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Ocean Village Deluxe Resort & Spa

Resort

Carretera Sosua - Cabarete km 2

hotel
hotel

Why people book this hotel

Friendly staff
2 mentions

The staff were great Masiel , Anyolina and Osiris were excellent staff

Helpful and nice, unobtrusive service

Comfortable rooms
1 mentions

Really organized and comfortable

Pool
1 mentions

The pool was amazing and the restaurants

Overview

Situated in Sosúa, 1 km from Laguna Beach, Ocean Village Deluxe Resort & Spa features accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. Among the facilities of this property are a restaurant, a kids' club and room service, along with free WiFi throughout the property. The accommodation offers an ATM, a concierge service and currency exchange for guests. All rooms at the resort come with air conditioning, a seating area, a flat-screen TV with cable channels, a kitchen, a dining area, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. The units will provide guests with a fridge. An à la carte breakfast is available each morning at Ocean Village Deluxe Resort & Spa. The accommodation offers a children's playground. Alicia Beach is 2.7 km from Ocean Village Deluxe Resort & Spa, while Sosua Beach is 3 km from the property. The nearest airport is Gregorio Luperón International, 10 km from the resort, and the property offers a paid airport shuttle service.

Traveller reviews

G

GrigoriyAdamov

family_with_children

February 7, 2023

1

Booking.com should stop offering that property

Garbage near villa, cockroaches inside (you wake in the morning with one on your pillow). Poor quality of cleaning (despite cleaners occupy villa for several hours - clearly doing nothing). Staff is outright stupid (dont speak English, can’t even perform checkout - we waited two hours for the bill at reception and managed to checkout only after scandal). Very noisy, with traffic, gardeners, etc constantly around. Only restaurant, Maria, inside the complex, serve food poisoning with every third meal and third of the menu is not available, leaving you with very little choice. And no one care about your problems. Avoid that place at all costs, real threat to your physical and mental health.

G

GrigoriyAdamov

family_with_children

February 7, 2023

1

Booking.com should stop offering that property

Garbage near villa, cockroaches inside (you wake in the morning with one on your pillow). Poor quality of cleaning (despite cleaners occupy villa for several hours - clearly doing nothing). Staff is outright stupid (dont speak English, can’t even perform checkout - we waited two hours for the bill at reception and managed to checkout only after scandal). Very noisy, with traffic, gardeners, etc constantly around. Only restaurant, Maria, inside the complex, serve food poisoning with every third meal and third of the menu is not available, leaving you with very little choice. And no one care about your problems. Avoid that place at all costs, real threat to your physical and mental health.

G

GrigoriyAdamov

family_with_children

February 7, 2023

1

Booking.com should stop offering that property

Garbage near villa, cockroaches inside (you wake in the morning with one on your pillow). Poor quality of cleaning (despite cleaners occupy villa for several hours - clearly doing nothing). Staff is outright stupid (dont speak English, can’t even perform checkout - we waited two hours for the bill at reception and managed to checkout only after scandal). Very noisy, with traffic, gardeners, etc constantly around. Only restaurant, Maria, inside the complex, serve food poisoning with every third meal and third of the menu is not available, leaving you with very little choice. And no one care about your problems. Avoid that place at all costs, real threat to your physical and mental health.

G

GrigoriyAdamov

family_with_children

February 7, 2023

1

Booking.com should stop offering that property

Garbage near villa, cockroaches inside (you wake in the morning with one on your pillow). Poor quality of cleaning (despite cleaners occupy villa for several hours - clearly doing nothing). Staff is outright stupid (dont speak English, can’t even perform checkout - we waited two hours for the bill at reception and managed to checkout only after scandal). Very noisy, with traffic, gardeners, etc constantly around. Only restaurant, Maria, inside the complex, serve food poisoning with every third meal and third of the menu is not available, leaving you with very little choice. And no one care about your problems. Avoid that place at all costs, real threat to your physical and mental health.

E

Enrique

family_with_children

December 23, 2022

10

Amazing

I love the open space in the house . Really organized and comfortable. The security they have. The pool was amazing and the restaurants. The staff were great Masiel , Anyolina and Osiris were excellent staff.

M

Monika

family_with_children

August 9, 2021

8

Beautiful place.

Very good restaurant on site. Helpful and nice, unobtrusive service. Lovely place.

Facilities

Activities

Tennis court, Fitness centre, Fishing, Spa and wellness centre, Massage, Children's playground, Windsurfing, Hot tub/Jacuzzi, Diving, Horse riding, Snorkelling, Private beach area, Kids' club, Beachfront, Water park, Beauty Services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body scrub, Spa facilities, Fitness, Fitness classes, Personal trainer, Tennis equipment, Beach, Happy hour, Live music/performance, Aerobics

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies

Entertainment and family services

Indoor play area, Kids' outdoor play equipment

Food & Drink

Kid meals, Bar, Restaurant, Breakfast options, Wine/champagne

Food & drink safety

Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized

General

Pets allowed, Non-smoking rooms, Family rooms, Safety deposit box, WiFi available in all areas, Air conditioning, Designated smoking area

Internet

Internet services, Free WiFi, WiFi

Outdoors

Outdoor pool, BBQ facilities, Garden, Terrace, Sun terrace, Outdoor pool (all year), Outdoor furniture

Parking

Parking on site, Private parking, Parking garage, Accessible parking, Free parking, Parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Sun loungers or beach chairs, Swimming Pool, Infinity pool, Pool with view, Pool bar, Kids' pool, Swimming pool, Water slide, Swimming pool toys

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Shuttle service, Daily housekeeping, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), ATM/cash machine on site, Airport shuttle, Laundry, Barber/beauty shop, Room service, Meeting/banquet facilities, Packed lunches, Car hire, Tour desk, Fax/photocopying, Currency exchange, Luggage storage

Transport

Airport pick up, Airport drop off

Apartment with Sea View

Boasting a private entrance, this spacious apartment also features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment features a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a dining area as well as sea views. The unit has 1 bed.

Max 3 guests 80 1 bedroom 1 bathroom
One-Bedroom Apartment

Boasting a private entrance, this spacious apartment also comes with 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment features a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a dining area as well as garden views. The unit has 1 bed.

Max 3 guests 85 1 bedroom 1 bathroom
Two-Bedroom Apartment

This spacious apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. This apartment is air-conditioned and features a flat-screen TV with cable channels, a washing machine, a private entrance and a tea and coffee maker. The unit offers 3 beds.

Max 6 guests 95 2 bedrooms 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:30
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printWe kindly remind you that there is a mandatory security deposit taken at the time of check in: 1)For reservations up to 3 nights, a one-night daily rate will be taken. 2)For reservations up to 6 nights, a two-night daily rate will be taken. This is a temporary charge incase of any damages done to the unit during your stay. The temporary deposit will be refunded in its totality during your check out, as long as there are no damages to the unit. The deposit can be made either in cash or as an authorization on your credit card.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Last updated: Apr 10, 2024, 8:46 AM

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