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Hilton Garden Inn Springfield, MA

Hotel

800 Hall of Fame Avenue

hotel
hotel

Why people book this hotel

Friendly staff
7 mentions

The staff were friendly and very helpful

Front desk workers were very helpful and kind

Clean rooms
6 mentions

The property was clean and in great condition

They were very friendly, a clean hotel

Breakfast available
5 mentions

The breakfast was limited

Breakfast was awful, coffee tea cold

Comfortable rooms
4 mentions

Room

Comfy beds, clean rooms

Pool
4 mentions

Swimming pool & hot tub

I love the pool

Good value
2 mentions

Not worth the money

All ok (except for the wifi), good value for money

Overview

Located 5 miles from Six Flags New England, Hilton Garden Inn Springfield features 2 restaurants, an indoor pool and a hot tub. Rooms offer cable TV with HBO and on-demand video games. Guest rooms at this Massachusetts hotel provide free Wi-Fi, desks and seating areas. They also include microwaves and refrigerators. Springfield Hilton Garden Inn offers a gym and video arcade. Additional on-site facilities include a business center and 24-hour Pavilion Pantry. Great American Grill serves breakfast while Uno Chicago Grill is open for lunch and dinner. Naismith Memorial Basketball Hall of Fame is adjacent to Hilton. The hotel is one mile from Springfield Museum and Dr. Seuss National Memorial and 3 miles from Zoo in Forest Park.

Traveller reviews

A

Antoinette

solo_traveller

May 6, 2025

10

Room

D

David

couple

April 15, 2025

3

Construction in progress, loud noise early morning.

B

Benigno

couple

October 9, 2024

1

Terrible

The breakfast was limited

B

Belinda

family_with_children

October 6, 2024

10

The staff were friendly and very helpful. The property was clean and in great condition. It’s right next to the basketball museum.

L

Lauro

family_with_children

July 23, 2024

9

Very convenient right next to basketball hall of fame

Swimming pool & hot tub

G

Georg

solo_traveller

June 19, 2024

9

Nice stay

They were very friendly, a clean hotel

M

Margaret

family_with_children

March 17, 2024

1

Never again!!!

Breakfast was awful, coffee tea cold!! Not worth the money!!

A

Amy

family_with_children

February 12, 2024

9

Front desk workers were very helpful and kind.

M

Maribel

family_with_children

January 8, 2024

10

Loved everything

M

MiBa1954

couple

November 19, 2023

8

All ok (except for the wifi), good value for money

A

ARLENE

family_with_children

August 12, 2023

9

I would come back.

I love the cleanliness. I love the pool. I love the gym. I also, love that there was a business center. Everyone was very nice.

S

Sadie

family_with_children

July 30, 2023

10

Was lovely and clean close to everything we wanted to do on our trip staff was lovely and welcoming very helpful the breakfast was great lots to choose from the local bar and restaurant adjoining to hotel amazing had a great time there

S

Santa

family_with_children

July 29, 2023

8

Comfy beds, clean rooms

C

Cheryl

solo_traveller

June 16, 2023

10

Highly recommend and I will be back for next years race.

Great front desk, great servers, everyone went above and beyond to make my stay and my participation in the local Ironman event a tremendous Racecation. Breakfast buffet was the best as the servers packed me a breakfast box to go!

A

Alex

extended_group

June 3, 2023

9

Great stay, with everything you'd expect from a hotel

It was literally right next to the Basketball Hall of Fame, which was the whole point of the trip. The staff were also super accommodating and the environment felt clean. The breakfast was delicious and though I didn't use it, the pool seemed to look nice.

R

RICHARD

family_with_children

June 2, 2023

1

It sucked! No one wants the police showing up at their door whilst on vacation. Don't expect fun her

The hotel called the police on me and tried to have me removed from the hotel because they claimed the tiny little speakers on their tiny little TV's was too loud at 11pm. The police arrived and refused to kick me out because they felt the noise complaint wasn't justified. NOT GOOD BUSINESS HILTON, and you just lost mine for good!

L

Lori

extended_group

May 15, 2023

5

Not highly recommended

Breakfast was expensive and greasy. The pool was small and they were literally testing the pool and hot tub as we used it. The elevators weren't working properly and smelled.

J

Jill

family_with_children

December 22, 2022

10

friendly, helpful, professional staff, spacious rooms, excellent facilities

friendly, helpful, professional staff, spacious rooms, excellent facilities.

M

Mireille

extended_group

October 14, 2022

8

comfortable beds. coffee machine in room. walkway to pizza restaurant next door. friendly staff at reception. coffee table in lounge area. husband enjoyed indoor pool and workout room. Ed was a very kind and helpful person working there. we liked how close the hotel was to the Basketball Hall of Fame.

S

Sharon

couple

August 28, 2022

6

The television was awful. The channel selection was terrible. We also wanted to listen to some music on the television and we didn’t have any stations to do that. There was not a radio in the room.

Facilities

Accessibility

Wheelchair accessible

Activities

Hot tub/Jacuzzi, Indoor pool, Fitness centre

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning

Food & Drink

Restaurant, Bar

Food & drink safety

Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered

General

Air conditioning, Heating, Non-smoking rooms, Facilities for disabled guests, Lift, Safety deposit box

Internet

Internet services, Free WiFi, WiFi

Parking

Parking on site, Accessible parking, Parking, Free parking

Physical distancing

Contactless check-in/check-out, Physical distancing rules followed

Pool and wellness

Swimming pool, Swimming Pool

Safety features

Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Digital key access

Services

Vending machine (drinks), Fax/photocopying, Luggage storage, Valet parking, Express check-in/check-out, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities

King Room

The double room is furnished with a desk and a seating area and offers air conditioning and a tea and coffee maker. The unit has 1 bed.

Max 2 guests0 1 bedroom0
King Room with Roll-In Shower - Mobility/Hearing Accessible

The double room is furnished with a desk and a seating area and offers air conditioning and a tea and coffee maker. The unit offers 1 bed.

Max 2 guests0 1 bedroom0
Large King Room with City View

The unit offers 1 bed.

Max 2 guests0 1 bedroom0
Queen Room with Two Queen Beds

The quadruple room is furnished with a desk and a seating area and provides air conditioning and a tea and coffee maker. The unit offers 2 beds.

Max 4 guests0 1 bedroom0
Queen Room with Two Queen Beds - Mobility and Hearing Access

The quadruple room is furnished with a desk and a seating area and features air conditioning and a tea and coffee maker. The unit has 2 beds.

Max 4 guests0 1 bedroom0
One-Bedroom King Suite with Sofa Bed

The suite is furnished with a desk and a seating area and provides air conditioning and a tea and coffee maker. The unit offers 2 beds.

Max 4 guests000

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printUpon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 12, 2024, 2:24 AM

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