“Good for kids but not so much for adults”

Beautiful reception, helpful staff and large room

“Excellent place to stay - whether on business or holiday”

Great rooms. Very centrally located. Great breakfast.

“Ideal for business links around Shenzhen”

Clean great location

“Nic3”

Non

Place was really nice, well located and the staff were always on hand to assist us with anything we needed. My partner celebrated their birthday during our stay and the hotel very graciously provided us with a complimentary large cake. Overall, we only spent two nights there and really regret not staying longer. Will definitely be back the next time we are in Shenzhen!

“Great location and ambience and lovely room decor”

Location is great, the general ambience is lovely and Jimmy the concierge was very helpful

“Great hotel with lots of amenities in a convenient location”

Smelled lovely in the lobby which felt very much like The Venetian Hotel on a smaller cosier scale. Clean & comfortable room with comfortable bed & decent shower. Had everything we needed. Good size room. Huge buffet breakfast with plenty of Western & chinese options to cater for everyone, but no english breakfast tea (or anything similar) so bring your own if you’re a tea drinker!

“Overall nice and clean stay. But I would expect more out of a 5 star hotel”

Clean hotel, staff were nice.

“Great hotel and service”

Although dated the hotel is clean and in very good condition. Our room and the public areas impressed. All staff were helpful, but English is generally not spoken and understood. Adrian and Helen (manager) were both super helpful and kept following up. On our first morning Adrian arrange for an early check in and help us to get a grip on the workings of WeChat and Didi. Without that we would have struggled a lot. When he was not there, Hellen helped us with various queries. All accurate helpful in good English. She continued to offer advice and follow up offering help.

Breakfast is good and plenty of choices

The decor of the reception, entrance

The staffs, room and location. Breakfast is good too.

Big room and bathroom.

The Room was very clean and well equipped, we really enjoyed the bathtub and the quietness of the corridors.

“Good value.”

Nice and clean.

“Attentive front office staff or manager training is needed specially for the 1st impression.”

All the captioned can meet expectation. Special thanks to Gary for request of late checkout and Hayden Yang Yang for good breakfast service.

“Excellent location, great stay for family”

Excellent location, near all the attractions for families, with a mall just next door. There’s also a convenience store and supermarket opposite the hotel. Lots of food options as well. Staff were helpful and polite.

breakfast

“Only regret was not booking a few extra days to explore more of this wonderful city!”

The hotel is beautifully designed and the pool provides cute inflatables for kids to use. It was hot and you could swim right up to 9pm. The pool also has a partial view of the Eiffel Tower from Windows of the World. The location was perfect - minutes from Happy Valley and Windows of the World and walking distance to Walmart and many food options at your doorstep. The staff were extremely polite and courteous and the rooms were well appointed with big comfortable beds and high quality amenities. The buffet breakfast included with our room had great variety catering to Asian and Western tastes. The kids especially loved all the drinks and yoghurts on offer. If you’re rushed for time they can also wrap things up for you and have a small table for takeaway if you need a little extra snack later.

The staff were amazing. The room was big and very clean. The bed was comfortable and the hotel was nice and quiet. Service was very good.