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InterContinental Shanghai Jing' An, an IHG Hotel

Hotel

500 Heng Feng Road

hotel
hotel

Why people book this hotel

Great location
8 mentions

It is very nice hotel, near Shanghai train station

Also a good location to get to Shanghai sites (few minutes by metro or a 40 minu…

Friendly staff
7 mentions

Staff (especially the bell boys) always received us with a smile

I was also upgraded to another room which was really kind of the staff

Comfortable rooms
7 mentions

rooms are big and comfortable A lot of storage

The hotel upgraded us to a nicer room since we were going to be there for many d…

Clean rooms
2 mentions

Very clean hotel

The rooms are clean and tidy, the bedding is comfortable, and they provide a per…

Breakfast available
1 mentions

room was big and spacious,breakfast was great

Pool
1 mentions

Well maintained and a 25 m swimming pool with glass roof

Overview

InterContinental Shanghai Jing An offers easy access to Shanghai Railway Station. The hotel offers a full-service spa and 7 gourmet restaurants. Rooms are equipped with iPod docks and flat-screen TVs. InterContinental Shanghai Jing An is a 10-minute drive from West Nanjing Road Shopping District, a 15-minute drive from People's Square and a 20-minute drive from the Bund. It is a 30-minute drive from Hongqiao Railway Station and Airport while Pudong International Airport can be reached by a 1-hour drive. All guestrooms and suites are spacious and comfortable and come with a 47-inch LCD TV with international channels, WiFi, Nespresso coffee machine, separate rainforest shower and bathtub and embedded 15-inch television set mirror in the bathroom. Spa InterContinentalty offers private treatment rooms, a steam room and sauna. Guests can relax with Chinese, Swedish, hot stone, or foot reflexology massages. There is a large indoor swimming pool and a well-equipped fitness centre in the hotel. The hotel hosts a diverse range of cuisine from Cantonese and Shanghai dishes at Jade, Japanese shabu shabu at Treasure Shabu, Sichuan Spice for Sichuan cuisine, Japanese food at KOI, International buffet at ECCO to the Breeze Garden and the Avenue Bar.

Traveller reviews

S

Senad.

solo_traveller

June 7, 2026

10

My second home in Shaghai

It is very nice hotel, near Shanghai train station. Very nice stuff and people who works there.

A

Alex

couple

June 3, 2026

8

Nice stay

rooms are big and comfortable A lot of storage

H

Hubert

couple

June 2, 2026

10

Excellent

Far from busy street but not far to go places such as the bund, nanjing street etc using taxi

R

Raúl

couple

June 1, 2026

8

Nice stay!

The hotel upgraded us to a nicer room since we were going to be there for many days and because we were celebrating our anniversary trip. They even left a surprise dessert in our room. That was extremely nice and we really appreciated the gesture. Staff (especially the bell boys) always received us with a smile. Also in the lobby they always had tea, which we really liked. Everyone was helpful and the laundry service was really good too.

K

Kirn

solo_traveller

May 19, 2026

7

Really good hotel, very clean.

The hotel room was a good size and the bed was very comfortable. Soundproofing which is good. I was also upgraded to another room which was really kind of the staff. The room has a lot of amenities which was really good. Very clean hotel. Also a good location to get to Shanghai sites (few minutes by metro or a 40 minutes walk)

M

Makato

extended_group

April 23, 2026

10

Good hotel

Nice location,friendly staff.room was big and spacious,breakfast was great

M

meng

couple

April 16, 2026

10

stay

Xavier great service

M

Marius TAUT

family_with_children

March 17, 2026

8

Pillow

H

Huang

couple

February 9, 2026

10

A hotel with great value for money

The hotel has a great location

C

CHUNXIAO

couple

January 29, 2026

10

excellent

The location of the hotel is very good, easy to get around, and the walking distance to the train station is very close, suitable for business people. The front desk manager, Annie, is very professional, enthusiastic and patient, I will book next time

A

ANNIE

extended_group

January 28, 2026

10

Perfect!

When checking in, the front desk staff, Annie, were friendly and efficient. The hotel’s location is conveniently situated, with a subway station just outside the door, catering to the needs of business travelers. The rooms are clean and tidy, the bedding is comfortable, and they provide a perfect place for rest after a busy day. From check-in to check-out, the entire experience was pleasant, with professional service and well-equipped facilities perfectly suited to the needs of business individuals.

couple

January 28, 2026

10

We had a lovely family stay at this hotel! The family room was spacious and clean, perfect for our kids. The staff were

couple

January 28, 2026

10

Had an amazing stay here! The room was clean and cozy, staff were super friendly and helpful. Definitely recommend it a

L

Lu

couple

January 20, 2026

10

This is definitely the best hotel I’ve ever stayed at. What impresses me most is the nice service from all staff—whether

The front desk staff are very helpful and friendly.

