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The Senz Hotel & SPA

Hotel

No.1118 Gaojing Road Qingpu District

hotel
hotel

Why people book this hotel

Friendly staff
3 mentions

The staff were extremely pleasant and welcoming

Staff’s attitude was good and were willing to help - but issues remain unresolve…

Pool
3 mentions

Large 3-lined pool available for swiming, gym could be a little larger but I hav…

Clean rooms
1 mentions

Very good hotel: clean, light with a customer oriented staff

Comfortable rooms
1 mentions

beds are comfortable swim pool are very nice

Breakfast available
1 mentions

The swimming pool was lovely and the buffet breakfast offered an excellent selec…

Overview

Welcome to “THE SENZ HOTEL & SPA”, a luxury urban resort which is a only 5-minute drive from the National Exhibition and Convention Center. At “THE SENZ HOTEL & SPA” we offer a perfect balance of wellness, effortless style, business, and luxury, and create guest experiences that inspire the senses. A space for people to relax, recharge, and emerge a better version of themselves. The hotel environment and everything we do are designed to promote mindfulness and tranquility at every touch-point. Our staff are specially trained to create this experience through masterful stimulation and awakening of all five senses. Enjoy a splendid garden view room with complimentary mini-bar, luxury guest amenities, a work station and international satellite TV. Take a relaxing aroma therapy massage at The Senz Spa, or dive into the indoor lap swimming-pool after a visit to our state-of-the-art Fitness Center. The Senz Club offers discerning guests the perfect exclusive retreat in our The Senz Club Lounge and Sky Garden, with personalized service and ultra-luxury amenities in all rooms and suites. Located within our landscaped gardens, our Panda Playground is ideal for young guests to have fun together. The Lounge and Estilo Bar & Restaurant feature Mediterranean cuisine with barista coffees and snacks, and Xiayalou Restaurant offers healthy and delicious local and South Chinese Cuisine.

Traveller reviews

D

Dawei007

couple

December 26, 2023

9

A very friendly hotel.

The staff were extremely pleasant and welcoming. The swimming pool was lovely and the buffet breakfast offered an excellent selection of both Chinese and Western style.

L

Luo

solo_traveller

November 13, 2023

1

WORST HOTEL EVER, many fake reviews

Staff’s attitude was good and were willing to help - but issues remain unresolved

S

Sergei

solo_traveller

September 22, 2023

9

Very good hotel: clean, light with a customer oriented staff. Large 3-lined pool available for swiming, gym could be a little larger but I haven't seen anyone there during my visits) Shanghai exhibition center is 10 minutes driving by taxi. Staff is extremely friendly and helpful, they make your staying a 5 star. I'd definitely recommend this hotel.

J

Jonas

family_with_children

July 13, 2023

10

Absolut gorgeous stay - very child and familyfriendly - best Staff!!

Best personal I ever saw! They played with our son and took care of everything we did not even ask for!!!

K

Karol

extended_group

May 21, 2023

7

hotel ok but quality is not correlated with price.

beds are comfortable swim pool are very nice

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Emergency cord in bathroom

Activities

Happy hour, Beauty Services, Facial treatments, Body treatments, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Fitness/spa locker rooms, Sauna, Fitness centre, Spa and wellness centre, Massage, Children's playground, Hot tub/Jacuzzi, Indoor pool

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Restaurant, Bar, Wine/champagne, Kid meals, Breakfast options

Food & drink safety

Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Non-smoking throughout, Air conditioning, Heating

Internet

Internet services, WiFi, Free WiFi

Outdoors

BBQ facilities, Garden, Outdoor furniture

Parking

Accessible parking, Parking, Free parking, Parking on site, Private parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Kids' pool, Swimming pool

Reception services

Invoice provided

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available

Services

Concierge service, Private check-in/check-out, Daily housekeeping, Tour desk, Fax/photocopying, Luggage storage, Ironing service, Currency exchange, Express check-in/check-out, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities

Deluxe King Room

The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a hairdryer and slippers. The unit offers 1 bed.

Max 2 guests 37 1 bedroom0
King Room with Garden View

Providing free toiletries and bathrobes, this double room includes a private bathroom with a hairdryer and slippers. The spacious air-conditioned double room provides a TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.

Max 2 guests 37 1 bedroom0
Double Room

Offering free toiletries and bathrobes, this suite includes a private bathroom with a hairdryer and slippers. The air-conditioned suite offers a TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as garden views.

Max 2 guests 37 1 bedroom0
Grand Suite

More than 70sqm make the Grand Suite the ideal choice both for long stays and for business trips. All the Grand Suite feature a magnificent, Chinese new-classical style, king-sized bed. Its complete equipment is complemented by a complete Nespresso coffee set, a pillow menu. Daily benefit: -Free mini-bar including 3 bottles of soft drinks and 1 bottle of beer.

Max 2 guests 73 1 bedroom 2 bathrooms
Junior Suite

This suite has air conditioning, minibar and sofa. Daily benefit: -Free mini-bar including 3 bottles of soft drinks and 1 bottle of beer.

Max 2 guests 49 1 bedroom 1 bathroom
King Room

Offering free toiletries and bathrobes, this suite includes a private bathroom with a hairdryer and slippers. The air-conditioned suite offers a TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as garden views.

Max 2 guests 37 1 bedroom0
Queen Room with Balcony

This air-conditioned suite is comprised of a TV with cable channels, a private bathroom as well as a balcony with garden views.

Max 2 guests 37 1 bedroom0
Supreme Room with Balcony (Double/Twin Room)

This twin/double room features a minibar, electric kettle and air conditioning. Daily benefit: -Free mini-bar including 3 bottles of soft drinks and 1 bottle of beer.

Max 2 guests 37 1 bedroom0
Deluxe Double or Twin Room

This twin/double room has a electric kettle, air conditioning and bathrobe. Daily benefit: -Free mini-bar including 3 bottles of soft drinks and 1 bottle of beer.

Max 2 guests 37 1 bedroom0
Premium Room Double or Twin Room

This twin/double room has a bathrobe, electric kettle and air conditioning. Daily benefit: -Free mini-bar including 3 bottles of soft drinks and 1 bottle of beer.

Max 2 guests 37 1 bedroom0

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 10, 2024, 2:39 AM

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The Senz Hotel & SPA - 5 Star Hotel in Shanghai