“Great place to stay”

Very friendly staff and good food

“Do not stay here.”

The place looked pretty in the pictures. But it felt like a bait and switch. Or room was in the lobby. Each wall surrounded by either the parking lot,the lobby,the restaurant or the pool. Totally 0 privacy. I heard several conversations happening all at once. There was no ice for the rooms. Bar closed at 9. Our kids were in a separate building. Their shower was broken so they were told to shower in the pool shower in front of people. Our shower was only cold water so they all y in our room. Our fridges were unplugged and hot when we arrived. Our bathroom was above a dining room table with no windows. Only shutters so no privacy. The air conditioning was regulated so it was super hot in the rooms because all windows were shutters. Ants were everywhere. I mean everywhere. I would have rather stayed in a motel 6. The place could be as nice as the pictures if it was run and updated better.

“It was a very hot stay (inside and outside the room), extremely unsatisfactory.”

The location was good, the beds were comfortable, the Wifi was good and the staff were friendly.

beautiful view

“Carolina was a huge help to make things go smoothly. Randall is a great chef and we enjoyed his food immensely. Marta al”

The jungle location was great for just chilling. Plus there is Montezuma, Tambor and Curu Nature Park all nearby, plus the local beach only 5 minutes by car 👍

Liked there was a pool, wifi and ac in the unit and breakfast was included. The breakfast and coffee were the best part of our stay. The exterior of the place was beautiful.

“We had a wonderful time. Tambor is quiet and beaches are almost empty at this time of the year.”

The rooms were ample and comfortable, breakfast was typically Costa Rican delicious food. The staff was really helpful and nice, helping us with all our queries, tours, requests and problems. The rooms were quiet although they were on the ground floor near the pool. We loved the live music events too.

breakfast was good

“Spacious rooms but not worth a long stay.”

Rooms were spacious.

“glad we only stayed one night”

it’s quite an impressing looking building

“interesting architecture, quiet.”

The owners and staff were very helpful. The building is attractive. Restaurant food was very good.

“will definitely come back”

very clean and the staff were very friendly and helpful

The place is fully renovated with an exotic style, clean and excellent customer service. We tried the food at the restaurant asnd was delicious. The staff very attentive and helpful to give us directions and organize all our trips in the area. I totally recommend this place. We had an amazing time! Thank you Villa Bali staff for the great experience!

“Rebranded from the name Villa Castillo without much change.”

See google reviews for Villa Castillo -- it is the same location. The owners seem to have dealt with some valid bad reviews by changing the name and investing a lot in advertising.The television and WiFi worked fine for me, but the property still has most of the issues mentioned in reviews under the old name. The place had great potential, but they need to address the issues instead of rebranding. They were responsive when I could not find the place -- signs are all on the left side of the road and dominated by a photo. They were responsive when I called for directions and when I asked for things, but I had to ask a lot.