J

Jun

family_with_children

January 20, 2026

9

A great stay with happy endings

Location is good, close to the train. Staffs are friendly and very helpful. Porters helped us carry our luggage and uploaded/ off loaded them to the cars. Room is spacious and quiet. We got a upgraded room when we arrived, that was a big surprise. Thanks to Henry Wang, you brought my day!

couple

January 3, 2026

10

Annie was so thoughtful! Check-in was done in a flash, she even took the initiative to recommend nearby delicious food, and she had a perfect smile the whole time. My stay was extremely comfortable!

K

Keith

extended_group

December 5, 2025

9

Great hotel full 5 star

Luxury hotel great standards

M

Mohammad

solo_traveller

November 30, 2025

8

It was good.

Beautiful lobby area.

C

Che Ming

couple

October 28, 2025

5

Not worth.

C

Catherine

solo_traveller

September 23, 2025

8

Repeat guest and would continue to recommend

Well maintained and a 25 m swimming pool with glass roof. Special mention to the Concierge named King- for his speedy and effective support resolving a technical issue with my luggage.

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails

Activities

Indoor pool, Indoor pool (all year), Beauty Services, Hair treatments, Hair cut, Hair colouring, Hair styling, Spa facilities, Fitness, Personal trainer, Fitness/spa locker rooms, Sauna, Fitness centre, Spa and wellness centre, Massage

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Kid meals, Breakfast options, Snack bar, Wine/champagne, Fruits, Coffee house on site, Restaurant, Bar, Breakfast in the room

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered

General

WiFi available in all areas, Facilities for disabled guests, Non-smoking rooms, Soundproof rooms, Lift, Safety deposit box, Heating, Non-smoking throughout, Air conditioning, Designated smoking area

Internet

Internet services, WiFi, Free WiFi

Outdoors

Garden, Terrace

Parking

Parking, Parking on site

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Heated pool, Pool/beach towels, Swimming pool

Safety & security

24-hour security, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Concierge service, Private check-in/check-out, Daily housekeeping, Fax/photocopying, Luggage storage, ATM/cash machine on site, Valet parking, Currency exchange, Packed lunches, Car hire, Tour desk, 24-hour front desk, Room service, Meeting/banquet facilities, Business centre, Laundry, Dry cleaning, Barber/beauty shop, Ironing service

Classic King Room

Room is 45 square metres and features a minibar, an iPod docking station, a 47-inch flat-screen TV, a radio, a seating area with a sofa, a coffee maker, ironing facilities and an attached bathroom with a bathtub, separate shower and a 15-inch LCD TV.

Max 2 guests 45 1 bedroom 1 bathroom
Classic King Room - Lounge Access

Room features Club Lounge access. It comes with a minibar, an iPod docking station, a 47-inch flat-screen TV, a radio, a seating area with a sofa and an attached bathroom with a bathtub, separate shower and a 15-inch LCD TV.

Max 2 guests 45 1 bedroom 1 bathroom
Classic King Room with City View

Room is located on the high floors with lovely views. It is 45 square metres and features a minibar, an iPod docking station, a 47-inch flat-screen TV, a radio, a seating area with a sofa, a coffee maker, ironing facilities and an attached bathroom with a bathtub, separate shower and a 15-inch LCD TV.

Max 2 guests 45 1 bedroom 1 bathroom
Classic Room
Max 2 guests 45 1 bedroom0
Premium King Room - Lounge Access

Spacious room features Club Lounge access and comes with a flat-screen TV, a seating area with sofa and a minibar. The private bathroom has a bathtub and seperate shower.

Max 2 guests 52 1 bedroom 1 bathroom
Classic Twin Room

The unit offers 2 beds.

Max 2 guests 45 1 bedroom0
Classic Twin Room with City View

The twin room has city views. The unit has 2 beds.

Max 2 guests 45 1 bedroom0
Classic Twin Room with City View - Lounge Access

The unit has 2 beds.

Max 2 guests 45 1 bedroom0
One-Bedroom Suite

Suite comes with a 47-inch flat-screen TV, an iPod docking station and an en suite bathroom with a bathtub, a 15-inch flat-screen TV and branded toiletries. Guests can enjoy exclusive Club Lounge access

Max 2 guests 74 1 bedroom 1 bathroom
One-Bedroom Suite with Meeting Area

The unit offers 1 bed.

Max 2 guests0 1 bedroom0

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printGuests are required to show a valid government-issued ID card or passport upon check-in.
Last updated: Apr 10, 2024, 2:39 AM

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