to be replenished more quickly. With a bit more attention to timing and restocking, the breakfast experience could be significantly improved. The location is convenient, being right downtown, which makes it easy to access nearby businesses and restaurants. However, like many downtown areas, it can feel a bit busy and less quiet at times. Overall, despite a few minor issues, I had a comfortable stay. The strong customer service, clean rooms, and ongoing renovations show that the property is moving in a positive direction. With a few operational improvements, this hotel has great potential to provide an even better guest experience. I would consider staying here again in the future.

Staff were very accommodating, friendly and approachable. Breakfast items quality and quantity were great to say the least.

Exceptional Stay – Highly Recommended I had a great stay at Quality Inn & Suites Thunder Bay Downtown. The property exceeded my expectations in every way. The hotel was clean, modern, and very well maintained. The lobby had a welcoming atmosphere, and the overall ambiance made the stay comfortable and relaxing. The room was spotless, well organized, and provided everything needed for a pleasant stay. The staff were friendly, professional, and always willing to help, which made the experience even better. Service throughout my stay was smooth and efficient. I also appreciated the convenient downtown location and the secure parking, which added to the overall comfort and peace of mind. Overall, I would highly recommend this hotel to anyone visiting Thunder Bay and would definitely stay here again.

Great beds and upbeat decor

I had a wonderful stay at Quality Inn & Suites Thunder Bay Downtown. The hotel is very clean, well-maintained, and located in a convenient downtown area close to restaurants and the waterfront. The staff were friendly, welcoming, and always ready to assist, which made the experience even more enjoyable. The room was comfortable, modern, and provided everything needed for a relaxing stay. The complimentary breakfast and 24-hour coffee were great additions. Overall, it exceeded my expectations, and I would definitely stay here again and recommend it to others.

“I had a comfortable and enjoyable stay with friendly staff, a clean modern room, and a great stay”

My stay at Quality Inn & Suites Thunder Bay Downtown was excellent. The hotel is in a very convenient location, within walking distance to the waterfront and several great restaurants and cafés. It made exploring downtown Thunder Bay very easy. The room was clean, modern, and very comfortable. The bed was especially cozy, and the recent renovations really show. Everything felt fresh, well maintained, and thoughtfully arranged. The staff were welcoming, friendly, and always ready to help. Check-in was smooth, and the team made sure I had everything I needed for a pleasant stay. I also really enjoyed the complimentary hot breakfast in the morning. There was a good variety of options, and it was a great way to start the day. Overall, it was a comfortable and relaxing stay with great service and a convenient location. I would definitely stay here again and recommend it to anyone visiting Thunder Bay.

Good friendly, great service and clean room

“Excellent!”

Hotel style, comfort, breakfast, parking lot cameras.

“Good”

I had a wonderful stay at Quality Inn & Suites. The staff were friendly and welcoming, the room was clean and comfortable, and the overall atmosphere was very pleasant. Breakfast offered a nice variety, and the amenities made the stay even more enjoyable. I would definitely stay here again and highly recommend this hotel to anyone visiting the area.

Friendly staff! My room was small but very clean and modern.

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