Hotel Austin Paradise - Taman Pulai Utama
No 75, 77 & 79, Jalan Pulai 7, Taman Pulai Utama
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Why people book this hotel
“Location is fine”
“Easy and convenient location”
“I would like to thank for cleaner and those facilities I’m really secrify to the…”
“Friendly staff, clean room”
“Good n humble staff”
“Location, Bathroom”
“Parking so easy n safe”
Overview
Hotel Austin Paradise (Taman Pulai Utama) provides air-conditioned rooms with heated showers and free Wi-Fi. A 24-hour front desk is available at the hotel, which is a 3-minute drive to U Mall. Skudai Parade Shopping Mall is a 5-minute drive from Hotel Austin Paradise. It takes 15 minutes to drive to Senai Airport while Johor Bharu City Centre is a 20-minute drive away. All rooms feature a flat-screen satellite TV, electric kettle and desk. Private bathroom includes a heated shower and toilet. Hairdryers are available on request.
Traveller reviews
Srinivasan
couple
June 7, 2026
“All service perfect”
Dr. Napolean R Ningkos
couple
February 13, 2026
Nil
sairam
solo_traveller
February 8, 2026
“nothing special to share”
room too small, a bit smelly.. very bad customer service. louder talking.
Setiawati
solo_traveller
September 27, 2025
“I have a good stay.”
Located at not too busy area
ROSLAN
couple
July 26, 2025
There are cockroaches in the room.
Loh
family_with_children
July 10, 2025
Location is fine. Water dispensers in the lobby offer convenience for guests.
Francis
couple
May 3, 2025
“Overpriced and outdated room.”
None
Shane TCS
couple
April 20, 2025
“Good for short stay”
Easy and convenient location
Jennila
couple
March 24, 2025
I would like to thank for cleaner and those facilities I’m really secrify to there and secure I’m loving to stay
Susan
extended_group
March 1, 2025
Location is nice.
Marha Misdan
solo_traveller
February 5, 2025
“Perfect”
Friendly staff, clean room
Eslam Hashish
solo_traveller
December 18, 2024
Location, Bathroom
Kk
extended_group
December 1, 2024
“Fair”
Location is strategy
kannappan
solo_traveller
November 29, 2024
“can”
ok but ok
Sue
family_with_children
November 24, 2024
“Very happy 😃”
The environment so clean, good n peaceful. Good n humble staff. Fast checkin n check out process Had a great day. Parking so easy n safe. Very near to UTM. Very near to china town n there are a lot of food shops and supermarkets Feelings so happy n safe too. Highly recommended. Tqsm ❤️
Zizi Tan
family_with_children
October 16, 2024
Location is near to the place I went.
Deanver
couple
October 7, 2024
All
Joseph
couple
September 2, 2024
Nil
BALJEET
family_with_children
June 16, 2024
“How is this 3 star”
Nothing.
Mrs Magen
family_with_children
April 10, 2024
Clean n nice
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
Food & drink safety
Delivered food is securely covered, Food can be delivered to guest accommodation
General
Non-smoking rooms, Family rooms, Lift, WiFi available in all areas, Air conditioning
Internet
Internet services, WiFi, Free WiFi
Parking
Free parking, Parking, Parking on site
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety features
Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Room service, 24-hour front desk, Express check-in/check-out, Concierge service, Private check-in/check-out
Deluxe Family Room
This air-conditioned family room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Deluxe Family Suite
This air-conditioned family room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Deluxe King Room
This air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Superior Deluxe Room
Air-conditioned room features a flat-screen satellite TV, electric kettle and desk. Private bathroom includes a heated shower and toilet.
Deluxe Twin Room
This air-conditioned twin room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Hotel Policies
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